Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAmy Vanhinsbergh showed us around a couple of properties in Putney and was very forthright and open in her advice, which helped us make the right decision. You don't always get such friendly, honest and professional service from estate agents so I can recommend D&G if you're looking to move to west London.
Hi Matt, we really appreciate your recommendation - thanks very much! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleMy husband and I were shown three bed flats to buy in Putney by Fergal at D&G. He was very friendly and helpful, and genuinely wanted to find us the place that was right for us. Although we ended up moving our search to SE London, we would definitely recommend him when looking for properties in SW London.
Dear Ellie, Fergal is great isn't he! Many thanks for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleSian-Louise has been super helpful in our long search to find a new flat. I especially appreciated her willingness to take me back to the property after the deal was signed so that I could take some measurements. Would definitely recommend D&G!
5/5
GoogleJohn and team are just great. Good experiences with my 2 tenancies. Recommend them.
Dear George, that is brilliant to hear. Thanks and best wishes from all of us at D&G
5/5
GoogleSian-Louise was super helpful! Helped us through the process of renting with ease. Thanks!
Dear Jack, that's kind of you - many thanks and best wishes from everyone at D&G
5/5
GoogleJames from Douglas & Gordon was super helpful when we bought our flat in Putney. He was very informative and friendly while remaining professional and honest. He has made the process so far stress free and exciting. We have been very impressed
Hi Lauren Huggett, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleLavinia did an excellent job of showing me around a property in Putney. She was professional but also authentic and willing to answer questions honestly, which I found very refreshing, She helpfully provided follow up information about the property after the event,
Hi Boaz Nathanson, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleEsther was very friendly and helpful made things very clear and effortless! ??
Dear Owen, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleBryony was very professional. Would highly recommend.
Hi Alessandro, a big thank you for taking the time to write this recommendation. We are thrilled to hear you had a good experience working with Bryony. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe had excellent advice from John's team on the marketing strategy for our property. We were then impressed with the speed and efficiency of the team in finding a suitable tenant and documenting the transaction quickly. We have also had excellent advice from Matthew Dawe on the ongoing management of the property
Hi Tom, thanks for writing this fantastic review. We're so pleased to hear how happy you are with the service you received, and that our team managed to find a suitable tenant in a short amount of time. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleHad such a great experience with both James and Fergal and the rest of the D+G team! They made the process of selling our house so seamless, easy and straight forward. A big thank you for being so adaptable and considerate of my schedule in setting up viewings - was hugely appreciated!PositiveResponsiveness, Quality, Professionalism
Dear Molly, congratulations on selling your house! We truly appreciate your recommendation, thank you! Best wishes from everyone at Douglas & Gordon
5/5
GoogleExcellent service. Sian-Louise has been amazing. Very professional, kind and efficient.
Dear Tamara, this is great to hear! Best wishes from everyone at D&G
5/5
GoogleJohn was extremely helpful throughout the proces of renovating my Putney flat and preparing it for letting, helping me to resolve snagging issues and to handle the start of the subsequent tenancy. I would strongly recommend Douglas & Gordon West Putney for residential lettings.
5/5
GoogleThanks for the great work D&G and James for the smooth and efficient transaction of our new property. From start to finish you provided a high level of service and also recommended very efficient legal partners! Keep up the good work.
Hi Ollie Brown, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleWe recently began our property search as first time buyers in the area and James H was incredibly helpful with our search - very knowledgable about properties, areas and the market as well as friendly, professional and in quick and regular contact which helped hugely with any questions we had!
Hi Emily, thanks so much for writing this review. We're so pleased to hear you had a great experience working with James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy and John have been fantastic! Very professional, have responded to all our queries extremely quickly and are happy to chat through anything on the phone when needed. They have some great properties and the next steps were set out really clearly at each stage. Website/portal are easy to use too!PositiveResponsiveness, Professionalism
Hi Katherine, thanks for writing this review. It's great to hear how happy you are with the service you received. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe really appreciated the first class service from the previous sales manager Rob Stanley and from James Hastings who brought us a number of offers and ultimately a sale. We found the team to be professional and responsive with great communication and excellent follow through. Highly recommend Douglas & Gordon Putney.PositiveResponsiveness, Professionalism
Hi Zurieka, a huge thanks for writing this review. We are so glad to hear that you received first-class service from Rob and James, and that you managed to secure a sale. Fantastic news! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleHad a great experience as a buyer with James H, who consistently represented us really well and turned viewings and catch-ups around quickly and efficiently - we always felt like we were with someone who really knew their job!
Hi Anna Panayi, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleGreat experience with Lavinia selling my flat in SW15. She made sure the cats didn’t run out the balcony during viewings when I was out. She was kind, responsive, and kept me updated about who was entering the flat and when, even after I’ve …
Hi Martina Kahaila Ulamayan, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleHighly recommend using D&G if you're looking for a new place. Adam was beyond helpful, always keeping us updated and just super friendly in general! Even though we found something else, I have definitely bookmarked them for future use.
5/5
GoogleAmy Vanhinsbergh showed us around a couple of properties in Putney and was very forthright and open in her advice, which helped us make the right decision. You don't always get such friendly, honest and professional service from estate agents so I can recommend D&G if you're looking to move to west London.
Hi Matt, we really appreciate your recommendation - thanks very much! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames at Douglas and Gordon At the West Putney office was brilliant. He helped us at every stage of the sale of our home. I would highly rate him and his company to anyone thing of selling their home.
Hi Dom Ropner, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJames Hastings show us the house we are currently buying.. excellent experience. Took the time to go through the process and organise a second visit to the place. We are very happy with the estate agents but he was the person who dealt with us. Very professional and calm.
Hi Maria, thanks for writing this lovely review, and for your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames Hastings took the time to understand what my partner and I were looking for (he did not send me stuff that was too expensive or that didn't fit our needs) and showed us some great properties. He was very professional and was on time! Great agent to work with!PositiveResponsiveness, Professionalism
Dear Alexander, that's great to hear! We really appreciate your recommendation of James. Best wishes from everyone at Douglas&Gordon
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Yes. Douglas and Gordon won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
