Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSian was fantastic! Super helpful, knowledgeable, friendly, responsive and straight talking - everything you could want in a letting agent. Thank you!
Dear Colette, dear Phil - many thanks for taking the time to write this, it is much appreciated. Best wishes from all of us at D&G
4/5
GoogleI purchased a property from them 12 months ago. There was a long chain. At all times I was kept regularly updated on the status of the chain which gave me great comfort the purchase was going to complete. Lianne Hall was extremely helpful throughout the process. All in all a very good experience with D & G
5/5
GoogleGreat thanks to Amy for the excellent work!PositiveResponsiveness, Professionalism
Hi Dimitrios, we're so pleased to hear this feedback. It's especially nice to know you had a wonderful experience working with Amy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleLovely office and good service, Bryony Maddern was very honest, helpful and kind on the phone.
Hi Aaron, thanks for writing this lovely review. We're thrilled to hear you're happy with the service. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleOlia was so helpful and friendly! Very happy with the service received.
Hi Nikita Symes, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon in London
5/5
GoogleTom is very professional, responsible and efficient, I would highly recommend him.
Hi Rebecca Lui, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from the Douglas & Gordon team in London
5/5
GoogleHigh quality service and experience. Jake was insightful and diligent. Many thanks.
Hi Tom, a huge thank you for writing this lovely review. We couldn't agree more - Jake is insightful & diligent and we're so pleased to hear you've had a great experience working with him. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames has been helpful with the couple of properties he showed me.
Hi Tasos, thanks so much for writing this review. We're so pleased to hear you had a great experience working with James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleTom is proactive,informative and ready to help. We do appreciate his assistance.
Hi Rebecca, a big thank you for taking the time to leave this 5-star review as well as your recommendation of Tom, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames was absolutely brilliant in selling our property in Putney. Thanks James!
Hi Brian, thanks for writing this lovely review, and for your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI spoke with Sian-Louise and within a 15 minute conversation she got a great feel for what I was looking for. Only 3 viewings and 5 days later I was in my new gorgeous apartment, I couldn’t recommend them enough, a phenomenal and friendly team, and such a pleasant experience. Moving made the easiest
5/5
GoogleAnna has been great to work with, reliable and informative every step of the way.
Hi Kathryn, thanks for writing this review. We're thrilled to hear you've had a great experience working with Anna. Best wishes from the Douglas&Gordon team in West Putney
5/5
GoogleThank you so much to the Douglas & Gordon team in Putney who have been proactive, responsive and helpful during our property search. We appreciated their friendly approach and taking the time to listen to our requirements in terms of location, price and property wish list. Highly recommended, this team can help you find what you are looking for!
Hi Kate, thanks for writing this lovely review. We're so pleased to hear you had a great experience working with our team. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThank you so much to the Douglas & Gordon team in Putney who have been proactive, responsive and helpful during our property search. We appreciated their friendly approach and taking the time to listen to our requirements in terms of location, price and property wish list. Highly recommended, this team can help you find what you are looking for!PositiveResponsiveness, Quality, Professionalism
Hi Kate, thanks for writing this lovely review. We're so pleased to hear you had a great experience working with our team. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleMost of ny dealings were with Nick Townsend, who was hard-working, efficient, helpful and friendly - Nick I wish you a long and successful career in an environment you’re obviously passionate about working in! Rob Stanley who took on the process part-way through, was excellent at maintaining communications throughout and helping the transaction gey over the line. Well played D&G, I’m delighted to have worked with you!
Dear Frank, thank you so much for taking the time to write this lovely review. It is really appreciated by all of us. Best wishes from everyone at D&G
4/5
GoogleSian-Louise was very helpful and proactive in my property search and had some lovely places available that met my requirements.
Hi Sarah, thanks so much for the kind words: we think she's great too!
5/5
GoogleGreat staff making sure our move went as smoothly as possible - Fiona was exceptionally helpful and efficient. Thank you!
Dear Theresa, thank you!
5/5
GoogleTom was very helpful, resourceful and proactivePositiveResponsiveness
Hi Chiara Vascotto, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJames was very helpful showing me around a variety of good options!
Hi Simon, a big thank you for writing this review. We're thrilled to hear you found James to be very helpful on your property search. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJake Sadler was extremely helpful, professional and charming. A credit to your team.
Hi Denise, thanks for writing this review - we really appreciate your recommendation of Jake! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSian-Louise & Toby were both really helpful in arranging a viewings quickly and knowledgeable about the area and properties
Thank you, Justin. Best wishes from all of us at D&G
4/5
GoogleSian-Louise was very helpful and proactive in my property search and had some lovely places available that met my requirements.
Hi Sarah, thanks so much for the kind words: we think she's great too!
5/5
GoogleSuzi was timely and attentive. Thanks!PositiveProfessionalism
Hi there, thanks for writing this lovely review, and for your recommendation of Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSian-Louise was very helpful in understanding our needs and helping to arrange a viewing. Would recommend.
Dear Lillie, Sian-Louise is a superstar and we are so pleased to hear that she provided you with a great service. Best of luck with your viewings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
