5/5
GoogleI've been to quite a few estate agents but this one definitely tops them all! Very professional
Agent replied
Dear Georgia, thank you for taking the time to recommend us! Best wishes from everyone at Douglas & Gordon
Trusted Agent profile · London
Douglas and Gordon London reviews
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAmy Vanhinsbergh and John Dillon have been superb and made the rental process painless.
Agent replied
Hi Alex, thanks for taking the time to write this review - we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleNice staff and really good customer service by Olia, recommend it!!!
Agent replied · 30 December 2023
Hi Luciano, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Olia. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThe estate agent I worked with (Tom Weld) was very professional
Agent replied · 30 December 2023
Hi Max, thanks for writing this lovely review, and for your recommendation of Tom. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI'd like to say thanks to the amazing staff for the professional attitude and constantly helpful. They didn't waste my time as other agencies have done , they went straight to the criteria I provided and they found the perfect property for my family. Thanks to my favourite agents, Kitty and Amy!
5/5
GoogleJames H has been a great help in our search.
Agent replied · 30 December 2023
Hi James, thanks for writing this lovely review, and for your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThe West Putney office has been great to deal with.
Agent replied · 30 December 2023
Hi Daniel, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI appreciate competent and attentive approach displayed by Jake Sadler.
Agent replied · 30 December 2023
Hi Polina, thanks for writing this lovely review, and for your recommendation of Jake. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleShowing my wife and I properties available in Putney without too much pressure.
Agent replied
Hi Frarex, thanks so much for leaving this review, we truly appreciate it! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAdam and Julia have been amazing! Really helpful and informative. They have made finding the perfect flat easy
Agent replied
Dear Jessica, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleAmazing service from Ula Truchan who was very helpful and professional! I would definitely recommend Douglas & Gordon!
Agent replied
Dear Hannah, we really appreciate you taking the time to write this. Many thanks and best wishes from everyone at D&G
5/5
GoogleVery efficient and kind team, specially Ursula who has been a very professional and trustworthy agent. Highly recommend.
Agent replied · 30 December 2023
Dear Chiara, that is wonderful to hear! Best wishes from everyone at D&G
5/5
GoogleFantastic experience with Adam from Douglas & Gordon for our property search in Putney. Friendly and professional service.
Agent replied · 30 December 2023
Dear Megan, many thanks for taking the time to write this review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleVery efficient and kind team, specially Ursula who has been a very professional and trustworthy agent. Highly recommend.
Agent replied
Dear Chiara, that is wonderful to hear! Best wishes from everyone at D&G
5/5
GoogleFriendly, helpful team who have deep market insight. Sold our house quickly and smoothly. Good communication throughout. Recommend them
Agent replied
Dear Karen, how kind of you to post this. Many thanks and our very best wishes, from everyone at D&G
5/5
GoogleEd was absolutely fantastic to deal with far and away the most useful estate agent we have worked with.
Agent replied
Dear Steven, we love this review! Thanks for taking the time - it means a lot to us. Best wishes from everyone at D&G
5/5
GoogleFantastic experience with Adam from Douglas & Gordon for our property search in Putney. Friendly and professional service.
Agent replied
Dear Megan, many thanks for taking the time to write this review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleI've been working with Ed, who has been great!
Agent replied · 30 December 2023
Hi Ed, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ed. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleVery supportive staff! Always available and ready to help with my research!PositiveQuality
Agent replied · 21 June 2024
Dear Teresa, that's great to hear! We really appreciate your recommendation of the team. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI had Ed show me round a couple of flats in the area, even when I turned up initially to the wrong flat, he was very accommodating and got across in no time. On whole, very responsive and listened to my requirements didn't waste my time, and was very polite.
5/5
GoogleFantastic service! Tabitha Sadler and the letting teams in particular were very helpful and welcoming! Would recommend!
Agent replied
Dear Nina, we really appreciate your recommendation! Many thanks and best wishes from all at D&G
5/5
GoogleReally good service from West Putney office, Maddy really made it an enjoyable experience!
Agent replied
Dear Sam, we are so pleased to hear this. Best wishes from everyone at Douglas & Gordon
5/5
GoogleSuper friendly and helpful staff! Very responsive and great to work with.
Agent replied
Hi Sofie, we're delighted to hear this. Best wishes from the Douglas&Gordon team in West Putney
5/5
GoogleVery efficient. I would recommend 👍 …
Agent replied · 30 December 2023
Hi Drew, thanks for writing this review, we really appreciate your recommendation. Best wishes from the Douglas & Gordon team in West Putney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas and Gordon London
Has Douglas and Gordon won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
