Trusted Agent profile · London
★★★★★
294 reviews across 2 platforms
148 Lower Clapton Road, London, E5 0QJ
Dimension Estates's office in London, at 148 Lower Clapton Road, is rated 4.1 out of 5 across 294 reviews on two platforms, including 290 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My name is Mrs Malik and we rented the property by Rasheed, he is really good and helping Much appreciated Very good serviRead the review from sellers
Adam at Dimension Estates was a pleasure to work with, he knows the local community and area really well. If we needed to move again, or market our property we ...Read the review from buyers
Sarah, Jay & Mohammed were very helpful & professional as agents. They offered an introduction only service & we found their terms to be quite fair. They did ...Read the review from landlords
Dimension estate offers efficiency and great service when you are looking for a flat in East London. Last year we were stressed and frustrated about not finding ...Read the review from tenants
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleAbsolutely terrible. Simply unorganised and lazy. Dealing with them is a hassle, very unprofessional communication and they ignore emails from their tenants regularly, no matter how much you try. They suck.
Good Afternoon Troy We do not have yourself noted as a client, however if you would kindly contact me on 02085109290 I would be more than happy to discuss this matter and hopefully assist with your original query.
5/5
Googlegreat customer care they know what they are doing and talking about and very professional in their approach. would definitely recommend them to family and friends
Thank you Bilal
5/5
GoogleRashid, who was in work with uand works very quickly. The email when making an offer was very easy to understand and I was able to work easily.
5/5
GoogleMy experience with Dimension Estates has been flawless. Jay and Rashid helped me a lot through the whole process of me renting a flat and they were super responsive. Highly recommend using Dimension Estates to anyone renting, best ones I've dealt with so far.
1/5
GoogleAwful customer service
We are sorry to hear of your experience. We note you have recently been declined for a property, unfortunately we received in excess of 8 Offers on this particular property, and ultimately the landlord makes a choice as to who he chooses. Your feedback is important to us and we would be more than happy to look into your experience if you can kindly email us at contact@dimensionestates.co.uk
5/5
View AgentsAdam at Dimension Estates was great
Adam at Dimension Estates was a pleasure to work with, he knows the local community and area really well. If we needed to move again, or market our property we would not hesitate to use these guys. We had a much better experience with Dimension Estates than other agents we signed up with in the area when looking to buy.
1/5
GoogleWorst estate agent experience I have ever had. Unresponsive, agreed to things they knew they could not deliver on . Poor communication and took an excessively long time to complete basic tasks leaving us no time to dispute things we did not agree to. Do not recommend at all.
5/5
GoogleI've been renting my home from them for almost 2 years now and I can't complain at all with the way the work. Very good service, very responsive and professional, always helping you to solve any issues at home. I would definitely recommend their services. Thanks!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA competent, reliable, hardworking team willing to try innovative ideas to meet clients' needs in the changing letting and sales market. My business has benefited from their expertise for the last 14 years.
5/5
GoogleNo 1 estate Agent ! As a landlord I found them efficient ..they call back when you call .. they chase up when needed, they negotiate well at right price , good humoured, the guys are tolerant and patient and on the case no messin' and, follow through to complete. Would use these guys every time
5/5
GoogleI was served by Mr Jay Alom of Dimension Estates Hackney Branch who showed me and my family a house in the Barnet area, explained everything professionally and discussed all the information we may need as possible tenants. I believe he has all qualities needed for negotiating in property management.PositiveProfessionalism
1/5
GoogleThe worst estate agent experience of my life, shameful customer service, took them months to return my deposit because the estate agent couldn’t be bothered to click one button. Appalled. Avoid at all costs. Thank me later.
5/5
GoogleCustomer satisfaction led and extremely professional service. Bari achieved 2 offers on the first day of viewings and some great tenants. I will definitely use him again as he's a clear and honest negotiator.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a great experience with Dimension Estates. It was our first time renting in London and Sarah really made things simple and easy for us and held our hands the whole way through. The whole process was smooth and hassle free and we are thrilled with our apartment.
5/5
GoogleExcellent services provided by our agents Adam and Sarah. They were responsive and friendly to deal with throughout the entire process, and have stayed in touch to make sure everything continues to run smoothly for us in our home. Thanks for making what could have been a stressful process very manageable. Alice
5/5
GoogleWe called in on route to Lincoln hospital what a fantastic place and the singer was amazing
5/5
GoogleWe rented through Dimension Estates in Hackney from October 2016, and can highly recommend their services. Rokeah and Jay who we dealt with were professional and very timely, they helped us arrange the rental from abroad and were open to making all the adjustments we needed.
5/5
GoogleVery friendly and professional staff and Louise and Rashid are especially knowledgeable about all property issues
5/5
GoogleReally helpful and communicative! Jay especially made the whole process very clear
3/5
GoogleInitially gave 1* due to the lack of communication, and no information on move in for weeks. However, Rashid ensured that everything was dealt with rapidly in the last week before our move in date.
5/5
GoogleMohammad it's been so far one of the best letting agent I have ever had here in London. Even during this though times, he managed to make me feel I was in safe hands. Very professional. I definitely recommend.
5/5
GoogleWe had a lovely lady, Thuy, she was very helpful within dimension estates, she was very professional and responsive and made the whole process very easy.PositiveResponsiveness, Professionalism
5/5
GoogleVery great service from Rashid - would highly recommend Dimension Estates
5/5
GoogleBrilliant customer service from the agents at Dimension Estates, got us our dream rental, highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dimension Estates's London office has 294 reviews across two platforms: 290 on Google, 4 on View Agents.
Dimension Estates London is rated 4.1 out of 5 across all 294 reviews, and 4.1 out of 5 on Google from 290 reviews.
Dimension Estates London, 148 Lower Clapton Road, London, E5 0QJ.
