Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe've been working Adam and John at Douglas and Gordon for the past few weeks on flat we will be renting soon. They have been great to work with! I have had some 'not so positive' experiences in the past, and these guys are just the opposite, they are responsive, friendly and overall a pleasure to work with.
5/5
GoogleEnjoyed looking at properties, made the experience very easy even when I had to cancel a few viewings last minute.
Hi Tyanna, a big thank you for writing this review. It's great to hear the process was very easy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSian was super helpful and informative. A pleasure to work with.
5/5
GoogleShowing my wife and I properties available in Putney without too much pressure.PositiveProfessionalism
Hi Frarex, thanks so much for leaving this review, we truly appreciate it! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat service so far. Dealt with representative, Henry, who has been very obliging & accommodating - a pleasure to deal with
Dear Shane, that's great to hear! We really appreciate your recommendation of Henry. Best wishes from everyone at Douglas&Gordon
5/5
GoogleRecently moved and dealt with Ed F, really useful to talk through the whole process with.
Hi Olivia, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Ed. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat friendly service all the way through from Amy, she is a credit to your company.
Hi Byron, thank you for writing this lovely review. We're happy to hear that you found Amy wonderful to work with. We hope to see you again soon! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI found D&G most professional & forthcoming among all estate agents interacted over last 1 month.
Dear Faraz, that's great to hear! We really appreciate your recommendation. Best wishes from everyone at Douglas&Gordon
5/5
GoogleJake keeps me updated with all relevant properties that are of my interest. I like his proactive approach
Hi Vikrant, thanks for writing this review. It's great to hear that Jake has been updating you during your process. Best wishes from the Douglas & Gordon team in West Putney
4/5
GoogleSuzi, provides a very professional service and suggested properties that met our requirement rather than anything that was available.
Hi Gareth, thanks for writing this great review for Suzi. We really appreciate your feedback. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThanks suzi for your help- great knowledge and talked me through everything. Really appreciate it.
Hi Ailbhe, thanks for writing this lovely review, and for your recommendation of Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe had a great experience with Amy - really helpful and answered all our questions with a smile.
Hi Alana, thanks for writing this lovely review for Amy - we really appreciate it! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleExcellent Service, rented 2 of my flats in Putney very quickly. The staff has been very helpful and friendly. Keep up the great job!
Dear Himat, that's kind of you to say. Many thanks and best wishes from all of us at D&G
5/5
GoogleFantastic service! Would recommend to anybody
Hi Will Kelsey, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleRecently moved up to London and dealt with Ed who was a great help!
Hi Emily, thanks for writing this lovely review, and for your recommendation of Ed. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat service, I found Jake particularly helpful with some great insights in the market.
Hi Rory, thanks for writing this lovely review, and for your recommendation of Jake. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleA great team with positive energy! Thanks for persevering with my impossible limitations!
Hi Paul, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleVery helpful and responsive. The team were very friendly throughout the entire process.
Hi Isa, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of the team. Best wishes from the Douglas & Gordon team in West Putney
4/5
GoogleSian-Louise is one of the best!
5/5
GoogleVery happy with the excellent service received. The whole team made the renting process so easy and stress free, would definitely recommend.
Dear Lucy, how lovely of you to write this. Thanks and best wishes from all of us at D&G
5/5
GoogleVery helpful and friendly agents. Great at understanding what I was looking for and making good recommendations.
Dear Simon, we really appreciate your recommendation of the team! Best wishes from everyone at Douglas&Gordon
5/5
GoogleGreat to work with James, knows his stuff, expert on the area
Hi Alfie, thank you for writing this lovely review. We're happy to hear that you found James wonderful to work with. We hope to see you again soon! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleDelightful to work with. Professional and friendly, they persevered in finding the right tenant for the flat without using undue pressure.
Dear Nigel, thank you for taking the time to post this. Our very best wishes from all of us at D&G
5/5
GoogleBrilliant service as always. Tabby the new office manager is always helpful and smiley. Love their office Christmas decorations. :)
Dear Elsa, Tabby is great isn't she! Best wishes from everyone at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
