Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEffective Sales Progression
Excellent communication enabled a tricky job to get over the line
Tom · 1 December 2023
Agent replied · 24 March 2024
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI deaded trudging around properties all…
I deaded trudging around properties all day, but Hollie Jasmine at West Hampstead lettings but made it almost pleasurable and was extremely helpful this week, . Thank you so much.
George · 15 February 2022
Agent replied · 28 October 2023
Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Judith · 6 November 2023
Agent replied · 24 March 2024
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, property managers are more than helpful and act very fast
Aga · 13 October 2023
Agent replied · 28 October 2023
Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSeamless experience. Highly efficient team. Accepted an offer on our property within 10 days.
Jon · 17 September 2023
Agent replied · 1 October 2023
Dear Jon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSpoke on the phone and Daniel really helped me out with details and options on what to look for.
Gideon · 30 April 2023
Agent replied · 26 November 2023
Dear Gids, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI would not trust Dexters with…
I would not trust Dexters with anything.They are playing games behind your back and lie.Experience with Jack in Battersea office is so bad and shameless.Dont believe the good reviews they are not genuine.
Simon · 18 August 2021
Agent replied · 28 October 2023
Dear Simon, I am sorry to read your review in regards to your recent experience with our Battersea team. As we have been unable to locate your details, please can you contact me at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDan Harris found us a very nice property to rent in short time period. Very professional and helpful throughout.
Will · 28 April 2023
Agent replied · 28 May 2023
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSpoke on the phone and Daniel really helped me out with details and options on what to look for.
Gids · 28 April 2023
Agent replied · 28 May 2023
Dear Gids, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra
MyraThank you for always dealing with issues or updates in a caring way.
Elis · 9 October 2023
Agent replied · 28 October 2023
Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Tooting guys provided an excellent…
The Tooting guys provided an excellent service - Alice and Esta in particular made the sale process very efficient and informed. Very grateful for all their help!
Kay · 2 July 2022
Agent replied · 28 October 2023
Dear Kay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have an amazing experience with Ida…
I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!
Ailin · 16 May 2022
Agent replied · 28 October 2023
Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Dexters team were great
The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.
Joe · 28 October 2022
Agent replied · 28 October 2023
Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSuper helpful and great communication
Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!
Isabella · 14 July 2023
Agent replied · 28 October 2023
Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTo go agency
Very helpful people. Seems like they know what you need and work with suggestions around your expectations.
Akos · 13 June 2023
Agent replied · 28 October 2023
Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThis 5 star review goes to Arif, our agent from Christopher Charles, who was responsive and patient, and often went beyond the call of duty.
Tove · 31 August 2022
Agent replied · 28 May 2023
Dear Tove, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Ria Burton, Customer Relations Team
★★★★★ 5/5
TrustpilotBailey couldn’t have been more helpful…
Bailey couldn’t have been more helpful and responsive; thank you so much!
Matilda · 13 October 2023
Agent replied · 28 October 2023
Dear Matilda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent work by Hannah and Zain
Hannah and Zain oversaw the entire process, after much ups and downs, we finally found a great place, dexters handled both sale and purchase with professionalism. Hannah in particular was instrumental in the entire process.
Nav · 26 December 2020
Agent replied · 28 October 2023
Dear Nav, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 1/5
TrustpilotBunch of spammers
Dexters appear unable to manage their database effectively and continue to send unsolicited emails even after I asked them to remove me from their mailing list. Would not trust them with my property/rental.
Michael · 4 June 2021
Agent replied · 28 October 2023
Dear Michael, I am sorry to hear that you have been receiving contact from us which you have not wanted. If you could please email us at mydata@dexters.co.uk with your details, I will ensure that we remove your personal information. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotWould we use Dexters Chelsea again?
Would we use Dexters Chelsea again? Certainly.Percy Lendrum and Nicholas Marakis worked hard over a tricky time in 2020 to achieve a successful house sale for us. Particularly good at keeping in touch re progress.
Fergus · 21 December 2020
Agent replied · 28 October 2023
Dear Fergus, Thank you for your kind words regarding our Chelsea office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
TrustpilotThe worts agency so far
The worts agency so far, please don’t bother to say ,,we sorry to hear that let us help,,!!!
The · 20 April 2023
Agent replied · 28 October 2023
I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotTalullah at Dexters
Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.
Fiona · 2 August 2022
Agent replied · 28 October 2023
Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Was looking for a place around Mayfair and one of the agents, Sam Pfeiffer, was incredibly helpful and accommodating to every need. Found everything I was looking for.Great service, highly recommend.
Ed · 17 September 2021
Agent replied · 28 October 2023
Dear Ed, thank you for your 5* review. We are pleased to read that you had a brilliant experience with Sam and the team in our Mayfair office. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotZack and the West Hampstead team were…
Zack and the West Hampstead team were excellent, they helped me sell and find a property within weeks of being on the market! Highly recommend zack and the West Hampstead office.
Adam · 15 September 2021
Agent replied · 28 October 2023
Dear Adam. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.