Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEd was absolutely fantastic in helping me and my friends find a flat to rent! So friendly and professional, can't thank him enough :)PositiveResponsiveness, Professionalism
Hi Holly, thanks for writing this lovely review, and for your recommendation of Ed. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe have been working with Tabitha Sadler on finding a property to let, and she has been so thoughtful, thorough, kind, and responsive, and she's helped put us in our great new home. Many thanks, Tabitha!
Dear Peter, we are so pleased to hear this! Best wishes from everyone at D&G
5/5
GoogleUrszula Truchan provided excellent advice and support with my recent property search. She took time to understand my requirements and make thoughtful suggestions of properties that might be suitable. It has been a pleasure working with Urszula
Dear Sarah, we are so pleased you enjoyed working with Urszula. Many thanks for writing this lovely review and best wishes from all of us at D&G
5/5
GoogleHighly recommend! Lavinia from the Putney office has been incredibly helpful, responsive and pleasure to deal with.
Hi Jonathan Koos, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleHello, I wanted to thank the office managers Olia for their great help and nice service😊 …
Hi Tatjana Lapinskiene, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleHad a really friendly and helpful experience with James from the Putney office, great advice and knowledge.
Hi Charlie Jeffery, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleUla was great, we found the property via other agency at the end, but her professionalism was to be noted.
5/5
GoogleA good and interesting trip around Putney and Barnes with Tom Weld. Good to explore the area with him
Hi Consuelo Barker, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleReally good experience at D&G (particularly with Fergal) who showed us a number of really great properties which were right within out ranges and was very supportive and communicative throughout. Would highly recommend.
Dear Eddie, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleGood service and attentive estate agents. James from D&G west was a pleasure to deal with
Hi Momo, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleSian-Louise was amazing, and very professional. She helped us find a great flat. It was a pleasure working with her.
5/5
GoogleWe had an excellent experience with Tabitha Sadler and John Dillon from the Putney office. They were kind, responsive and helpful in working with us to rent our first home in the UK.
Dear Lorna, we are so pleased to hear this! Best wishes from everyone at D&G
5/5
GoogleAdam and Jon have been excellent and made the process of finding and renting my new flat so easy! Great communication and always available for any questions. I would highly recommend Douglas and Gordon.
Dear Becci, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleAdam and John in the Lettings team have been fantastic in our recent property hunt; listening to our requirements and responding promptly to our queries. We would very much recommend them.
Dear Elizabeth, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleLavinia from Douglas & Gordon was extremely helpful in assisting with my search. She is very patient and understand my search requirement so that she could recommend the most relevant properties. And she is very professional to answer our questions related to the properties and giving advices.
5/5
GoogleGreat service from James Hastings - good communication, helpful approach and punctual viewings. Thank you!
Hi Siobhan Cassidy, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleUrsula Truchan has a truly professional approach to her job, she helped me finding many offers. She is very supportive and patient. Thanks to her I really enjoyed my experience with Douglas & Gordon.
Dear Tosia, brilliant to read! Many thanks and best wishes from everyone at D&G
5/5
GoogleI have been working with Jake and Tom to find a house. Both have been fantastic communicators and very helpful. I would recommend calling them.
Hi Geoffrey, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Jake & Tom. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleVery happy with the service provided by Ed and James. Responsive to calls and working hard to try and get us moving. Professional on viewings.
Hi Naomi, a big thank you for taking the time to leave this 5-star review as well as your recommendation of Ed & James, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleUla has been very helpful and efficient on our property search. Great service from the first contact. 10/10
5/5
GoogleSian Milward is fantastic to work with, always cheerful and very approachable; thanks for all your help! :)
5/5
GoogleThe team at D&G made the process of looking for and then securing a flat very straightforward. Highly recommend.PositiveResponsiveness, Professionalism, Value
Hi Ronan, thanks for writing this great review. We're so pleased we exceeded your expectations and made the process of securing your flat so straightforward! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleBryony who showed me around 4 properties was extremely friendly, communicative and helpful - thank you! I would highly recommendPositiveResponsiveness, Professionalism
Hi Alexandra, thanks for taking the time to write this review, we really appreciate it. We're so pleased to hear you've had a great experience working with Bryony. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAdam and John in the Lettings team have been fantastic in our recent property hunt; listening to our requirements and responding promptly to our queries. We would very much recommend them.
Dear Elizabeth, that is great to hear! Best wishes from everyone at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
