Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters’ employees are a delight to work with
Our experience with Dexters, who manage an apartment for us, is nothing short of exemplary. They liaise with the tenants, sort out any problems which may arise, and basically we are very happy to leave things in their really capable hands. The people employed by Dexters are polite, conscientious and extremely efficient. They have never let us down and have consistently been beyond reproach. Excellent!
CM · 22 November 2019
★★★★★ 5/5
TrustpilotDexters, Goodge Street
I was shown a flat to rent by George Habergham from the Goodge Street Branch. He was very professional, friendly and helpful. I would be happy to rent with Dexters.
Arun · 25 October 2020
Agent replied · 28 October 2023
Dear Arun, I am delighted to read you have received a great five star service from George in our Fitzrovia office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters are very professional
Dexters are very professional. They are always easy to deal with. Their experienced friendly staff, are always easy to communicate with either by phone or email. I highly recommend them.
Mrs · 16 October 2020
Agent replied · 28 October 2023
Dear Mrs Lockwood, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Kentish Town and Camden
We had a good experience with Chloe, she had showed us around a couple of properties and she was very knowledgeable, nothing was too much trouble!
Heather · 27 August 2021
Agent replied · 28 October 2023
Dear Heather, thank you for mentioning your experience with Chloe in our Kentish Town office. We are delighted to read your review and wish you all of the best going forward. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional experience
Dexters (Shoreditch office) did an excellent job selling our home. We found them to be very professional, diligent, and insightful throughout the process and wouldn't hesitate to recommend them. They were night and day compared to a couple of other local agents we spoke to during the process.
Jim · 13 December 2022
★★★★★ 5/5
TrustpilotIt has been over 20 years I didn’t see…
It has been over 20 years I didn’t see a so amazing, professional and efficient estate agent. I wish all the best to you guys.
Joachim · 8 October 2021
Agent replied · 28 October 2023
Dear Joachim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotZahra in the West Hampstead office…
Zahra in the West Hampstead office provided with excellent service when we let our flat in the summer. She was professional and responsive and I would definitely recommend her
Ca · 9 December 2020
Agent replied · 28 October 2023
Dear Ca, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Zahra and our West Hampstead Office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat
Listened, understood and resolved !
Linda · 24 October 2023
Agent replied · 28 October 2023
Dear Linda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotClaire and the twickenham team are…
Claire and the twickenham team are a excellent. Always available, extremely knowledgeable and helpful throughout our recent house sale and purchase. I would highly recommend.
Robert · 20 September 2021
Agent replied · 28 October 2023
Dear Robert, thank you for your 5* review. We are pleased to see that you have had a positive experience with Claire and the team in our Twickenham office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThank you!
Really happy with my experience with the Dexters Twickenham team. They made the process of selling my home as pleasant as possible. Thank you all!
Paula · 20 September 2021
Agent replied · 28 October 2023
Dear Paula. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA great and speedy help shown and great…
A great and speedy help shown and great attitude towards helping me solve all housing maintenance and repair problems presented to her
Shirley · 10 March 2022
Agent replied · 28 October 2023
Dear Shirley, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly Recommend
Sam from the Mayfair office was so helpful and attentive across the whole letting process. Allowing me and my partner to move in with ease
Sam · 17 September 2021
Agent replied · 28 October 2023
Dear Sam, thank you for taking the time to leave a lovely review regarding Samson in our Mayfair office. We are pleased to read this and wish you all the best in your new home. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA JOY TO DEAL WITH
Sophie Ling of Dexters did an amazing job showing us a property. We found her helpful, professional, and so knowledgeable about the property and area.
Juliet · 16 September 2021
Agent replied · 28 October 2023
Dear Juliet, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotWe loved working with Arati Bhatta from…
We loved working with Arati Bhatta from Dexters West Hampstead London. Very professional. Quick to attend to queries and punctual on the dot ! Highly recommended!
A · 30 June 2021
Agent replied · 28 October 2023
It’s great to hear that you have had a brilliant experience with our West Hampstead office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. We wish you all the best. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI worked with a Ms Chandegra on my sale…
I worked with a Ms Chandegra on my sale in Kensington Court and she was second to none. Really a pleasure, wish her all the best. Will be recommending.Micheal
· 20 October 2020
Agent replied · 28 October 2023
Dear Sir/Madam, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotAlex from Kingston Office
Alex from the Kingston office was super friendly and kind which made the experience a whole lot nicer. Dealing with someone helpful and patient makes life a lot easier!
Umi · 20 October 2020
Agent replied · 28 October 2023
Dear Umi, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel Norman from lettings is a star
Daniel Norman from lettings is a star. Calm and collective and knows how to handle the stressful lettings process like a pro!!
Feather · 18 February 2022
Agent replied · 28 October 2023
Thank you for leaving a lovely 5 star review. The team really appreciated your feedback. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended …
Very helpful and made the whole experience easy.
John · 24 July 2023
Agent replied · 28 October 2023
Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Service and Highly…
Excellent Service and Highly reccommended and in future would like to build a good client relationship for future projects
Mohammad · 9 July 2022
Agent replied · 28 October 2023
Dear Mohammad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Kentish Town
Dexters have looked after us well over the years and having had bad experiences with other agents in the area very pleased with their service.
Trevor · 16 August 2021
Agent replied · 28 October 2023
Dear Trevor, thank you for your kind words regarding our Kentish Town office. We are pleased to read that you have received great service and hope to assist you again in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI've had a very professional all round…
I've had a very professional all round service Dexters since first registering my interest in a property.
Simon · 29 October 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from Donalina
Richard · 30 October 2023
Agent replied · 24 March 2024
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHarley at Twickenham branch
Harley at Twickenham branch has been incredibly helpful and very quick at responding to my emails. Highly recommended!
Iakab · 11 August 2022
Agent replied · 28 October 2023
Dear Iakab, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotHorrible
Horrible experience in terms of property management - they do not follow up with their contractors and it takes more than a month to get minor issues fixed
Customer · 9 December 2020
Agent replied · 28 October 2023
Dear Sir/Madam, I am sorry to read that your experience with our Property Management team was not as we would have expected. As I have been unable to find a record for your on our database, I would really appreciate it if you could contact me directly with further details. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
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