5/5
GoogleThroughout my experiences with this estate agent office I've always been impressed by the professional and the caring approach shown by Ed, and everyone in the sales team, there is a genuine enthusiasm for the task displayed by all.
Trusted Agent profile · London
Douglas and Gordon London reviews
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleJohn Dillon recently concluded a new Tenancy and did so using initiative and attention to all necessary detail, managing the process diligently and professionally. He and Anna did an excellent job.
5/5
GoogleJohn & his team are quite simply BRILLIANT! His unbiased help, support & advice on the refurbishment & reletting of our investment property was second to none!. Would totally recommend their service. THANK YOU
5/5
GoogleAdam provided us with a thoroughly professional yet personable service throughout our time dealing with D&G. A great selection of properties, understood our requirements and came prepared (tape measure an excellent touch!).
5/5
GoogleSophie from Douglas and Gordon has been very helpful in negotiating our new letting contract. Her energy and enthusiasm has made us really excited about our move. Highly recommend!
5/5
GoogleWe had a wonderful experience with Sian-Louise of Douglas & Gordon from the get go. Have been renting in London for years and finally found her and the team incredibly efficient!
5/5
GoogleGreat team in the West Putney office. I have known Ed for a couple of years now and he has always been incredibly polite and friendly!
5/5
GoogleDealing with Sian-Louise for a house move has been an absolute dream, she goes above and beyond to get things done. It's been a great experience!
5/5
GoogleJohn, Urszula, and Rosie have been super helpful, professional and nice. They helped me find a lovely flat. Thank you! You are a wonderful team!
5/5
GoogleBoth Harvey and I had great experience with Adam at D and G. Would 100% recommend him to others looking to let in Putney/Fulham area.
5/5
GoogleJohn Dillon recently concluded a new Tenancy and did so using initiative and attention to all necessary detail, managing the process diligently and professionally.
5/5
GoogleVery happy with every aspect of the service. Renting out of my property so quickly and efficiently. Sophie found me some very nice tenants.
5/5
GoogleSian has a genuine desire to give a fantastic service, she kept me updated throughout the entire process. Very approachable and efficient.
5/5
GoogleExcellent service from D&G and Ed in the Putney office, yet to find but, cannot fault their professionalism
5/5
GoogleI thoroughly enjoyed dealing with John, he has a warm and friendly, yet professional approach to the negotiation process.
5/5
GoogleProfessional, Extremely Courteous, Helpfull and above all not Pushy. Would always consider using Douglas & Gordon Wesy Putney in the future
5/5
GoogleWorking with John Dillon on our lease extension has been seamless, really appreciate his regular communication and professionalism.
5/5
GoogleGood and sound advice, which helped us secure the house we wanted and get the Xtra we needed.
5/5
GoogleGreat help from Edward who is based in the Lower Richmond Road branch. Good knowledge and friendly demeanour.
5/5
GoogleEd helped us find a flat at the office, really helpful and trouble free would recommend
5/5
GoogleA very professional approach with Sian-Louise who helped my partner and I find the perfect rental property.
5/5
GoogleThanking Sian Louise for all her help! I had an amazing experience with Sian Louise
5/5
GoogleGood and sound advice, which helped us secure the house we wanted and get the Xtra we needed.
5/5
GoogleExcellent customer service, always quick and efficient in their responses, and lovely individuals
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas and Gordon London
Has Douglas and Gordon won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
