Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTabitha has assisted us in the search for a new flat and has been very responsive and helpful in dealing with our queries and made the experience with D&G very easy.
Dear Luke, we are so pleased to hear you have had a great experience with us! Best wishes from everyone at D&G
5/5
GoogleThe branch manager Ed has been brilliant. Very responsive whenever I called or emailed him and always gave frank advice. Thank you again Ed!
Hi R S, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear how much you've enjoyed working with Ed. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAn absolutely amazing team that were attentive, considerate and easy to talk to. Really thankful for how quick and easy they made the process, can't recommend enough!
Hi Liam, thanks so much for taking the time to write this recommendation, we really appreciate it! Best wishes from Douglas & Gordon in West Putney
5/5
GoogleThanks for all the help guys in finding the perfect tenants for our Putney flat. Especially John!
5/5
GoogleWe’ve been looking for a place to rent with Adam in Putney, everyone in the D&G team is super friendly and helpful so would definitely recommend to anyone looking in the area!
Dear Andrea, many thanks for taking the time to write this great review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleExcellent work by Sian-Louise and the rest of the team at D&G Putney with my recent move into the area, after I’d been spectacularly let down by their competition. Can thoroughly recommend.
Dear Matt, that's kind of you. On behalf of the wonderful Sian-Louise, thank you and best wishes from everyone here at D&G
5/5
GoogleAdam and John in the Lettings team have been fantastic in our recent property hunt; listening to our requirements and responding promptly to our queries. We would very much recommend them.
Dear Elizabeth, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleCommunicated with Ed, who was very professional and friendly. Although we didn't end up purchasing, he was consistently helpful. Would recommend to anyone!
Hi Isobel, a big thank you for taking the time to leave this 5-star review as well as your recommendation of Ed, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGoing through the motions of getting a flat. Urszula has been very helpful, would recommend!
5/5
GoogleGreat office with a very experienced and helpful team! Sophie is amazing at advising and negotiating!
5/5
GoogleWe have worked closely with the fabulous Anna Gent and found her to be very professional and helpful throughout.PositiveProfessionalism
Hi Becca, thanks for writing this amazing review! We're so pleased to hear you've been so impressed with our Anna, and found her work ethic to be professional and helpful. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWould highly recommend Douglas & Gordon for your property search. Answered all my questions quickly and clearly and made viewings as easy as possible, considering the current climate.
Dear Sean, we are delighted to hear this! Best wishes from everyone at Douglas & Gordon
5/5
GoogleThe staff were so friendly and helpful in the West Putney office during my housing search. Tabitha Sadler and the lettings team in particular were very accommodating. Would highly recommend :)
Dear Sophia, that is great to hear! Many thanks for taking the time to write this lovely review for our West Putney office. Best wishes from everyone at D&G
5/5
GoogleEveryone is really helpful and friendly. They treat you like an individual not a number. Their South West London expertise is invaluable.
Hi Carole, a big thank you for writing this review. We're so pleased to hear you valued the personalised service we offer. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleExcellent service from James Hastings - very professional and knowledgeable, gave me great advice on my property search, and always followed up.
Hi Joan, thanks for writing this lovely review, and for your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleRob Stanley - brilliant in every way. Professional. Kept me up to date. Speedy response to calls. Great at filling out forms! Kari.PositiveResponsiveness, Quality, Professionalism
Dear Kari, this is fantastic to hear! Best wishes from everyone at D&G
5/5
GoogleGoing through the motions of getting a flat. Urszula has been very helpful, would recommend!
5/5
GoogleHighly recommend, in particular, James Hastings; very helpful, clear and efficient.
Hi Dina Jubrail, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleI have always had great service from D&G over the years, especially Emma and Sophie
5/5
GoogleWe found the staff friendly and helpful throughout the whole process and would certainly recommend this office if you are looking to rent a property or have one to market.
Dear Chris, that is great to hear! Many thanks and best wishes from all at D&G
5/5
GoogleProfessional, happy and helpful. Everyone I spoke to at Douglas & Gordon really cared about my search - especially the sales team. Would highly recommend, thank you!
Dear Lisa, we are delighted to hear this! Thank you for your recommendation! Best wishes from everyone at Douglas & Gordon
5/5
GoogleJames surpassed my expectations: he responded swiftly to my enquiry, accommodated a viewing, and took in my requirements and concerns. Excellent.
Hi Gerardina, thank you for writing this lovely review. We're happy to hear that you found James wonderful to work with. We hope to see you again soon! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAnna has always been amazing really accommodating with me. She always replies back quick and makes sure any questions I have are answered.
Hi Roubel, thanks for writing this review. It's great to hear how accommodating and efficient Anna has been during your process. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSophie was really friendly and extremely helpful!! The whole process was smooth and easy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
