Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat and Professional Agency in Hammersmith
Loved dealing with the agents in the Hammersmith branch of Dexters- they were incredibly friendly, helpful and knowledgeable about the local market and provided me with transparent and efficient service. Highly recommended. Thank you!
Harley · 17 September 2021
Agent replied · 28 October 2023
Dear Anthony, Thank you for your review, and mentioning your experience with our Hammersmith office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI recently looked at buying a property…
I recently looked at buying a property and spoke to the Hampstead branch of Dexters to obtain some knowledge on the area. They were incredibly helpful and I look forward to using them again.
Kai · 15 September 2021
Agent replied · 28 October 2023
Dear Kai, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA big 'thank you' to George at Hendon…
A big 'thank you' to George at Hendon for all his help with the sale of our property.
Peter · 3 July 2023
Agent replied · 28 October 2023
Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotDonalina at Dexters Teddington
Donalina at Dexters responded quickly and helpfully to an urgent issue
Henry · 21 December 2023
Agent replied · 24 March 2024
Dear Henry, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCalled and spoke with Dan about my recent property search and he was very helpful and knowledgable, great experience overall
Ashni · 28 April 2023
Agent replied · 28 May 2023
Dear Ashni, Thank you for taking the time to leave a lovely review regarding Dan. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGood experience buying a flat, first with Louis then with AJ as our estate agent
Toby · 29 March 2025
★★★★★ 5/5
TrustpilotI recently bought a property listed…
I recently bought a property listed with Dexters Richmond. They were very professional and swift throughout the process. Perfect combination of a warm personal approach with efficient professionalism. Particularly true for Katrina Touzakova!
John · 8 October 2021
Agent replied · 28 October 2023
Dear John. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotTaking you to the wrong property hoping…
Taking you to the wrong property hoping for a sale when it is not even the property you wanted to see. The MD is crazy also, sending rude emails and forgetting to remove you off CC.
Dino · 27 February 2021
Agent replied · 28 October 2023
Dear Dino, I have tried to trace your name on our database but have been unable to find you. If you could give me some further details along with your full name and email address, I can then look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotMicheal keating from the Bloomsbury…
Micheal keating from the Bloomsbury office, was such a pleasure to work with made me feel very comfortable and was very professional I would and have recommended him to friends and family thanks again Micheal greatly appreciated.
Mr · 2 December 2020
Agent replied · 28 October 2023
Dear Mr Burrow, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa helpful in multiple situations
Jadasa helpful in multiple situations - prompt answer and always follows up
Francesco · 20 November 2023
Agent replied · 24 March 2024
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPoppy 🙌🏻👏🏻
Poppy stands out through her professionalism, diplomacy and promptness. Poppy has a quick and knowledgeable turnaround of any enquiry one may have.
George · 23 December 2024
★★★★★ 5/5
TrustpilotChristian at the Ealing office is very…
Christian at the Ealing office is very attentive and helpful. Much appreciated.
David · 19 November 2023
Agent replied · 28 October 2023
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive
Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.
Alison · 4 September 2023
Agent replied · 28 October 2023
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilotshame 1 star is lowest,they are awful
shame 1 star is lowest,they are awful, avoid renting from dexters, full of lie, moved into a property was not professionally cleaned, wrong energy information prior to moving in, many places in the property were broken.
Chaoqi · 18 February 2021
Agent replied · 28 October 2023
Dear Mr Wang, I am sorry to read your review and I will ask that the office, whom I understand are currently in contact with you, ensure that they come back to you as soon as possible to resolve any issues there may be. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleArif and Jamie Thanku so much your professional sincere polite nothing was to much excellent service Thanku I would never use another agent again
Alex · 29 November 2022
Agent replied · 28 May 2023
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service and very good fees
Excellent service and very good fees. Thanks
Jayne · 5 March 2024
Agent replied · 28 October 2023
Dear Jayne, Thank you for taking the time to leave a review regarding your experience with Joshua in our Surbiton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been fantastic in my hunt…
Dexters have been fantastic in my hunt for a flat. Alex from the Richmond office has been so helpful, organised and understanding of my needs. I recommend Dexters to everyone and will definitely use them again. Thanks.
Ciara · 12 November 2020
Agent replied · 28 October 2023
Dear Ciara, Thank you for your kind words regarding our Richmond office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotSamson - Mayfair
Samson took time to listen to my criteria/needs and was efficient in showing me all suitable properties. He was very helpful and professional, making the task of finding a rental a lot easier.
Issy · 17 September 2021
Agent replied · 28 October 2023
Dear Isadora, We are thrilled to hear that you are pleased with the service you have received from our Mayfair office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional service!
We wanted to say how impressed we were with Andy Harris from the South Kensington office. He really took the time to listen to our requirements, gave us great advice and filled us with confidence. Thank you!
Sara · 22 October 2020
Agent replied · 28 October 2023
Dear Sara, Thank you for taking the time to leave such great feedback regarding your experience with us. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotEffective Sales Progression
Excellent communication enabled a tricky job to get over the line
Tom · 1 December 2023
Agent replied · 24 March 2024
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Muswell Hill. 10/10 service
Dexters Muswell Hill sales team were very helpful. From first contact nothing was to much trouble. They even offered to drop me home as it was raining heavily that day!
Mr · 21 February 2022
Agent replied · 28 October 2023
Dear Mr. Khan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Judith · 6 November 2023
Agent replied · 24 March 2024
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, property managers are more than helpful and act very fast
Aga · 13 October 2023
Agent replied · 28 October 2023
Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSeamless experience. Highly efficient team. Accepted an offer on our property within 10 days.
Jon · 17 September 2023
Agent replied · 1 October 2023
Dear Jon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
