Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWonderful service from Natasha
Wonderful service from Natasha. Responsive and helpful through the whole process. Thank you!
Paul · 22 August 2023
Agent replied · 28 October 2023
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood, attentive service
Good, attentive service by Taylor, Donalina and Sonia.Would recommend.
Robs · 26 November 2023
Agent replied · 24 March 2024
Dear Robs, It’s great to hear that you have had a brilliant experience with our Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters, Tufnell Park. Hopeless.
Hopeless, you spend an hour with their top sales guy who then passes on nothing to a kid in his first suit who doesn't even know where the boiler is.
Mr · 16 October 2021
Agent replied · 28 October 2023
Dear Mr Steve. We are sorry to hear that your experience with us didn’t go as planned and would be keen to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
TrustpilotRique Cofie from Dexters (Isleworth)…
Rique Cofie from Dexters (Isleworth) has been dealing with the sale of our property. So far so good. He has been professional and efficient. He is helpful and always keeps us up to date.Omar
Consumer · 18 December 2020
Agent replied · 28 October 2023
Dear Sir/Madam, Thank you for taking the time in providing such lovely comments about Rique in our Isleworth office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotRasel helped me immensely
Rasel helped me immensely. Super professional and makes the whole renewal process a breeze.
Terry · 14 July 2023
Agent replied · 28 October 2023
Dear Terry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina from Dexters’ Teddington…
Donalina from Dexters’ Teddington office very proactive and helpful
Henry · 18 November 2023
Agent replied · 24 March 2024
Dear Henry, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKingston Dexters
Kingston DextersSonia at Kingston Dexters was so helpful and reassuring when it came to surrendering our tenancy. The whole team at Dexters have always been fab. Couldn't recommend more highly.
Kate · 21 September 2021
Agent replied · 28 October 2023
Dear Kate, thank you for your 5* review regarding Sonia in our Kingston office. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters West Kensington Office
I, for over eight years now, have had a wonderful experience with Dexters Lettings Department in West Kensington, the entire team yet most notably Mr. Dawid Swiatek. I have also had an extremely pleasurable experience with their Sales Department, namely Jean-Charles Allegri who listened to my needs and requirements and remembered them! Both parties have been ever so understanding as well as helpful, not simply trying to make a profit.
Marasi · 19 June 2019
★★★★★ 5/5
TrustpilotRasel Islam Was good at communicating…
Rasel Islam Was good at communicating the whole time when sorting a renewal contract
Consumer · 10 July 2023
Agent replied · 28 October 2023
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotprofessional approaches
Me members of staff are very Very helpful and professional.
Kin · 20 October 2023
Agent replied · 28 October 2023
Dear Kin Tse Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotconstant updates and feedback following…
constant updates and feedback following recent floodfrom Kiera
Vic · 4 December 2023
Agent replied · 24 March 2024
Dear Vic, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotDexters Hampton branch…
I’ve always had a great experience talking to the dexters team at the Hampton office especially to Tom and Charlie. Very helpful bunch in the rental team!
Heather · 24 February 2022
Agent replied · 28 October 2023
Dear Heather, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel Islam Is great
Rasel Islam Is great. Makes tenants feel valued and communicates everything well.Rhys & Maria
WONDERKID · 15 June 2023
Agent replied · 28 October 2023
Dear Rhys & Maria, Thank you for your 5 star review and kind comments regarding Rasel. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been dealing with Liz Aylward…
I have been dealing with Liz Aylward from the Wimbledon branch and have been very impressed with the service provided both before and after securing tenants for my property.
Andreas · 25 September 2021
Agent replied · 28 October 2023
Dear Andreas, thank you for taking the time to leave us a brilliant 5* review. We are thrilled to read that Liz in our Wimbledon office provided great service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHave rented through CC for some years and have had a consistently positive experience, thanks to their really great team
Sam · 29 November 2022
Agent replied · 28 May 2023
Dear Sam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMr. Rhys Davies - Dexters
I can strongly recommended Mr. Rhys Davies.He was very helpful and makes things as easier for me as it could be.I really appreciate it.Dr. Jaroslaw Matuszak
Jaroslaw · 10 March 2022
Agent replied · 28 October 2023
Dear Jaroslaw, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service and very helpful
The whole team at the Richmond branch have been fantastic, really helpful, quick to respond to any questions and very knowledge. I would highly recommend their services and will be using them again.
Olivia · 11 November 2020
Agent replied · 28 October 2023
Dear Olivia, Thank you for your great review regarding our Richmond office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotNatasha has always been helpful with my…
Natasha has always been helpful with my property letting
Donald · 20 October 2023
Agent replied · 28 October 2023
Dear Donald, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent commununication- great…
Excellent commununication- great understanding of the stress and importance of house sale and very good between sale and first viewings.
Silvi · 21 November 2022
Agent replied · 28 October 2023
Dear Silvi,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotSpam
I continue receiving letters from those guys almost every week. They send to everyone in my building.
Felipe · 5 March 2023
Agent replied · 28 October 2023
Dear Felipe, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLimehouse properties
Jilka showed us two properties in Limehouse and was very polite and professional in doing so. She helped us with deciding on the area and ultimately made a great impression on the day.
Zain · 19 October 2020
Agent replied · 28 October 2023
Dear Zain, Thank you for taking the time in providing such lovely comments about Jilka in our City office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Martina
Great service from Martina, she was extremely helpful!
Tisya · 9 November 2023
Agent replied · 24 March 2024
Dear Tisya, Thank you for taking the time to leave a wonderful 5* Google review. Martina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood experience with Dexters and Shayan
Good experience with Dexters and Shayan. Very efficient, focused, hard working and helpful!
AP · 26 June 2023
Agent replied · 28 October 2023
Dear AP, We really appreciate you having taken the time to post this review. I wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotGood customer care, but no result yet
The agents have been professional, knowledgeable and resilient. They have suceeded in ensuring viewings happen and have predicted the market well. I appreciated the professional pictures and have valued the weekly check-ins.
Toby · 17 December 2020
Agent replied · 28 October 2023
Dear Toby, We are really pleased to read your positive review regarding the service you have received. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.