Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat team, easy to speak to, and knowledgable in the field. Helped me understand my options very clearly. Thanks to all, especially Henry in West Putney office.
Dear Rob, that's great to hear! Thank you very much for your recommendation of Henry and the team. Best wishes from everyone at Douglas & Gordon
5/5
GoogleI worked with Tabby in the lettings department and could not rate her higher! She was very helps and organised. She really listened to me and understood my search perfectly.
Dear Sophie, that is wonderful to hear! Best wishes from everyone at D&G
5/5
GooglePhilip Bartlett is not only utterly professional but is sincere and heart felt and we know that he has our best interest at heart.
Hi Colin, thanks for writing this great review. We really appreciate it as well as your recommendation on Philip! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleI recently secured a short-term lease in Battersea and Adam was very helpful and ensured the process was as sooth as possible. I wasn't based in London at the time of my search and Adam went to the flat to give me a virtual tour. Moving in was hassle free and I love the flat. Would definitely recommend Adam and Douglas and Gordon.
5/5
GoogleSian-Louise was helping us with our property search in Putney. She really listened to what we were looking for and found us the perfect property. We really appreciate the effort, thanks!
And we really appreciate your review, Christopher, many thanks from all of us!
5/5
GoogleSian-Louise was fantastic to work with. She took the time to listen and understand my exact requirements and was able to provide knowledgeable and useful support on the market and location to assist in me finding a suitable property. As a result I managed to secure my dream home. I would highly recommend her to everyone. A real credit to Douglas and Gordon.
5/5
GoogleA rare example of a real estate agent that is actually pleasant to deal with and genuinely helpful! John and Rosie went above and beyond to help us with our move.
Dear Allira, this means so much to us as we really focus on recruiting and training the best people to deliver results for our customers. Many thanks and best wishes from all of us at D&G
5/5
GoogleI have to say that after dealing with many Letting Agents over the past few weeks my impression was slightly blurred if not damaged as to the way in which I have been dealt with , however yesterday I met Sian-Louise and I have to honestly say that this lady has restored my faith 100%. She was professional and also extremely warm, above all the one thing that stood out was her utter honesty, something that many other agents should learn. She is a true gem and an absolute credit to Douglas and Gordon.
Thank you for your wonderful feedback, Jason! D&G are delighted to have you as a customer. Wishing you all the best.
5/5
GoogleSuzi was able to find me a new property to rent in my budget and somewhere myself and flatmates will be happy living in! Many thanks!
Dear Henry, that's great to hear! We really appreciate your recommendation of Suzi. Best wishes from everyone at Douglas&Gordon
5/5
GoogleThank you Amy for your support during our research! We highly appreciate your professionalism, it is a pleasure dealing with you!
Hi Julia, thanks for writing this lovely review, and for your recommendation of Amy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleEven though we didn't end up letting a property through D&G, Amy was delightful and great to work with. Thank you!
Hi Didi, thank you for this 5-star review! We're so pleased to hear how happy you are with the service you received from Amy and her team. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat communication throughout. Up-beat and energetic staff especially James but also everyone else too. Really helpful whenever we needed it. 5/5
Hi Rick, thanks for writing this lovely review, and for your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAmy was super helpful and accommodating to my hectic schedule. Organised viewings in challenging circumstances and went over and beyond expectations.
Hi Zsuzsa, a huge thank you for writing this lovely review. We're thrilled to hear you had a great experience working with Amy and that she went over and beyond your expectations. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleVery happy with our outcome and house purchase. James was a pleasure to deal with and made the process incredibly smooth.
Hi Teddy, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAdam was an absolute dream! So helpful and friendly and nothing was too much trouble, I really appreciate his help. Would recommend!PositiveResponsiveness, Quality, Professionalism
Dear Evie, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleThanks Suzi for your help with out property search. Always professional and kept up to date with new listings that were aligned to our requests.
Hi Teagan, thanks very much for these kind words. Best wishes from Suzi and the team in West Putney
5/5
GoogleJames has been great showing us around places, highly recommended!
Hi Andrew Gardner, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleHad a really good experience with Douglas & Gordon Putney. Sian-Louise was extremely helpful in explaining the process to me, and keeping me updated about potential properties to rent.
Dear Jane, so pleased you enjoyed the service! Many thanks and best wishes from all of us at D&G
5/5
GoogleEdward Firbank from D&G has been helping me to find my first property in the Putney area over the past few weeks. If found him to be exceptionally friendly, professional and refreshingly genuine. He has been very patient and understanding with me, finding the right properties to perfectly suit my budget and circumstances. His honest approach makes viewing houses feel very relaxed and easy. I would unreservedly recommend his services to anyone looking to buy or sell.
Dear Richard, many thanks for taking the time to write such a lovely review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleMany thanks to D&G for help me with my home search, especially James who was incredibly helpful, professional and friendly
Hi Louay, thank you for writing this lovely review. We're happy to hear that you found James wonderful to work with. We hope to see you again soon! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleSuzi was very professional and informative in our latest viewing. Thank you for going above and beyond to help us!
Hi Chris Harper, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from the Douglas & Gordon team in London
5/5
GoogleJust a quick one to say Amy was really helpful during my recent search for a new accomodation. Thanks Amy!
Hi Kenny, a big thank you for taking the time to leave this 5-star review as well as your recommendation of Amy, we really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleGreat experience, Olia was very professional helpful and polite.
Hi Arijus Baltinas, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleJames was very helpful and extremely knowledgeable. Would recommend
Hi Tommy Weld, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
