Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe team at the West Putney branch were really helpful when viewing properties in the area, and very understanding whilst looking at a number of different options to identify the right kind of specification.PositiveProfessionalism
Hi Nathan, thank you so much for writing this recommendation. We're delighted to hear how happy you are with the positive service you've received from our team. Best wishes from the Douglas & Gordon team in West Putney
5/5
GooglePopped in to the office for some information and guidance. Anna was able to advise and help me with my enquiries, very professional and supportive. Thanks Anna!
5/5
GoogleBeen working with James and a few others agents from D&G and I've been pleasently surprised working with them, they've kept me across the properties that came on the market and also pinged me when a certain property was reduced.
Hi Ionut, a big thank you for writing this review, we really appreciate it! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI can’t recommend Douglas & Gordon highly enough. I dealt with John, Sian-Louise and Rosie and they were all highly attentive and responded to any queries fast and efficiently.
5/5
GoogleSian-Louise was very helpful and found us a great place to let for our family. The process to make a rental offer could not have gone more smoothly with her.
5/5
GoogleMy friend and I purchased our first home through James and Rob. They were fantastic. Extremely professional and full of great advice for us as first time buyers. The only estate agents I've never had an issue with!PositiveQuality, Professionalism
Dear Joel, congratulations on purchasing your first home! We really appreciate your recommendation of James and Rob. Best wishes from everyone at Douglas&Gordon
5/5
GoogleVery impressed with the service from both James and Jake. Being a newcomer to the area - it was very reassuring to deal with such a professional, and knowledgeable team for my viewings. Thank you both!
Hi Preet, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of James & Jake. Welcome to the area! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleExcellent work from Rob, Ed and barney in the West Putney office. They steered me through a tricky sale with calmness and patience. True professionals with a knowledge and understanding of how to treat people respectfully.
Hi Peter, thanks very much for taking the time to write this lovely review! Best wishes from everyone at D&G
5/5
GoogleJames helped us with our house search, providing great advice of the market, amazing professionalism and an abundance of local knowledge. Anyone looking to sell or buy in Putney I would highly recommend Douglas and Gordon.
Hi Simon, thanks for writing this terrific review. It's great to hear James’s hard work and market insights have made the process easier for you. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI went on viewings with Cameron Galloway and he was very pleasant to work with. He understood what my needs were and made good suggestions.
Hi Larry Poon, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleMatt & Tom have been very helpful on helping us to find a property in Wandsworth & Putney areas. They are very friendly and responsive.
Hi Elaine, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJohn and Sian-Louise provided a first class letting service from the outset: advising on suitable upgrades to the flat, arranging up-to-date photographs, and being prompt and thorough in obtaining the necessary references. They were a pleasure to work with. Many thanks to them both.
Dear Michael, many thanks for the kind words regarding our West Putney office and the lovely John and Sian-Louise. Best wishes from everyone at D&G
5/5
GoogleSuch a good experience using Douglas & Gordon, definitely not like using most other estate agents. Sian-Louise was very helpful and made viewings and arranging the tenancy feel easy.
5/5
GoogleIt was a pleasure to deal with Amy and John while I was looking for an apartment to rent. As a result I would definitely use Douglas and Gordon again.PositiveResponsiveness, Professionalism
Hi laura Johnston, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJames Hastings - professional, fun and responsive. James showed us around a number of properties in the Putney area, he was a very informative and fun guy who made viewing flats easy! Thanks again
Hi Paul, a huge thank you for writing this review. We're so pleased to hear you had a great experience working with James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleFantastic service, friendly and human reps. Especially love that everything is digital makes it easy for keeping up with the house buying process.
Hi Lenah Ueltzen, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleGreat service provided as we buy our first home - James in particular has really helped us along that journey. Would definitely recommend!
Hi Callum Smallwood, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleAbsolute pleasure to work with Lavinia. She was very helpful, knowledgeable and have a great personality. I was lucky to meet her. X
Hi Mihaela Malcheva, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleIt's been great working with Jake as we look to move into the area -- he's incredibly responsive and on hand to answer questions! Thanks for all the helpPositiveResponsiveness, Professionalism
Hi Jack, thank you for writing this lovely review. We're happy to hear that you found Jake wonderful to work with. We hope to see you again soon! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleOverall a great experience with Douglas & Gordon. Extremely responsive to queries and requirements, friendly and competent agents in Elliot and Archie who went above and beyond to accommodate our difficult viewing arrangements.
Hi Paul, thanks for writing this great review. We're so pleased to hear Elliot & Archie went above and beyond for you! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleIt’s always a pleasure every time we pop into the Lower Richmond Road office. Anna and John are so professional and friendly. Everything’s booked in on time, keys are always available etc. 10/10 from us!!
Hi Peter, a big thank you for writing this review, we really appreciate it. We are so delighted to hear that Anna & John are always so professional and friendly. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat service, Lavinia was especially helpful
5/5
GoogleDouglas & Gordan assisted me with the process of trying to find a flat to let in the Putney area. They were professional, polite, responded promptly and showed a real enthusiasm towards helping me.PositiveResponsiveness, Professionalism
Hi Dominic, thank you very much for writing this fantastic review - we really appreciate it. Congratulations on finding a flat to let! Best wishes from everyone at Douglas & Gordon West Putney
5/5
GoogleI’ve had such a great experience renting with Douglas & Gordon- particularly from Suzi so thank you very much! She’s been incredibly helpful, professional and really responsive, an absolute pleasure to deal with!PositiveResponsiveness, Quality, Professionalism
Hi Hannah, thanks for writing this 5-star review. We love receiving feedback like this. Best wishes from the Douglas&Gordon team in West Putney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Douglas and Gordon won Platinum in The Trusted Agent 2026 awards.
