Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've contacted Jake several times with questions about local properties and every time he's been incredibly helpful so I just wanted to say thank you. Nothing is too much to ask for him and he's really knowledgeable and professional.
Henry · 30 March 2024
Agent replied · 26 August 2023
Hi Henry,
Thank you for leaving a review! It's great to hear how incredibly helpful our agent, Jake, has been every time you've spoken to him and how knowledgeable you've found him to be.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleI have just exchanged contracts for the sale and purchase of property
and cannot praise the staff of Douglas Allen & Co (particularly Jessica) enough.
They were there to go through documents with me at various times
- nothing seemed to be too much trouble for them all in the office.
I would definitely recommend them to anyone.
Sheila · 4 September 2019
★★★★★ 5/5
GoogleI’ve been working with joe from Douglas Allen in chingford. He has been really helpful throughout my viewing process, as he has helped me and my family find a new home from the very start of our search
Ryan_Hackett_ · 13 April 2024
Agent replied · 29 July 2023
Hi Ryan,
Thank you for leaving a review! It's fantastic to hear how positive your … More
★★★★★ 5/5
GoogleFantastic service! Thank you James and all staff for very profesional and friendly service! If i coluld i give more stars! Thank you all
Cornelius · 29 July 2019
Agent replied
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleI have had a great experience with Joseph (Joe) Sambridge at Douglas Allen in Chingford. Despite stress around a protracted bidding process he's been great at communicating, timely and full of good advice. Thanks Joe
Mike · 13 April 2023
★★★★★ 5/5
GoogleProfessional, experienced and friendly service from the whole team. Well done Douglas Allen Chingford. Big thanks to Jess and Kaitlin. Andrew
Andrew · 17 April 2020
Agent replied · 16 April 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleAlthough we haven't ended up buying with DA they were outstanding in their assistance with our search. Especially Jake Cuthbert for chingford and Dawn Reardon for Woodford branch. Thank you both so much
Sophie · 13 April 2023
★★★★★ 5/5
GoogleProfessional, experienced and friendly service from the whole team. Well done Douglas Allen Chingford. Big thanks to Jess and Kaitlin. Andrew
Andrew · 4 September 2019
Agent replied
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleHave recently registered with Douglas Allen, Finding the experience very helpful. Want to say a great thank you to Kaitlin, Jess and James and the rest of the team who have been helping me with my search and a big thank you to introducing me to Kally for helping me with my mortgage.
Naida · 29 July 2019
★★★★★ 5/5
GoogleA really positive experience so far with Douglas Allen in chingford. They listed my home recently and have found me a great buyer in a matter of weeks. A great experience so far
Patrick · 13 April 2024
Agent replied · 29 July 2023
Hi Patrick,
Thank you for leaving a review! It's great to hear how positive your experience … More
★★★★★ 5/5
GoogleJust bought my first property and would like to thank Joe for his help throughout the process.
David · 13 April 2024
★★★★★ 5/5
GoogleI received a call from Jake from the Chingford branch, we spoke at length about the market and eventually convinced me to speak to his mortgage advisor Helen. After speaking to her I have a much clearer picture of my finances and know exactly what I can look at. Excellent service.
Samuel · 12 December 2022
Agent replied · 24 February 2024
Thank you for taking the time to leave a review. Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleI had great customer service from gizem since I have registered with Douglas Allen, she has allways Been very polite and very understanding. I use to think we can only view properties on Saturdays because it’s a open house but, Gizem has helped me to view several of properties on the weekdays as well which has been really helpful for me because I work on weekends.
Zel · 25 February 2020
Agent replied · 24 February 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleI had great customer service from gizem since I have registered with Douglas Allen, she has allways Been very polite and very understanding. I use to think we can only view properties on Saturdays because it’s a open house but, Gizem has helped me to view several of properties on the weekdays as well which has been really helpful for me because I work on weekends.
Zel · 2 December 2019
Agent replied
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleGreat service, after meeting with James he gave me the confidence to put my home in the market and take the first step, His Team were amazing and secured me a buyer within 3 weeks and then he managed to negotiate me a great deal on my new home. All in all I thoroughly recommend Douglas All for a stress free professional service.
Mrs P
Mrs · 29 July 2019
Agent replied
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleI have recently purchased a property from Douglas Allen Chingford and had great support from start to finish. The process was complicated, but I received a fantastic service, especially in the challenging current circumstances.
Even following completion, the staff have all been helpful and attentive to my queries.
Thank you so much for your help in my search for my first home!
Esther · 21 May 2020
Agent replied
Hello, Thank you for taking the time to leave a review. Many thanks,
Douglas Allen
★★★★★ 5/5
GoogleVery friendly staff, special thanks to James for profesional service! You all doing great !
Lily · 29 July 2019
Agent replied
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleBeen to Douglas Allen in Chingford Mount and I could say my experience was amazing. They were all absolute stars especially Helen and Jake. Thanking them for the help they provided.
Busra · 13 October 2022
★★★★★ 5/5
GoogleJake valued our house recently and seemed genuine and knowledgable. Have no doubt we’ll use him when we are ready to put our house on the market.
Clair · 30 March 2024
Agent replied · 26 August 2023
Hi Clair,
Thank you for leaving a review! It's great to hear how positive your valuation with Jake has been and we're delighted to hear that you have no doubts about using him in the future.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleAmazing service from this branch, in particular Helen. She helped me through the process thoroughly! Many thanks Helen, you’re a real asset to the team!
Besi · 13 April 2023
★★★★★ 1/5
GoogleNot professional not genuine
Do not even try to sell your property
Completely useless
No wonder they have been closed down. Avoid DA please
Be warned
Ricky · 30 March 2024
Agent replied · 24 February 2024
Dear Ricky,
Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience in more detail and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk.
Kind regards,
Douglas Allen.
★★★★★ 5/5
GoogleThank you very much to Jake for helping with my flat and being so attentive. Will be selling with you when the time comes.
Excellent service
Danielle · 30 March 2024
Agent replied · 30 September 2023
Hi Danielle,
Thank you for leaving a review! It's great to hear how our agent, Jake, has helped you with you flat and how attentive he has been throughout your process.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleGreat team, a big thanks to Helen for arranging our mortgage and Natasha, James and Jake for keeping us updated and closing the sale quickly.
Israr · 5 March 2023
★★★★★ 5/5
GoogleBig thanks to Joe Sambridge, communicated really well over the phone and was always pro-active when helping my family find a home. Top man!
C · 26 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.