Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe staff was extremely kind and high…
The staff was extremely kind and high efficiency. Done the work straight away and very pleasing result. Fantastic communication and excellent service. Much appreciated for your help!
Yao · 3 December 2020
Agent replied · 28 October 2023
Dear Yao, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotRepair management
Quick, efficient service.
Robert · 24 October 2023
Agent replied · 28 October 2023
Dear Robert, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAn exceptional service provided by…
An exceptional service provided by Parys! He was professional and catered to our needs and therefore found exactly what we were looking for!
Revina · 24 September 2021
Agent replied · 28 October 2023
Dear Revina, It’s great to hear that you have had a brilliant experience with our Westbourne Grove office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service from Ashley at Dexters…
Amazing service from Ashley at Dexters Battersea who helped arrange the tenancy for our new house. Super responsive, helpful and professional. Highly recommend!
Alexander · 22 September 2021
Agent replied · 28 October 2023
Dear Alexander, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThe sales team in St John's Wood are…
The sales team in St John's Wood are very helpful and I would really recommend using them to buy and sell a property.
Yousef · 15 September 2021
Agent replied · 28 October 2023
Dear Yousef, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotCadi and Alex have been super…
Cadi and Alex have been super efficient, pro-active and helpful throughout the rental process. We look forward to working with them in the near future.Thank you team!
Daniel · 19 October 2020
Agent replied · 28 October 2023
Dear Daniel, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and efficient
Jaye, at Dexter’s Hampton, has been great - exceptional communication, efficient, and very effective in smoothing the way when there was a potential hiccup with our purchase.
J · 15 October 2020
Agent replied · 28 October 2023
Dear J Taylor, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDorian in lettings has been amazing…
Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!
Rob · 16 February 2022
Agent replied · 28 October 2023
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAA and ED
RC assisted us with purchasing our first home. He was very, pleasant, down to earth, understanding and professional. the whole experience couldn't have been any smoother
A · 18 December 2020
Agent replied · 28 October 2023
Dear Sir/Madam, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThey were very efficient everytime any issue came up and communication was always clear and quick. Nothing bad to say really. I would recommend them for any tenants wanting a reliable agent.
Astrid · 29 May 2018
Agent replied · 28 May 2023
Dear Astrid, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 2/5
TrustpilotNot great
Not great. Didn't make their charges clear to us and forgot to inform us about another council related charge until the last minute.
B · 4 August 2021
Agent replied · 28 October 2023
Dear Sir/Madam, I would very much appreciate it if you could contact me directly at customerrelations@dexters.co.uk with regard to your review. We would like to look into this with the office concerned in order to discuss further with the team. I look forward to hearing from you. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotVery great service from start to…
Very great service from start to finish! Michael from the Bloomsbury office was especially helpful. He got me a great price for my property, many thanks.
Clint · 1 December 2020
Agent replied · 28 October 2023
Dear Clint, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotMichael Keating at the Bloomsbury…
Michael Keating at the Bloomsbury office was superb! From initial phone call to successful completion of my apartment sale, the service was exemplary! Would highly recommend!
Mark · 1 December 2020
Agent replied · 28 October 2023
Dear Mark, Thank you for your great review regarding our Michael and our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotJordan and his Team
Jordan and his team were fantastic, the service from start to finish was brilliant
Nick · 4 July 2019
★★★★★ 5/5
TrustpilotAmazing Service
Lauren from the Richmond office has been very helpful and professional with my search. I would defiantly recommend Dexters.
Harry · 9 March 2022
Agent replied · 28 October 2023
Dear Harry, It’s great to hear that you have had a brilliant experience with our Richmond office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHannah in the Hammersmith office was…
Hannah in the Hammersmith office was the epitome of professional and helpful when answering all our additional queries prior to arranging viewings.
Aileen · 17 September 2021
Agent replied · 28 October 2023
Dear Aileen, thank you for your lovely words regarding Hannah in our Hammersmith office. We are pleased to read that you received brilliant service. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters - Maida Vale
Leorenta in lettings was one of the best lettings consultants I’ve ever worked with. I would definitely recommend Dexters in Maida Vale!
Vi · 15 September 2021
Agent replied · 28 October 2023
Dear Vi, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from competent and…
Excellent service from competent and knowledgeable agents.
KJ · 7 June 2023
Agent replied · 28 October 2023
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotvery professional
Great experience going through Dexters with Jessica Steer at the Kingston branch, professional and very helpful, will be recommending her to family and friends. Thank you
Talha · 23 October 2020
Agent replied · 28 October 2023
Dear Talha, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotRyan Walker and Charlotte Jordison…
Ryan Walker and Charlotte Jordison (Dexters Hampton) were both excellent and really helpful. Professional and proactive in their approach, they provided superb service. Thank you both!
Gareth · 22 October 2020
Agent replied · 28 October 2023
Dear Gareth, Thank you for your kind words regarding Ryan and Charlotte in our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's Kentish Town and Camden
Simon of Dexter's was very professional and responsive which made my experience all together very pleasurable. I would highly recommend using Dexter's.
Richard · 27 August 2021
Agent replied · 28 October 2023
Dear Richard, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience & very professional…
Great experience with Will Fowler in Dexters Chelsea Harbour… answered all my questions and was very professional. Highly recommend.
Charlotte · 15 February 2022
Agent replied · 28 October 2023
Dear Charlotte, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼
Poppy · 14 February 2022
Agent replied · 28 October 2023
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFelix and Jasmine have been helpful and…
Felix and Jasmine have been helpful and proactive in managing our purchase from the beginning! I would recommend working with both of them.
Raya · 24 May 2021
Agent replied · 28 October 2023
Dear Raya, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Felix and Jasmine. Kind Regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
