Trusted Agent profile · London
★★★★★
284 reviews across 1 platform
81 Nightingale Lane, Balham, London, SW12 8NX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 81 Nightingale Lane, is rated 4.9 out of 5 across 284 reviews on 1 platform, including 284 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSuch a lovely and helpful team, really feel like you're in good hands. The team are very enthusiastic about finding a property to suite you specifically and are great at keeping in contact throughout, couldn't recommend enough.
Dear Phoebe, thank you very much for your kind words and recommendation - we truly appreciate it. Best wishes from everyone at Douglas & Gordon
5/5
GoogleI've been dealing with this office for a few years and they're fantastic, always great to deal with. Emlyn and Jon in particular offer the warmest of welcomes, professional and very dillligent!
Hi Davey, a huge thank you for writing this lovely review. Best wishes from the Douglas&Gordon team in Balham
5/5
GoogleOliver and Dave dealt with the sale of my flat in Balham. I loved dealing with them both and they got me an asking price offer in a quiet market and processed the whole thing v efficiently. They were both lovely and really fun to deal with and have continued helping me with bits and bobs after sale of my property. lovely guys. very efficient. would recommend highly.
5/5
GoogleJack showed me around few properties and he has been super friendly. Really a top agent!
Hi Piergiorgio Iudicone, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Balham
5/5
GoogleGeorgia Elliott provided a fantastic service whilst selling us our first flat. She was mega efficient and really friendly. I would recommend her to anyone looking to buy or sell in a heartbeat.
Dear Allan, congratulations on your new home! And thank you for the kind words. Best wishes from all of us at D&G
5/5
GoogleRebecca in the Balham branch has been really responsive and exceedingly helpful in our quest to find a property.PositiveResponsiveness, Professionalism
Hi Annabelle, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Rebecca. Best wishes from the Douglas & Gordon team in Balham
5/5
GoogleI have had the pleasure of dealing with Emlyn in tbe office - an absolute gentleman and always provides a good service. thank you very much.PositiveProfessionalism
Hi Byron, thanks for writing this review. We're thrilled to hear you're happy with the service. Best wishes from the Douglas&Gordon team in Balham
5/5
GoogleI have had excellent dealings with this office as a Painting & Decorating contractor. Always efficient, polite and with a smile on their faces. A pleasure to do business with them. Jamie
Thanks Jamie! Best wishes from all of us at D&G
5/5
GoogleI’ve been dealing with Sian-Louise and she’s been brilliant! Very personably, helpful and has been making the process run incredibly smoothly.
Hi George, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Sian-Louise. Best wishes from the Douglas & Gordon team in Balham
5/5
GoogleI have had the pleasure of dealing with Emlyn in tbe office - an absolute gentleman and always provides a good service. thank you very much.
Hi Byron, thanks for writing this review. We're thrilled to hear you're happy with the service. Best wishes from the Douglas&Gordon team in Balham
5/5
GoogleThank you D & G. A big thank you also to Amy Cooke who was fantastic all the way through the process. Very keen to help with any problems I had and was always a phone call or an email away. Extremely responsive and professional as well. 10/10 service and very happy with my new home.
5/5
GoogleI couldn’t recommend D&G Balham enough! They are not only competent but super, super friendly. I also love that they are actively engaged in supporting the local community. Thank you, guys!
What lovely comments! Thanks so much and best wishes from all of us at D&G
5/5
GoogleJack and his team were brilliant throughout our recent property transaction. Professional, knowledgeable and trustworthy.
5/5
GoogleGreat job done by Dave and Oliver.. Brexit threw a couple of spanners in the works but they doubled down to get the sale done. Thanks to the team there.. I just wished I had chosen them when I originally put the flat on the market - they achieved a much higher price and worked so much harder than the other agents
5/5
GoogleJack showed me around few properties and he has been super friendly. Really a top agent!
Hi Piergiorgio Iudicone, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Balham
5/5
GoogleVery happy with D&G Balham and also thier support for the local community. Their service is impeccable and unrivalled. The staff are willing, dedicated and friendly.
Dear Rex, we love our Balham team too! Many thanks for taking the time to write this lovely review - we really appreciate it. Best wishes from everyone at D&G
5/5
GoogleDouglas & Gordon are a fantastic local Balham estate agent who recently sponsored our school Christmas fair. Top marks to D&G for supporting the local community.
Dear Roger, we love supporting the Christmas fair! Many thanks for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleGreat team that are always on the ball with being proactive and also understand what you are looking for.PositiveResponsiveness, Professionalism
Dear Ed, that's fantastic to hear! We really appreciate your recommendation of the team. Best wishes from everyone at Douglas&Gordon
4/5
GoogleI really enjoyed my experience working with Sian-Lousie, she is an asset to the business.
Hi Anna Spray, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Balham
5/5
GoogleGrateful for the service from D&G, managed a transaction super quickly and a really friendly team.PositiveResponsiveness, Quality, Professionalism
Hi Chris, thanks for writing this review. It's great to hear your transaction was managed quickly. Best wishes from the Douglas & Gordon team in Balham
5/5
GoogleVery professional service both in finding me a tenant and in managing my flat. Lovely people to deal with who operate efficiently and communicate well.
Dear Sally, thanks and best wishes, from everybody at D&G, for taking the time to write this - it is much appreciated.
5/5
GoogleGreat viewing with Jesse highly professional and very knowledgeable.PositiveResponsiveness, Quality, Professionalism
Hi Luay, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Jesse. Best wishes from the Douglas & Gordon team in Balham
5/5
GoogleDouglas & Gordon are fantastically supportive within the local community. What a great team. Awesome work! Thank you 😊 …
Dear Bee, thank you for writing such a lovely review! Best wishes from everyone at D&G
5/5
GoogleDouglas and Gordon have been a huge support. It’s been a very successful partnership, I would recommend. Thanks D&G.
Dear Sasha, many thanks for taking the time to write this great review! Best wishes from everyone at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas and Gordon's London office has 284 reviews across 1 platform: 284 on Google.
Douglas and Gordon London is rated 4.9 out of 5 across all 284 reviews, and 4.9 out of 5 on Google from 284 reviews.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Trusted Agent.
Douglas and Gordon London, 81 Nightingale Lane, Balham, London, SW12 8NX.
