Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHigh quality service and experience. Jake was insightful and diligent. Many thanks.
Hi Tom, a huge thank you for writing this lovely review. We couldn't agree more - Jake is insightful & diligent and we're so pleased to hear you've had a great experience working with him. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat working with this agency and especially James. Very professional and honest. Thanks Reuben
Dear Reuben, we really appreciate your great recommendation of James and the team! Best wishes from everyone at Douglas & Gordon
5/5
GoogleAmy was really helpful in finding my rental property.
Hi Meghan, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Amy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy was really helpful in finding my rental property.
Hi Fiona, a big thank you for taking the time to leave this 5-star review as well as your recommendation of Amy, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy was so helpful while my boyfriend and I were looking for a new flat. She was very responsive to emails/texts and always a pleasure to speak to on the phone. Very professional and I have no hesitancy recommending D&G’s services!
5/5
GoogleWe’ve had an amazing experience so far with D&G and Lavinia in particular has been a pleasure to deal with. She has been straightforward and has worked very hard for us, making the process so far stress free. We wouldn’t hesitate to recommend them and her!
Hi Abigail Varian, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleAmy at Douglas and Gordon was great at sending the right properties over that met my requirements. This was really appreciated at a competitive time to find a place. If I was ever on the look-out so buy or let somewhere in the future, I'd definitely reach out to D&G.PositiveResponsiveness, Quality, Professionalism, Value
Hi Joe, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Amy, and look forward to working with you in the future! Best wishes from Douglas & Gordon in West Putney
5/5
GoogleI wanted to learn more about the current housing market in South West London before making an important financial decision with regards to selling a property in my family. I received really informative and thorough advice from a Mr Jake Sadler that helped us make a decision with confidence.PositiveResponsiveness, Quality, Professionalism
Hi Matty, thanks for writing this terrific review. It's great to hear Jake’s hard work and market insights have made the process easier for you. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSian was very attentive. Millie was very active in her search for us as well. Would recommend!
Dear Venny, thank you for your kind words - it's been a pleasure. Best wishes from all of us at D&G.
5/5
GoogleSian-Louise was excellent in our house search. She provided relevant recommendations and a tailored service. Highly recommended
Dear Mike, many thanks for this and best wishes from us all at D&G
5/5
GoogleIt was a great experience with Tom, he has organised very high value and excellent flat to us in Putney. We literally fall in love with this area after his introduce. My partner and I really appreciated all great efforts and support he has given during our first purchasing.PositiveResponsiveness, Quality, Professionalism, Value
Hi Zhenzhen, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Tom, and look forward to working together in the future! Best wishes from Douglas & Gordon in West Putney
5/5
GoogleBryony showed my wife and I around two properties. She was incredibly polite, friendly and informative. She always got back to us immediately regarding queries we had around the property and I never felt that she was forcing us into a decision. She was a real joy to work with! Excellent professionalism with a warm character.PositiveResponsiveness, Quality, Professionalism
Hi ThePopulation, thanks so much for leaving this review. We are so happy to hear you were impressed by the service you received from Bryony! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy Vanhinsbergh showed us around a couple of properties in Putney and was very forthright and open in her advice, which helped us make the right decision. You don't always get such friendly, honest and professional service from estate agents so I can recommend D&G if you're looking to move to west London.
Hi Matt, we really appreciate your recommendation - thanks very much! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleUrszula from Douglas & Gordon provided us with fantastic service throughout our search, going out of her way to accommodate for our specific needs and schedule. She had a fantastic memory for our specific likes and dislikes, I could not recommend any letting agent higher. Thanks Ula!
5/5
GoogleHad really good service from D&G from viewing to completion, expertly led by Edward Firbank. Ed would regularly check in with us to ensure everything was going smoothly and would support and assist where necessary. Whenever we had questions or queries he would provide response the same day. Would recommend D&G and Ed to anyone looking to buy a property in Putney/Wandsworth area.
Dear Emyr, Ed is great isn't he! Many thanks for taking the time to write this review. Best wishes from us all at D&G
5/5
GoogleDouglas & Gordon provided an excellent service, helping me and my partner find the perfect flat. Sian-Louise was very patient and helped find flats to meet our long list of requirements and was always on hand should we need anything. Would definitely recommend to anyone looking to rent in London.
5/5
GoogleI never considered living in Putney until I met Olia. She showed me every benefit to relocating and we’re glad to say we are committed to the move as soon as the right property comes on the market. Thank you to everyone at Douglas and Gordon.
Hi clinton Braid hughes, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleAmy Vanhinsburgh has been extremely helpful.
Hi Fran, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Amy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe have worked with D&G over the last year carrying out electrical work liaising with Anna & John specifically. The team always make sure access is sorted, job requirements explained and state clear deadlines to make sure their customers expectations are met. Working with a business like Douglas & Gordon is a pleasure. A++
Hi Team, thanks for writing this fantastic review. We're so pleased to hear how happy you are with the service you've received over the year from Anna & John. We look forward to continue working together. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleStaff is very helpful, Urszula was very kind and helped us in every occasion.
That is great to hear! Best wishes from everyone at D&G
5/5
GoogleAmy was great, super friendly, helpful and responsive :)
Hi Eleanor, this is great to hear! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleEsther was very friendly and helpful made things very clear and effortless! 🔥 …
Dear Owen, that is great to hear! Best wishes from everyone at D&G
5/5
GoogleSian-Louise was great in helping clarifying any issues we had throughout the process - thanks!
Dear Josh, she's great isn't she! Many thanks for taking the time to write and best wishes from all of us at D&G
5/5
GoogleGreat agents. Tommy is 10/10.
Hi Matthew, thanks for writing this lovely review, and for your recommendation of Tommy. Best wishes from the Douglas & Gordon team in West Putney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
