Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters - Superb service
Charlotte and her team of property managers provide a superb and highly professional service to me - and to my tenant (which is important as well of course.) The team are diligent, hard-working and contactable as well as being really proactive and very quick to flag any maintenance or tenancy issues. I've been with Dexters for nearly 10 years now as a landlord and just wouldn't go anywhere else. I've got total confidence in the team to manage my flat and would 200 per cent recommend.
Stephen · 26 May 2026
Agent replied · 8 June 2026
Dear Stephen, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service and communication
During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks
Toby · 21 September 2026
★★★★★ 4/5
TrustpilotWe have worked with Dexters since 2019…
We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.
Anne · 19 September 2026
★★★★★ 5/5
TrustpilotProperty Management Team Member/Customer Service
Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.
Sham · 17 September 2026
★★★★★ 5/5
TrustpilotThere is one person in dexters
There is one person in dexters he’s name is Muhil. I didn’t know anything about London apartments and he helped me soooo muchhhh and because I was in Greece I couldn’t see the apartment and he was soo helpful we did so many FaceTimes together to find the right apartment for me. Also he was so genuine as a person especially when I came he wanted to help me with everything . I totally recommend this person !!!
Nefeli · 19 September 2026
★★★★★ 5/5
TrustpilotMoving out made it stress free
Moving out can be stressful, but the property management team at Dexters made it a breeze. Ella was fantastic to work with super professional, friendly, and kept us updated every step of the way regarding our deposit and refunds. A big thank you to Ella, Sara, and the whole team for looking after us so well throughout our tenancy. We really appreciate.
Virgel · 28 May 2026
Agent replied · 8 June 2026
Dear Virgel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotOutstanding Service from Nicola French
I have been working with Nicola French for the past two years, and throughout that time Nicola has consistently provided an exceptional level of service. She is highly responsive, proactive, and whenever an issue arises, Nicola is always there to ensure it is resolved promptly whilst keeping the client’s best interests at the forefront.
Jason · 3 June 2026
Agent replied · 8 June 2026
Dear Jason, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe had an inspection carried out by Petros
We had an inspection carried out by Petros Giorganios. Petros is always so friendly, professional and extremely friendly.He always conducts the inspection with a smile on his face and ensures that he delivers the best experience. We’re blessed to have him as a property manager. Thank you for all you do Petros.
Vasif · 3 June 2026
Agent replied · 8 June 2026
Dear Vasif, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleDespite a rather slow start, largely due to an inflated price recommendation, our overall experiences with this company were very positive. Communication was good, very important when we had difficulty in contacting the solicitor. Particular thanks to Harry and Saira for keeping us in the loop throughout and to a successful conclusion.
Sara · 8 April 2026
Agent replied · 15 April 2026
Dear Sara, Thank you for your kind comments regarding the Finsbury Park team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotI'd like to specifically commend Charlie Evans
I'd like to specifically commend Charlie Evans for his assistance is the tenancy management process. I had a difficult tenant situation and Charlie was very helpful, and even followed up after the tenancy to ensure that everything was compliant and resolved.
Kristie · 3 June 2026
Agent replied · 8 June 2026
Dear Kristie, Thank you for your kind comments regarding the XXX team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a True asset
Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.
Thomas · 27 May 2026
Agent replied · 8 June 2026
Dear Thomas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotRenting with Dexters since Nov 2025
Renting with Dexters since Nov 2025. Property inspection was booked on time and was respectful and efficient. Petros Giorganios was so friendly and professional. Responsive team and smooth process so far. Would recommend for renting and trusting.
Rid · 4 June 2026
Agent replied · 8 June 2026
Dear Rid, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotVery helpful team managing our flat in…
Very helpful team managing our flat in London, which is let out to tenants sourced from Dexters. Huseyin Tas has been very helpful to us during the tenancy period with inspections and communication around issues arising.
D · 3 June 2026
Agent replied · 8 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters have helped me during a recent…
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul · 21 September 2026
★★★★★ 5/5
TrustpilotI’ve been working with Sophie since…
I’ve been working with Sophie since Dexters have taken over the management on my rental property! Sophie has been fantastic, with quick turnarounds on requests and on going communication. I trust in Sophie’s work ethic and values. You will be in great hands when Sophie is involved!
Shaz · 23 September 2026
★★★★★ 5/5
TrustpilotMolly Tilley was a real star
Molly Tilley was a real star and helped so much with making the sale of my property run smooth with as little stress as possible . There are always a few bumps along the way but it was good knowing that Molly, back at base was holding it all together. Very pleased and defo recommend the agency to others. Thanks Molly
Keith · 8 June 2026
★★★★★ 5/5
GoogleWorking with Kenneth was an excellent experience. He was committed from the jump; took the time to understand what I was looking for and delivered. The entire process felt straightforward and well-managed thanks to him. Highly recommended!
Toju · 1 April 2026
Agent replied · 15 April 2026
Dear Toju, Thank you for your kind comments regarding Kenneth and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleThank you to Ben for all the help and advice. Really professional, smart, insightful. It’s so reassuring to know people like Ben are out there helping people find their next home. Thank you Dexter’s and thank you Ben!
KM · 15 March 2026
Agent replied · 15 April 2026
We really appreciate you taking the time to leave such lovely comments about Ben. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAlways a great experience with Dexters! Super helpful team, Kenneth was ready to help out at a moment’s notice and went above and beyond when we had an issue with our flat whilst on holiday ⭐️
Jake · 25 March 2026
Agent replied · 15 April 2026
Dear Jake, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat Work from Khadija!
As a first-year landlord spending half the year abroad, I was prepared for many blood pressure-spiking moments. But Khadija completely transformed my expectations. Her incredible responsiveness and reliability made being a landlord surprisingly effortless. Whenever unexpected situations arise, she handles them with remarkable professionalism. What truly sets her apart is how she maintains an excellent relationship with the tenant, ensuring smooth and clear communication at all times. Thanks to Khadija, what I feared would be a nerve-wracking experience has become stress-free. I can focus entirely on my own work without worrying about my property. What else could you ask for from a property manager?To Khadija and Dexter Tower Bridge team: My landlord experience has been enjoyable so far. Thank you for your service throughout the past year. You are absolute professionals.
Nanxi · 16 December 2024
Agent replied · 23 August 2024
Dear Nanxi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine · 28 November 2024
Agent replied · 23 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 3/5
TrustpilotLots of issues when moving in, helpful getting these sorted
I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.
Alexander · 25 May 2026
Agent replied · 8 June 2026
Dear Alexander, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
GoogleThroughout the process of finding a home, viewing and going through the formal steps to sign a tenancy agreement, Jamie Davies has been nothing but professional, supportive and endearing. In a tough market where me and my partner have been searching for a property for over 4 months, he has provided a personal approach in an otherwise stressful time for us both and made us feel calm and reassured throughout a difficult process. His knowledge of the complex market provided us with the expertise we needed to put in a highly competitive offer and navigate negotiations. His consistent communication kept us, and continues to keep us, in the loop at all times. His attentiveness did not go unnoticed and we recommend him to anyone looking for a proactive agent who will support you every step of the way.
Dardan · 1 November 2024
Agent replied · 8 November 2024
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Adnan · 28 October 2024
Agent replied · 23 December 2024
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
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