Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotVery happy usually with responsiveness…
Very happy usually with responsiveness and support provided to us. Follow up is also adequate.
Haitham · 18 November 2023
Agent replied · 24 March 2024
Dear Haitham, Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Kingston office
The Kingston office have done an excellent job for us. Can not recommend them highly enough. Very professional, courteous and efficient .
Mark · 15 May 2023
Agent replied · 28 October 2023
Dear Mark, Thank you for leaving a Google review for our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing experience
Amazing experience! Fergus at the putney branch was such a pleasure to deal with! Friendly and efficient with a great energy about him. Still searching for our new home so looking forward to him showing us some more properties.
Rick · 4 February 2021
Agent replied · 28 October 2023
Dear Rick, Thank you for taking the time in providing such lovely comments about Fergus in our Putney office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 1/5
TrustpilotDon't consider using Dexter's
Don't consider using Dexter's.Very unprofessional, lie, scam and make it up as they go along.Ginevra at Chiswick, lied and carried out unlawful practices, when I tried to complain they just ignored it and tried to sweep it under the carpet.
Maureen · 1 November 2020
Agent replied · 28 October 2023
Dear Maureen, I am sorry to read your comments and understand you are dealing with the Manager of the Chiswick office in relation to this. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team were great at solving an issue with my shower swiftly.
Tiago · 15 November 2023
Agent replied · 24 March 2024
Dear Tiago, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood experience in difficult times
Due to fluctuating market as a result of COVID 19 we did not realise the full initial valuation. However the team gave helpful advice , communicated regularly and behaved in a friendly , courteous and efficient manner.Overall a good experience.
Mr · 29 October 2020
Agent replied · 28 October 2023
Dear Mr Connolly, We are really pleased to read your positive review regarding the service you have received. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters letting team
Dexters letting team (Lucy and Sonia) were so supportive throughout with suggestions and sourcing trades to prep a flat for rent
Customer · 26 May 2023
Agent replied · 28 October 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFelix at Dexters was great to work with…
Felix at Dexters was great to work with and was professional in his handling of the sale of our property
MayaH · 20 June 2023
Agent replied · 28 October 2023
Dear Maya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Twickenham Branch
I would like to thank the Twickenham branch of Dexters for their help with buying my property. Claire in particular was outstanding, kept me informed of how things were going at all times.Would highly recommend
Mr · 20 September 2021
Agent replied · 28 October 2023
Dear Mr and Mrs Knight, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding
I was supported by Tyler Dennis and he went above and beyond to support us. I will return as they were outstanding. Couldn't have asked for better support. Thank you.
Claudia · 15 June 2022
Agent replied · 28 October 2023
Dear Claudia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team!
I really appreciate Megan and Verity's assistance especially when we had some unexpected setbacks.
Janice · 17 November 2023
Agent replied · 24 March 2024
Dear Janice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI had a great experience with Dexters…
I had a great experience with Dexters Chiswick and Jessica Carson in particular! Renting with two dogs in London can be tricky, but Jess found us a perfect flat! The process was easy and quick.
Laura · 16 September 2021
Agent replied · 28 October 2023
Dear Laura, thank you for your great review. We are thrilled to read that you had a great experience with our Chiswick team. We hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience
The St. John’s Wood office was incredibly helpful in assisting with buying my property. Extremely friendly, diligent & helpful. Came away very grateful I came across the St John’s Wood office. Couldn’t recommend them more!
Serag · 15 September 2021
Agent replied · 28 October 2023
Dear Serag, thank you for your 5* review. We are pleased to read that you have had a great experience with our St John's Wood office and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA good estate agent is good for everyone
A good estate agent is good for everyone. Dexters are. When standards are dropping, it is wonderful to find a company that cares
Mr · 8 March 2023
Agent replied · 28 October 2023
Dear Mr Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you for being professional
Suportive, kind and procedures attitude. Always here foe me. Nothing but happy with Donalina
Desislava · 13 November 2023
Agent replied · 24 March 2024
Dear Desislava, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKentish Town Office
Oliver and Joel at the Kentish Town office were brilliant all along the way - navigating the tricky landscape of post-lockdown viewings and always available to us. They guided us over various bumps in the road expertly and personably.
Sam · 21 October 2020
Agent replied · 28 October 2023
Dear Sam, Thank you so much for the fantastic feedback, the team at Kentish Town are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service during purchase of flat
Verity and Mia at Dexters were instrumental in getting the purchase of my flat completed seeing as the solicitors were taking their sweet little time. They called me regularly to give me updates and nudged the solicitors when needed.
Debbie · 19 October 2020
Agent replied · 28 October 2023
Dear Debbie, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotThis was a really quick and simple…
This was a really quick and simple process and experience with Tom from Dexter’s. He helped us secure a property in the quickest way possible, while keeping all the detail available to us. Overall, really friendly, quick and easy!
Ewan · 19 October 2020
Agent replied · 28 October 2023
Dear Ewan, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Staff & Outstanding Service
John Pires and his staff at the Shepherd’s Bush office of Dexters are outstanding. I have the best tenants and the service is of an excellent standard. The support I receive is outstanding and I can highly recommend Dexters!
Pamela · 18 October 2020
Agent replied · 28 October 2023
Dear Pamela, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
Trustpilot100% Recommend
We just sold a house through the Kentish Town and Camden Office and only have great words to say. Oliver in particular was extremely knowledgeable and patient. Without his help the sale would definitely have fallen through. 100% recommend.
Sacha · 14 October 2020
Agent replied · 28 October 2023
Dear Sacha, Thank you for taking the time to leave such a great review. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
TrustpilotNightmare
My nightmare and my daily struggle for almost a month. It's just impossible to deal with the agency. They keep delaying responses and adding new people to the conversation causing it to be extended to almost a month. I've spent so many hours and money with solicitors for something that is simple. I would give less than 1 star if I could. It's just extremely disappointing.
Giovani · 1 November 2021
★★★★★ 1/5
GoogleVery unpleasant experience.
B · 24 June 2024
Agent replied · 23 August 2024
I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's have let 2 flats for me for…
Dexter's have let 2 flats for me for over 5 years. They are really good.
Niall · 13 October 2023
Agent replied · 28 October 2023
Dear Niall, Thank you for leaving a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Rob Curtis in Lettings looks after my…
Rob Curtis in Lettings looks after my flat beautifully, very reliable and thorough. Highly recommend.
Simon · 13 October 2023
Agent replied · 28 October 2023
Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.