Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from John and his team. I highly recommend working with them.PositiveProfessionalism
Hi Marty L, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJake made my life significantly more easy when finding my new place. Would recommend to anyone
Hi Sam, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Jake. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSian-Louise has been brilliant during our current move. She’s friendly and easy to get along with and has been amazing at answering all our questions.
Hayley, we're so pleased to have been able to help you with your move. Thanks for the lovely words!
5/5
GoogleJames was highly professional on all viewings and provided great knowledge of the market. I would highly recommend!
Hi George, thanks for writing this review, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJohn was a pleasure to deal with. Very professional and made the whole process straightforward.
Hi Nick, thanks for writing this lovely review, and for your recommendation of John. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleTom Weld was incredibly reassuring and helpful. Couldn’t recommend him and Douglas & Gordon more!
Hi Amabel, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Tom. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleReally impressive service with quick and easy communication. Massive thanks to Suzi for assisting with my property search.PositiveProfessionalism
Dear David, thank you for taking the time to write this review, we're glad to hear you had an impressive experience with Suzi. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI’ve dealt with a number of agents all over the country for years and in the last week or so have found Adam to be one of the most friendly, punctual, polite agents I have met. He seems a genuinely nice guy, his rapport with the customers was superb and he is a real credit to the company. 10/10 - would happily deal with again!PositiveQuality, Professionalism
Dear B, we love reading reviews like this one! Best wishes from everyone at D&G
5/5
GoogleElliot was very helpful and organised in arranging viewings. Very communicative and made the process all really easy.
Hi Alex, thank you for taking the time to write this great review of Elliot - we truly appreciate it! Best wishes from everyone at Douglas & Gordon in West Putney
5/5
GoogleJake was very helpful
Hi Oscar Perche, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleGreat experience with D&G. Jake was very helpful during our viewing. Many thanks!
Hi Elena Sheb, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJake was very knowledgeable and professional when assisting with my queries. Would highly recommend!
Hi Alec, thanks for writing this lovely review, and for your recommendation of Jake. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy was absolutely fantastic in helping me find my dream rental! Super knowledgeable, professional and friendly!
Hi Anna, a big thank you for writing this review. It's great to hear how hard Amy worked to help you find your dream rental. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSuzi was very professional and lovely to deal with , very knowledgeable as well. Thanks again!
Hi Pia, a huge thank you for writing this lovely review. We're thrilled to hear you had a great experience working with Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy was professional and very open about properties that she showed us. Excellent service and very welcoming.
Hi Ben, thanks for writing this 5-star review - we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSuper helpful Tabitha Sadler, responded swiftly to a last minute request and couldn't have been more accommodating. Thank you Tabitha@D&G West Putney.
Dear Zoe, many thanks for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleSian was fantastic! Super helpful, knowledgeable, friendly, responsive and straight talking - everything you could want in a letting agent. Thank you!
Dear Colette, dear Phil - many thanks for taking the time to write this, it is much appreciated. Best wishes from all of us at D&G
5/5
GoogleGreat service, Ed Firbank was fantastic, answered every little query promptly and was incredibly helpful with local knowledge and information about the property.
Dear Susie, what a great way for us to start the week! Many thanks and best wishes from all of us at D&G
5/5
GoogleReview specific to lettings: I have received excellent service and advice from the lettings team at the Lower Richmond road office. They have secured a let on my property for a higher rent and over a longer period following full renovation of the property - very pleased. Not the cheapest agent around but they appear to be bringing in the results so at least you are getting what you pay for. Recommended.
Dear Christopher, that is kind of you take the trouble to write this. Thanks and best wishes from all of us at D&G
5/5
GoogleSuzi is professional, friendly and very helpful. Would recommend.PositiveResponsiveness, Professionalism
Hi Audrey, thanks for writing this lovely review, and for your recommendation of Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
Googlethanks to Suzi - very knowledgeable and helpful making the search much easier!
Hi Lauren, thanks for writing this lovely review, and for your recommendation of Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThanks to Suzi Holland for her help in our search! Great experience overall.
Hi Audrey, thanks for writing this lovely review, and for your recommendation of Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSuiz was really helpful and understanding. I thoroughly enjoy chatting to her regarding new properties.PositiveResponsiveness, Professionalism
Dear Oliver, we really appreciate your recommendation of Suzi! Best wishes from everyone at Douglas&Gordon
5/5
GoogleWe have had a really positive experience with Douglas & Gordon from the outset. They listened to what we were looking for, showing us very suitable properties and then once our offer was accepted they really helped us through the buying process. We echo other reviews that Lianne Hall was exceptional with her support and professionalism. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
