Dimension Estates London reviews

★★★★★ 5/5

Google

We recently signed for a new flat with Dimension Estates. Rashid was very helpful and responsive throughout the whole process. Would be happy to deal with him/Dimension again in the future.

Tamyra · 9 January 2020

★★★★★ 4/5

Google

Dimension Estates, through Mohammed Haleem and Rokeah Parvin, were very easy to deal with. They have clarified all the steps through the letting process and kept to their word at all times. A bit more expensive than other agencies I have dealt with in the past but at least we had the feeling it was worth it. Mohammed also went the extra mile by arranging locks to be exchanged and a plumber to sort out a few kinks in the property. Good to see someone concerned about getting things done properly.

Filipe · 28 July 2019

★★★★★ 1/5

Google

Seemed to be going fine. Was looking for a property with them. Found one on their website I liked. I called up to ask for a viewing and I was told about the lack of lounge and garden, to which I said that was fine twice before asking why I needed to be asked if I was sure. I was told "It's just I don't want you going down there, deciding you don't like it, and wasting MY time." What an awful approach for a lettings agent! The idea of a house viewing is to have a final decision on whether you like the house, so to suggest I've wasted your time when I ask for a viewing is awful. I called a different agent of the same company, and requested a viewing again, and having dodged the same fight as the previous agent, I arranged a viewing, and was told I'd be texted the details shortly. It's now been 2 days and no text has arrived. I've just called them to cancel the viewing. Do yourself a favour and don't go with them if you can avoid it.

Q · 28 July 2019

★★★★★ 1/5

Google

I received a marketing flyer in my post sent by this agency. The thick plastic paper used for this, shocked me as this is probably being sent around all the area. In a world where waste should be fought, I think you should reconsider the way you send marketing messages! It’s outrageous

Giusy · 21 October 2023

★★★★★ 1/5

Google

Was working with them for two weeks on a Shadwell Apartment, sent them a holding deposit a day after we viewed the place, paid the deposit in full on time .We go to pick up the keys and find out they've rented the apartment out from underneath us, leave us with suitcases outside of this apartment. Disgusting behaviour from the company, left us in the dirt, I had furniture moving from north Wales the next day and now have no where to put it. Literally screwed us right out of the apartment after we signed agreements and paid a full £5000 into their accounts .

AJ · 13 March 2019

★★★★★ 5/5

Google

Diemnsion has helped me to get tenants withind 48 hours after it was on the market. Give Rashid credit for doing all the hard work he goes way beyond and above to make sure everyghing goes to plan. Excellent service and for sure will use them again.

Soleman · 21 January 2024

★★★★★ 5/5

Google

Amazing staff!! Great work ethic. Rokeah has been an absolute angel and found us a perfect home so quick! Thanks rokeah, jay and all the rest of the team.

Sarah · 8 February 2020

★★★★★ 5/5

Google

Dillon and Mohammad were very helpful. They stood on our side to negotiate with somewhat tricky landload. Very humane estate agency which is rare to find in the industry!

Curio · 16 January 2020

★★★★★ 5/5

Google

It was a pleasure dealing with Dimension Estates to find my flat. The team is very professional, efficient and careful. I highly recommend Jay Alom and his colleagues!

Simon · 27 January 2020

★★★★★ 4/5

Google

Jay was very helpful. He followed it up until the job got done. Highly appreciated.

Praveen · 14 August 2022

★★★★★ 1/5

Google

Crooks! Avoid at all costs, after paying a holding deposit we went to view the property and meet the landlord (one of us travelling 4 hours each way). Adam the estate agent advised us that they are "good mates" We was constantly reassured that "he has to remain impartial, but we will get the place", until we was told they have rejected our offer and we noticed that the property was listed on Gumtree at the same price an hour prior. We then counter offered slightly over asking price, they mentioned there was another offer (which did not exist) to drive the price up. The landlord told us to offer £250/pm over asking price "to be back in the game" despite the property being recently listed again at the original asking price.

George · 25 June 2017

★★★★★ 1/5

Google

I’ve just spoken with this guy on the phone, his attitude was extremely rude and he seemed not interested in helping at all. I’m very disappointed because they have good properties but I wouldn’t feel safe to sign a contract with such a lazy staff.

Serafino · 8 July 2019

★★★★★ 5/5

Google

Recently had experience renting a new room with Dimension Estate. The whole transaction was conducted with Rashid, certainly the best real estate agent with whom I have previously had negotiations. Very helpful and gifted with great problem solving. I hope to contact Dimension Estate again in the future, especially the professionalism of Rashid himself.

Sabrina · 10 June 2023

★★★★★ 1/5

Google

Seemed to be going fine. Was looking for a property with them. Found one on their website I liked. I called up to ask for a viewing and I was told about the lack of lounge and garden, to which I said that was fine twice before asking why I needed to be asked if I was sure. I was told "It's just I don't want you going down there, deciding you don't like it, and wasting MY time." What an awful approach for a lettings agent! The idea of a house viewing is to have a final decision on whether you like the house, so to suggest I've wasted your time when I ask for a viewing is awful. I called a different agent of the same company, and requested a viewing again, and having dodged the same fight as the previous agent, I arranged a viewing, and was told I'd be texted the details shortly. It's now been 2 days and no text has arrived. I've just called them to cancel the viewing. Do yourself a favour and don't go with them if you can avoid it.

Rob · 25 August 2016

★★★★★ 1/5

Google

Jokers! Worst service ever, I have no idea how they make money. They messed us about on more than one occasion, making appointments to view property then not showing up. We took time out of our work schedules, but received no explanation or apology. We foolishly went back to them to look at another property they had listed in their window, we were told it was no longer available. The very next day walking by the property they said was unavailable was a group of people viewing the property. To avoid assumption we asked the group why they were there, they let us know they were there to view the property through Dimension Estates. Myself and my business partner will never go back there again.

Fred · 26 June 2014

★★★★★ 5/5

Google

Thuy was very helpful today. Iv been very stressed finding a property she was so attentive. Great service thank you

Rose · 23 September 2021

★★★★★ 5/5

Google

I'm currently letting with these guys, and they've been great to work with. My main contact thus far has been Rokeah, and she's been fantastic; I feel really cared for.

Seb · 1 October 2024

★★★★★ 5/5

Google

I've very recently rented from Dimension and have had great service from Rashid and Dillon who have been efficient, sympathetic and responsive throughout the entire process. I got a viewing within 24 hours and was able to move within a week, during which time all the paperwork got sorted and they also had the place painted and safety-checked. Lettings agents don't often get a good press, or deserve one, but these guys are all right.

James · 13 October 2019

★★★★★ 5/5

Google

Extraordinary service and bespoke care. I’ve dealt with many house moves and even more estate agents and it’s a crooked world out there... but! I couldn’t be more surprised of how good of a service we’ve been provided. Helped throughout our move with the agent going the extra mile to make sure we’d be happy with everything regarding the flat. If you’re moving house, give them a call first, it’ll be worth it!

Raffaele · 24 June 2020

★★★★★ 5/5

Google

Very smooth service, Rashid was fantastic throughout the process - thank you very much!

Harry · 15 June 2022

★★★★★ 5/5

Google

Great agency to rent properties. Good communication, so far the most professional agency I found in London. Thanks Jay for your flexibility and presence during the process.

Mathilde · 25 June 2019

★★★★★ 5/5

Google

Rashid helped us move very quickly and efficiently into a great new home! Thank you!

Sophie · 13 April 2025

★★★★★ 5/5

Google

Dillon has always been very helpful whenever we encountered the regular problems around the house. Last problem we had (council fixed some pipes behind the walls in the bathroom and left an absolute mess), we were doing viewings and people were being scared of the bathroom, he helped us on a very short notice, brought in great professionals and problem was gone as promptly as it could've possibly be done. Thanks for everything!

Vlad · 28 July 2019

★★★★★ 5/5

Google

Just rented a flat in Hackney with Dimension Estates. Mohammad was friendly, really helpful and sorted everything out with ease. Would definitely recommended them!

Cal · 13 October 2019