5/5
GoogleAlways helpful and a pleasure to deal with,Sian is very helpful and a asset to D&G
Trusted Agent profile · London
Douglas and Gordon London reviews
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service! Very friendly team! Ollia the office manager was particularly helpful 👌🏽 Thank you for a great experience. …
Agent replied · 30 December 2023
Hi Mariam, thanks for writing this lovely review, and for your recommendation of Olia. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleEd was very professional and helpful during the sale process, i would highly recommend him to any friends and family.
Agent replied · 30 December 2023
Hi Philip, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ed. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleOlia at D&G is such a pleasure to deal with. Always responsive and such a pleasant personality. Definitely an asset!
Agent replied · 30 December 2023
Hi Foizeh, thanks for writing this lovely review, and for your recommendation of Olia. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThe team at West Putney have been super responsive and quick at getting our rental set up. Very helpful and professional.
Agent replied
Hi Amy, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleOffice manager Olia very helpful and understanding. 😊 …
Agent replied · 30 December 2023
Hi Edgaras Skarbalius, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleThank you very much to Suzi for her help in my property search, something I thought was very daunting turned out to be actually fun
Agent replied
Dear Nigel, thank you so much for your recommendation of Suzi! We highly appreciate it! Best wishes from everyone at Douglas & Gordon
5/5
GoogleAmy did an excellent job in showing is around the property at Crestaway explaing its features etc Unfortunately it was too small.
Agent replied
Hi David, a huge thank you for taking the time to write this review. We are so glad that you had a great experience working with Amy and wish you well on your property search. Best wishes from Douglas & Gordon in West Putney
5/5
GoogleOnly good thoughts about D&G. Special thanks for Olga, for being organized, understanding, professional, helpful and responsive. Goodluck !
Agent replied · 30 December 2023
Hi Raminta thanks so much for writing this review. We're so pleased to hear you had a great experience working with Olga. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleHave found John Dillon at D&G courteous and professional when letting our properties. D&G are also attentive and proactive.
Agent replied · 30 December 2023
Hi Peter, thanks so much for writing this review. We're so pleased to hear you had a great experience working with John. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleHad a great experience with the rental team at D&G and would recommend them highly. John, Maddy and Anna have all been exceptional. Thanks!
Agent replied
Dear Andres, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleSian Louise and John in the Putney branch of D&G have been great agents - extremely helpful, professional and courteous as has everyone in the Putney office.
Agent replied
Dear Libby, we'll be sure to dish out the sweeties to them! Many thanks for taking the time to write this, it is much appreciated. Best wishes from everyone at D&G
5/5
GoogleGreat service from really helpful staff. Thank you to their office manager for the help and advice I was given over the phone about renting a property.
Agent replied
Dear Rosie, thank you so much for writing such a lovely review! Best wishes from everyone at D&G
5/5
GoogleThe whole team at D&G West Putney are extremely professional, efficient and thorough. We have been looked after by D&G West Putney for years and I would recommend 100%.
Agent replied
Dear Zoe, we're all thrilled to read this. Many thanks and best wishes from all of us at D&G
5/5
GoogleD&G's Sophie Lane showed me around an exceptional 3 bed property in Putney. She was accommodating and knowledgeable about the house, but her advice and willingness to get us a good place gave us the best possible chance to secure the property. I would be looking to solely use Sophie at D&G for now and the future because of this experience.
5/5
GoogleEveryone is really helpful and friendly. They treat you like an individual not a number. Their South West London expertise is invaluable.
Agent replied
Hi Carole, a big thank you for writing this review. We're so pleased to hear you valued the personalised service we offer. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleD&G! You are lucky to have Jake Sadler in your team. He is absolutely top class estate agent!
Agent replied · 30 December 2023
Hi M S, thanks for writing this lovely review, and for your recommendation of Jake. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat Experience renting from them, Sian-Louise has been brilliant help throughout!
5/5
GoogleSian was super helpful and informative. A pleasure to work with.
5/5
GoogleWe found Sophie to be personable, professional and customer care oriented. She was responsive, knowledgeable and went above and beyond to ensure we landed the right property. She has restored our faith in estate agents and was a pleasure to deal with. If you are looking to rent in SW London, I'd highly recommend getting in touch with Sophie!
5/5
GoogleImpressed with Amy and Anna’s pro activity and speed when dealing with our house search. Efficient liaison between us and landlord.
Agent replied · 30 December 2023
Hi Luke, a huge thank you for writing this review. We're so pleased to hear you had a great experience working with Amy & Anna. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleBryony who showed me around 4 properties was extremely friendly, communicative and helpful - thank you! I would highly recommend
Agent replied
Hi Alexandra, thanks for taking the time to write this review, we really appreciate it. We're so pleased to hear you've had a great experience working with Bryony. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleVery supportive of my requirements (difficult customer) and also very responsive. Highly reccomend D&G for your search.
Agent replied
Hi Ste, thanks for writing this review. We really appreciate your recommendation. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleD&G were super responsive and quick to recommend properties in our property search and checked in throughout the whole process.PositiveResponsiveness
Agent replied · 21 June 2024
Dear Madeleine, thank you very much for your recommendation! We hope to see you again soon! Best wishes from everyone at Douglas & Gordon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas and Gordon London
Has Douglas and Gordon won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
