Trusted Agent profile · London
★★★★★
753 reviews across 1 platform
127 Lower Richmond Road, Putney, London, SW15 1EZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 127 Lower Richmond Road, is rated 5.0 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMartha was really good with us. She found us a nice property and she was great and easy to work with. Loved her honesty too!PositiveQuality
Hi Karan, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear how much you've enjoyed working with Martha. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleHenry has been incredibly patient and understanding. As a first time buyer, property viewings can be quite daunting and stressful but it has been really reassuring to have Henry’s help with this process.
Dear Gen, thank you for taking the time to write this wonderful review of Henry- we really appreciate it. Best wishes from everyone at Douglas&Gordon
5/5
GoogleExcellent estate agents, this from a potential buyer's perspective. If I was selling in Putney, they would be at the top of my list. Special to thanks to Hattie and Edward who have been most helpful
Dear Tony, we love reading reviews like this one! Many thanks for taking the time to write this, we really appreciate it. Best wishes from everyone at D&G
5/5
GoogleLavinia has been very helpful with my flat hunting. She's attentive to my requests and extremely professional.
Hi Monique B., a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleAmy was super responsive and really helpful in assisting with my search - she was also always sure to follow up with additional properties that suited my search, thank you!
Hi Alice, thanks for writing this amazing review! We're so pleased to hear you've been so impressed with the service you received from Amy. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleD&G have been fantastic. James Hastings was very knowledgeable in regards to the area and the market.
Hi Mike Eddleston, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleD&G Putney have looked after our flat (sourcing tenants and managing) for years now. They have shown themselves to be reliable and efficient, always having our best interests at heart. John in particular has a good eye for potential tenants and we prefer to have the flat empty than to have iffy tenants. We can always rely on him to have a clear idea of what will work best for us in terms of tenants, pricing etc, while making sure we are aware of all our options. Anna delivers prompt and courteous service. She is very quick to respond to queries and to clarify issues when we have them. We now regard D&G as more than agents - they really feel like partners.
Dear Mark & Shawn, that's great to hear! We really appreciate your recommendation of the John, Anna and team. Best wishes from everyone at Douglas&Gordon
5/5
GoogleAmazing!! Anna is always helpful and very organised. And always with a lovely big smile when you walk into the office. An absolute pleasure working with her
Hi Marta, thanks so much for leaving this wonderful review. We are delighted to hear you had a great experience working with Anna. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleThanks all at D&G for an attentive and highly professional approach to buying and selling. James was a great communicator and i genuinely felt like he cared.
Hi Georgie, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of James. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleTom Weld was very professional when showing us around a flat. He was happy to answer questions and willing to give us some practical and honest advice.
Hi Jack, thanks for writing this lovely review, and for your recommendation of Tom. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleWorking with Douglas & Gordon to find a rental property was really easy and straightforward! Maddy was extremely efficient and helpful, making a potentially stressful process enjoyable.
Dear Charlotte, that's fantastic to hear! Thank you very much for your kind words and recommendation of Maddy & the team. Best wishes from everyone at Douglas & Gordon
5/5
GoogleJohn has been really helpful and supportive to us as existing tenants coming to the end of lease. Super responsive and always keeps us in the loop.
Hi Lizz, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of John. We are thrilled to hear he went the extra mile to help you. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleAlthough we didn't end up getting a property with Douglas & Gordon, Suzi was very helpful and friendly with finding and suggesting suitable properties for us and arranging viewings.PositiveQuality
Hi Tim, thanks for writing this great review. We really appreciate it. Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleJames at West Putney Branch was very professional and helpful during my search for a buy to let property, thank you James. I recommend Douglas & Gordon for their five star service.
Dear Yupa, we are so pleased to hear this! Thank you very much for your recommendation of James & the team. We hope to see you again soon. Best wishes from everyone at Douglas & Gordon
5/5
GoogleDouglas and Gordon did an exceptional job renting out our property in Putney. They significantly surpassed the monthly rental estimated by other estate agents and were super professional and on the button throughout. They also managed to find us exactly the type of tenant and lease we were looking for through their corporate department. John Dillon who worked with us to rent out the property did an amazing job from start to finish and kept us informed through the process. Highly recommended.
Dear Laurent, many thanks for taking the time to write this lovely review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleLavinia has been super helpful and was great when I went for a viewing with her!
Hi Charlotte Brown, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleSophie was a great help with assisting us in renting a property for our daughter. Exceptional service very knowledgeable and personable Would highly recommend and will contact Douglas and Gordon again when we require another property.
Dear Graham, how kind of you to say so! Best wishes from all of us.
5/5
GoogleSian-Louise at Douglas & Gordon was fantastic - she helped find us a lovely property and made the administration process run incredibly smoothly. I'd highly recommend Sian-Louise to others looking to find a property to rent.
Dear Sarah, just lovely to read this. Many thanks and best wishes from all of us at D&G
5/5
GoogleVery professional experience. James Hastings was extremely helpful when my girl friend and I were looking for a flat to but in the Putney area. Highly recommended and excellent service. Thanks James!
Dear Andrew, we are thrilled to hear this! Thank you very much for your recommendation - we truly appreciate it! Best wishes from everyone at Douglas & Gordon
5/5
GoogleAmy was great and very helpful, calling me about new properties and emailing me with options. Great place to use if looking for somewhere to rent.
Hi Hugh, thank you for writing this lovely review. We're happy to hear that you found Amy wonderful to work with. We hope to see you again soon! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleMartha Penniall was very helpful. She answered all my questions about the apartment, moreover added really helpful advices about the process itself which is very useful.
Hi Alex, thanks for writing this 5-star review. Looking for a property can be a lot of hard work, so we are so glad to hear Martha made it a breeze! Best wishes from the Douglas & Gordon team in West Putney
5/5
GoogleLavinia was of great help to us, even though we didn't go through with anything!
Hi Dock Street Studio, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents West Putney
5/5
GoogleI’ve been renting in London for the past 7 years and I must say I have really enjoyed the level of service I have received from Douglas & Gordon. Their recommendations of flats during my search reflected my specifications and I was very pleased with the flat I made an offer for. Suzi and John have been amazing agents, very friendly, pro active and professional. I would highly recommend D&G to anyone searching for homes. Thank you.
Hi Fennella, a big thank you for writing this great review. We really appreciate your recommendation. Best wishes from the Douglas&Gordon team in West Putney
5/5
GoogleThanks to James for showing me round a couple of places in Putney. Friendly and approachable, it was easy to get the information I needed.
Hi Lex, thanks so much for writing this review. We're so pleased to hear you had a great experience working with James. Best wishes from the Douglas & Gordon team in West Putney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
