Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJames was very helpful and extremely knowledgeable. Would recommend
Hi Tommy Weld, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJohn has been immensely helpful throughout the whole process. Extremely knowledgeable on the state of the market, he instills a real sense of trust and confidence in Douglas & Gordon.
Thank you for taking the time to share this. Best wishes from all of us at D&G
5/5
GoogleExtremely helpful straight from the beginning. Scheduled a viewing very last minute with Adam and the support throughout whilst trying to make a decision on the right place for myself and my partner has been second to none by Adam and manager John . In the end we ended up going with a different property but the help and advise from the guys could not have been faulted. Possibly the best estate agents i've dealt with!
Dear Michael, that is great to hear! Many thanks for taking the time to write this lovely review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleSuzi was very nice and eager to help during my property hunt. I would recommend them for their quality service and responsiveness.
Hi Kathy, thanks for writing this review. We're delighted to hear how happy you are with the service you've received from Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe dealt with Rob Stanley, he was fantastic and professional in his approach. Really good advice and led the transaction well. Thank you Rob.
Dear Alex, that's fantastic to hear! We really appreciate your recommendation of Rob & the team. Best wishes from everyone at Douglas&Gordon
5/5
GoogleThank you Suzi and the team at West Putney for your help with my property search. 5* would recommend!
Hi Jake, thanks for writing this lovely review, and for your recommendation of Suzi. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames was knowledgeable on the viewing and helped us with our search. Very professional and pleasant to deal with.
Hi Nancy, thanks for writing this lovely review, and for your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSlightly different review as involves two parts. Firstly, Thank you very much to the staff of the office welcoming in to their office to get out of the thunder and rain offering me tea. Really very kind. Thank you. Second part, thanks for helping me expedite a rental house search for a friend. Was impressed with the knowledge of the area and friendly service. Great bunch and professional. Thank you
Hi Oliver, thanks for taking the time to write this review! Firstly, we're always happy to help with a hot cup of tea on a rainy day, and secondly, we're thrilled to hear you were successful with your rental house search. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleProbably one of the best/ helpful estate agents we’ve been with! (And we’ve rented a few properties in London!) quick to response, answers all questions and helped us with our rental application for a property. Huge shout out to Adam who’s been so helpful and so professional in helping us with the rental process. Highly recommend!
5/5
GoogleAlthough we didn't end up renting with D&G (ultimately it's about the house you find), it was a pleasure dealing with them. Adam at West Putney and also Toby at Southfields were very helpful during the process. We saw a lot of places and dealt with a lot of agents and they were definitely 2 of the best ones.
5/5
GoogleI cannot recommend Sian-Louise highly enough! From the very beginning of my flat search she was incredibly helpful, patient and efficient. She listened to my requirements and really made the effort to understand the type of property that would make me happy. I was very grateful for her professionalism and good judgement. Thanks to her, I found my perfect home!!
5/5
GoogleSlightly different review as involves two parts. Firstly, Thank you very much to the staff of the office welcoming in to their office to get out of the thunder and rain offering me tea. Really very kind. Thank you. Second part, thanks for helping me expedite a rental house search for a friend. Was impressed with the knowledge of the area and friendly service. Great bunch and professional. Thank you
Hi Oliver, thanks for taking the time to write this review! Firstly, we're always happy to help with a hot cup of tea on a rainy day, and secondly, we're thrilled to hear you were successful with your rental house search. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy was super helpful and accommodating to my hectic schedule. Organised viewings in challenging circumstances and went over and beyond expectations.
Hi Zsuzsa, a huge thank you for writing this lovely review. We're thrilled to hear you had a great experience working with Amy and that she went over and beyond your expectations. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJake was super helpful with his knowledge of the market and was a great help during my search
Hi James, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Jake. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleElliot was very helpful and organised in arranging viewings. Very communicative and made the process all really easy.
Hi Alex, thank you for taking the time to write this great review of Elliot - we truly appreciate it! Best wishes from everyone at Douglas & Gordon in West Putney
5/5
GoogleGreat service, lovely staff, special thanks to Suzi, Isabella, and Sophie for being on the ball all the time.PositiveResponsiveness, Quality, Professionalism
Hi Yunus, this is great to hear! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWe have had a good experience so far with Douglas and Gordon West Putney. In particular, Ed Firbank has been professional and helpful at all times. He goes out of his way to ensure there is timely communication and the process is as stress free as possible. I would not hesitate to recommend this estate agent to a friend.
5/5
GoogleAdam in West Putney was great to work with; we saw a few properties with him and he was always helpful, friendly and understood what we wanted. Although we ended up renting through another agent, I would definitely recommend the Lettings team at D&G West Putney for anyone needing help with a search! 5 star service every time!
5/5
GoogleAdam at D&G has been our best experience to date with a letting agent. He listened to what we were specifically looking for, which is not often the case with agents. He was super professional, helpful and managed our expectations as to what the market was looking like. I would recommend anyone to reach out to Adam if you are looking for a property. Thanks so much for your help!PositiveResponsiveness, Quality, Professionalism
Dear Lara, we are so pleased to hear this! Many thanks for taking the time to write this terrific review - we really appreciate it. Best wishes from everyone at D&G
5/5
GoogleMany thanks to Amy whose has gone above and beyond to find us the perfect place to match our specifications.
Hi Dom, thanks so much for leaving this 5-star review, we really appreciate it, as well as your recommendation of Amy. We are so happy to hear she went above and beyond to help you find the perfect place. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleVery quick to get me a buyer and completed well inside the 3 month average, thanks James!
Hi K, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJohn and his team were very professional and responsive and successfully helped me let out my flat
Hi Kate, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of John. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSian-Louise was awesome to work with. She was responsive, showed us many options, and helped guide us through the process. Would definitely recommend working with her.
Dear David, recommendations like yours mean so much to us - many thanks! Best wishes from everybody at D&G
5/5
GoogleEd, James - thank you so much for the hard work and commitment to get us exchanged. We're thrilled. Great service from you guys and always with a smile, which is refreshing in what can sometimes be a stressful process! Roll on completion, and thanks again to the D&G team for your efforts. David
Hi David Coates, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
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Yes. Douglas and Gordon won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
