5/5
GoogleVery efficient. I would recommend 👍 …
Agent replied · 30 December 2023
Hi Drew, thanks for writing this review, we really appreciate your recommendation. Best wishes from the Douglas & Gordon team in West Putney
Trusted Agent profile · London
Douglas and Gordon London reviews
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleReally good service and knowledge from both Ed Firbank & Sian-Louise Tangney, would and have recommend!
Agent replied
Dear Alex, that's brilliant! Many thanks and best wishes from all of us at D&G
5/5
GoogleSuch lovely staff in this office. Would high recommend to anyone looking to let/buy/sell
Agent replied
Dear Jane, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleI've had a number of viewings with Ed F at D&G, and am very appreciative of his help and impressed by his professionalism. The experience so far has been great, and as a result would be happy to recommend him and his office to anyone.
4/5
GooglePrompt and efficient estate agents. Could be a bit more knowledgeable about specific properties but good experience on the whole. No complaints and would recommend using them for your property search. They also gave us a small welcome pack upon completion which was thoughtful of them.
5/5
GoogleOur dealing with Douglas and Gordon through Ed has been such a breath of fresh air. We were amazed at how accommodating, professional and patient Ed has been as we search for our perfect home. Not found it yet, but we think will with Ed's help!
5/5
GoogleReally helpful team doing everything possible to provide the best service in the area!
Agent replied
How kind! Thank you from all of us at D&G
5/5
GoogleVery efficient. I would recommend 👍
Agent replied
Hi Drew, thanks for writing this review, we really appreciate your recommendation. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleLoved my experience with Douglas & Gordon. Everyone was very friendly and responded quickly to questions. Maddy showed me a couple of properties, and although I didn't go for them in the end, she went above and beyond for my viewings.
5/5
GoogleVery proactive with helping us find a place! Thank you
Agent replied
You're welcome! Best wishes from everyone at D&G
5/5
GoogleEd was a true pleasure to deal with throughout the transaction! 5*
Agent replied
Dear Matthew, thank you for taking the time to post this. Best wishes from all of us at D&G
5/5
GoogleI'd highly recommend D&G West Putney as we had a pleasant experience through our rental property search -Tabitha at D&G was very helpful and responsive to our queries and allowed the whole process to go smoothly.PositiveResponsiveness, Professionalism
5/5
GoogleThe guys at D&G were super helpful with sorting out my rental property. I always had a quick answer to any emails I sent & really felt like they were working hard to get me into the new property with minimal ease.
5/5
GoogleLovely customer service and follow-through.
Agent replied
Hi Olivia, this is great to hear! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe were very impressed with the professionalism of everybody in the D&G office. But what impressed us the most was the agents' flexibility, and the fact that we sincerely felt like they were acting on our behalf, in our best interests. Would use them every time.
5/5
GoogleProfessional, kind and helpful!
Agent replied
Hi Tareen, that's great to hear! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleBrilliant service, really helpful and friendly staff. Definitely recommend.
Agent replied
Thanks Jessica! Best wishes from all of us at D&G
5/5
GoogleSophie Lane of the West Putney Douglas and Gordon office was extremely helpful and very friendly and personable. She always had our best interests and personal requirements in mind. It has made the search for a flat fairly stress-free. Thank you!
5/5
GoogleExcellent service and customer care. Well worth their fees
Agent replied
Dear Angus, thank you so much for this review - it is greatly appreciated. Best wishes from all of us at D&G!
5/5
GoogleDouglas & Gordan assisted me with the process of trying to find a flat to let in the Putney area. They were professional, polite, responded promptly and showed a real enthusiasm towards helping me.
5/5
GoogleGreat service from Ula at West Putney office! She knew what we were looking for and didn't waste our time on showing us random properties. I highly recommend Douglas & Gordon as they exactly know what they are doing.
5/5
GoogleThroughout my experiences with this estate agent office I've always been impressed by the professional and the caring approach shown by Ed, and everyone in the sales team, there is a genuine enthusiasm for the task displayed by all.
5/5
GoogleSophie from the West Putney office has been fantastic so far in my parents property search. Very patient and listens to everything I ask for in terms of requirements. I would highly recommend her to help with your search.
5/5
GoogleExcellent comnunication and service from Ed.
Agent replied
Dear Chris, many thanks and best wishes from all of us at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas and Gordon London
Has Douglas and Gordon won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
