Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWould definitely recommend D&G in west Putney - in particular Suzi was really helpful and really professional. We had quite specific requirements for a rental and Suzi listened to us and only sent us options that fit that, she was also just a really nice person and made the process that bit easier!!
Dear Shannon, thank you for taking the time to write this great review of Suzi! Best wishes from everyone at Douglas&Gordon
5/5
GoogleWant to thank James Hastings from Douglas Gordon Putney West office for his knowledgeable help in selling our flat. We received prompt and useful feedback from each viewing and was very good at getting us through the process as first time sellers.
Hi Andres Devoldere, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleDealt with James Hastings from D&G and managed to show us some amazing homes that were perfectly suited to us despite having looked for weeks. Was really helpful throughout the whole process and tried to help us in every way he could
Hi jackie alvarado, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleMy wife and I had a great house viewing on Tuesday, thank you to Bryony who was on time, welcoming, informative and supportive. Great property but not quite what we are looking for but D&G tend to have properties that are in our desired area and stylePositiveResponsiveness, Quality, Professionalism
Hi Simon, thank you so much for taking the time to leave us a 5-star review. We're so happy to hear you had a great experience with Bryony. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSuzi Holland is one of the best estate agents I've ever had. It was a pleasure to view with her and then secure the property with. She was enthusiastic, honest and never made you felt rushed or under pressure. Having dealt with other companies with pushy/pressure selling techniques Suzi was a breathe of fresh air. Thank you Suzi!
Dear Layla, this is great to hear! Best wishes from everyone at Douglas & Gordon
5/5
GoogleAmy was absolutely fantastic and delivered great customer service. I arrived early for the viewing and she came to meet me instead of keeping me waiting. She was extremely professional, friendly and responded to any queries I had. Great service - thank you Amy!
Hi fay naylor, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJake Sadler was extremely thoughtful and went the extra mile to find us a flat that suited our accessibility needs. My partner and I were touched at how much effort he put in to thinking through all our requirements to make sure we found the right place. Can't recommend him highly enough!
Hi Georgina, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear you had a wonderful experience working with Jake, and that he went the extra mile to help you. Best wishes from the Douglas & Gordon team in West Putney
4/5
GoogleAmy Vanhinsbergh is super helpful and really understood what we were looking for. She gave us options and told us upfront what we were getting ourselves into. She is honest and not your run of the mill agent trying to make a quick buck. She really wanted us to find the right place for us.
Hi Rui, wow, what a lovely review! Thanks so much for taking the time to leave your recommendation of Amy, we are thrilled to hear she went above and beyond during your flat search. Best wishes from the Douglas & Gordon team in West Putney
5/5
GooglePleasure dealing with Douglas and Gordon - West Putney branch, in particular James Hastings. Knowledgeable, focused and easy to converse with. And you know he can’t be too bad because he loves his cricket. Thank you very much for your help.
Hi Tristan Beney, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleMaddy was super responsive and helpful without being overbearing. The flats we saw were of a high quality and her suggestions to make our offer most attractive were appreciated. Placing an offer with no need for a holding deposit made the process with Douglas & Gordon much smoother than some other large estate agents in SW London.
Dear Anastasia, this is great to hear! Thank you very much for your recommendation of Maddy & the team - we truly appreciate it. Best wishes from everyone at Douglas & Gordon
5/5
GoogleI just want to say thank you to Douglas and Gordon, and in particular Jake Sadler, for all his support in helping me find a home in Barnes. Jake has an energy source is amazing - I would like to know the secret of where he gets it from. …
Hi Gordon Graham, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleI've been working alongside James Hastings in a number of deals and he is one of the best agents I've had the pleasure of working with - always on the ball, super responsive and a delight to work with. Couldn't recommend James enough!
Hi Kailie De Zoysa, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleAmy Vanhisberg was extremely helpful with our property search! She took time to understand our preferences and showed us properties that were an exact match to our criteria. Amy was extremely friendly and professional, I would highly recommend reaching out to her to help with any letting enquires. Thank you Amy!
Hi Lucy, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Amy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSuzi has been a great help for our property search in London so far! She’s super professional, organized, and always quick to answer our questions. She’s been accommodating in our virtual viewings and recommending other properties according to our requirements. Definitely one of the most proactive letting agents I’ve engaged with.
Hi Lene Van der Borght, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from the Douglas & Gordon team in London
5/5
GoogleReally impressed with the manager John Dillon. A professional, pragmatic and honest man who not only tells you what's possible, but also ensures the job gets done. In challenging times you look for a source of reliability - John is your guy. Thank you and well done!PositiveProfessionalism
Hi Vishal, thanks for writing this lovely review, and for your recommendation of John. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleA massive thank you to Phil Bartlett for supporting me through the sale of my property. A daunting prospect on my own, Phil guided me through the process, explained everything simply and did a fantastic job in marketing my place achieving a great price. Great communication and always friendly and patient.PositiveResponsiveness, Quality, Professionalism
Hi Sarah, a big thank you for writing this review. We're thrilled to hear you enjoyed working with Phil, and he achieved the result you wanted. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI have used D&G on several occasions now. John Dillon and his team were excellent, both in respect of their market knowledge, the marketing and meeting that expectation in the rent achieved. Post offer, the execution was very straightforward, too, and John was excellent in following up and ensuring the process was as smooth as possible.
Hi T B, a big thank you for your recommendation, we really appreciate it. Glad to hear you had an excellent experience working with John. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames is currently helping us through the buying process with a flat in Putney and has been absolutely fantastic in assisting us with all of our questions and queries, as well as keeping us informed and at ease at all times, making the process stress free. Thank you James!
Hi E Kirkwood, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleMy parter and I have been looking to buy a property as first time buyers for around a month now with DandG and so far our experience with James Hastings has been fantastic. As first time buyers he has allowed us extra time to ask questions, …
Hi Nicholas Matthews, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleThank you. Great personal service that was professional and very helpful. Everybody went out of their way to help if I had a question about the sale. Easy to use online system to view the comments from viewings. Good feedback following each viewing which ensured I was kept up to date with the whole process. Thank you again.
Many thanks for your kind words! Best wishes from all of us at D&G.
5/5
GoogleA massive thank you to Phil Bartlett for supporting me through the sale of my property. A daunting prospect on my own, Phil guided me through the process, explained everything simply and did a fantastic job in marketing my place achieving a great price. Great communication and always friendly and patient.
Hi Sarah, a big thank you for writing this review. We're thrilled to hear you enjoyed working with Phil, and he achieved the result you wanted. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames was incredibly helpful when showing me around a range of properties in West Putney. He was very understanding when I wanted to view a property several times to try and establish what renovation work would be necessary. He was always punctual and kept me informed and updated regularly!PositiveProfessionalism
Hi Ella, thank you so much for this wonderful recommendation. We are so happy to hear that James was able to assist in your home search. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleLavinia is a great asset to have in Douglas & Gordon, I’ve been on a few viewings with her and always keeps me updated with new properties to help me find my perfect flat. 5 stars!
Hi Andrew Hess, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleEd Firbank has been very professional and realistic with my search criteria for a property, listening to me and fully understanding what not to suggest I might like! I feel very confident in him and his team and highly recommend Douglas & Gordon.PositiveProfessionalism
Hi Jayne, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ed. Best wishes from the Douglas & Gordon team in West Putney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas and Gordon's London office has 753 reviews across 1 platform: 753 on Google.
Douglas and Gordon London is rated 5.0 out of 5 across all 753 reviews, and 5.0 out of 5 on Google from 753 reviews.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Douglas and Gordon London, 127 Lower Richmond Road, Putney, London, SW15 1EZ.
