Trusted Agent profile · London
★★★★★
2,648 reviews across 2 platforms
87 Stroud Green Road, London, N4 3PX
Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,648 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHassle free rental
Our letting agent Eunice was great, made everything hassle free for our rental near Broadway market. I'd highly recommend her and Dexter's.
Dear Harry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe sold our house with George, and he was amazing! Super friendly, always there when we had questions, and really knew his stuff. He made the whole process way easier than we expected and kept us updated the whole time. If you’re selling, definitely ask for George! Thanks again!
Dear Jahman, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
3/5
TrustpilotI’m Luke warm about my experience with…
I’m Luke warm about my experience with Dexters. I was not impressed with the way they overvalued my property to entice me in. I had to keep on them to get through a cash sale that really should have been much more straight forward although the buyers solicitor was a nightmare. I didn’t really feel they represented my interests fully but they did get a sale in the end. Though it was well below asking price. At the end of the day I felt like just another seller on their conveyor belt
Dear Veronica, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHaving had poor experiences with other…
Having had poor experiences with other agents, I genuinely thought Dexters would be the same. Couldn’t have been further from the truth. I’ve used them as property managers for our portfolio for 3 months now and particular credit to Myra Mettam - she has been very attentive to both us and our tenants with no complaints or issues from either side. Long may it continue 👍🏼
Dear DJP, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and no complaints
During my time with Dexters I've received great service from them throughout my tenancy, through both issues and enquiries they have been incredibly helpful and had good communication throughout. I'd like to specifically point out Petros Giorganios who has been of great help over the past few months in sorting out a couple of issues and keeping us up to date throughout
Dear Phil, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotNick from Bloomsbury
Nick from Bloomsbury was really helpful, I’m a Chinese student and I’m new to renting but he helped me through it all very patiently
Dear Archie, We appreciate you taking the time to leave a great review regarding your experience with Nick, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLess than 1 star
I have never dealt with such arrogant and obnoxious letting office. On Saturday 1/10 my partner and I viewed a flat we would liked to rent with one of their agent (she was lovely and showed us around very politely).Right after that we called their office to get a form and put an offer through. Besides the usual questions, I’ve been asked what the offer was, then without even sending us the form or present it to the landlord they told us to come back after the weekend with a better offer and to think about it since on a weekend nothing was going to happen. Moreover they said that the long term solution we were offering was fine and in line with thr landlord requirements but just to check and offer more.3/10Having not heard back from them as they told, we called the office again to have this form sent and we were asked (with arrogance) if we could afford the property or if we had savings (so far we’ve never been asked for those things for a letting).After this, they turn around saying the long term solution we were looking for wasn’t matching the landlord requirements and that they also had an offer above the asking price (so all of the conversation was either to just making us feeling uncomfortable or just a waste of our time). During all this awkward conversation we were uncomfortable and felt treated as if we were the poorest people on earth for them when all they need to do was just send a form and in case a credit check instead of treating people like this.I wouldn’t definitely rent with them or recommend them.
Dear Francesco, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service from Dexters
Great service from Dexters, particularly Nick Marakis. We went through an extremely frustrating and protracted process lasting almost a year, but Nick remained dedicated throughout and made it a lot less stressful than it would've otherwise been. I'd highly recommend them!
Dear Dom. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
5/5
TrustpilotGreat
Lived in a property managed by Dexters for over two years. Within those two years had only a positive experience, fast replies, and any problems have been resolved promptly. Shout out to Rosie Horton for being a great property manager. Highly recommend.
Dear Martin, Thank you for your great review, I am thrilled to hear we achieved our objective of a five star service. Kind regards Evie Fisher Customer Relations Team
5/5
TrustpilotProfessional Knowledagble Local Estate Agent
I recently appointed Dexter in Kington Uppn Thames to rent out my house. They are very polite, professional and efficient. Especially Sonia, I would more than happy to anyone.
Dear Xinyi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience with Dexters
My experience with Dexters was great! Jude Hill was very helpful and friendly. He answered all my questions and was always available for a call or via text. It's been a pleasure working with Jude!
Dear Marina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJude was a great agent
Jude was a great agent! Visited the property when I was not able to. Always communicative and got back to me with When I moved in, everything was as he said it was! Would recommend!
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotPhantom Properties & Unethical Practices
I’m over the past 8 years or so I’ve never had a good experience with Dexters. They always try and push you to take properties that are substandard calling you days after you said you weren’t interested in said property. Another unethical practice which seems to be the norm for the offices I’ve deal with (Barnes , Twickenham, Kingston , Richmond ) is the love to advertise properties that don’t exist just to lure you in to register with them. My wife and I even have a running joke to say we’ve been ‘Dextered’ when we call and find out the property is not available after seeing the property listed within 24-48 hours. The usual excuse is they just accepted an offer last night/the landlord renewed with existing tenants / the landlord decided to sell etc. funny thing happened is these same properties will appear on Rightmove a week or two later to lure unsuspecting renters/ buyers. This has been going on for years so not a recent thing. Shame on you guys & girls although usually poor Conduct stems from the management and trickles down.
Dear John, I am disappointed to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina deserves the word
Donalina is the most attentive, supportive and caring property manager. Nothing is too much for her - she is always eager to help and responds so quickly.
Dear Caitlin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters, Twickenham...lettings
I have let my flat out through Dexters Twickenham for about 9 years now and I have found them generally to be very good. The current Senior Property Manager for lettings, Harley Baker, has been particularly fantastic. Always responding quickly to every mail, his communication is excellent and he has resolved problems quickly without any worry on my part. It can't be an easy job juggling loads of problems and dealing with so many landlords and tenants, but I have found him to be extremely reliable, dependable and professional.
Dear Lawrence, Thank you for your kind comments regarding the Property Management team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTommy Lane was exceptional through the…
Tommy Lane was exceptional through the whole process. He answered all my queries throughout the application, and made what could have been a stressful process enjoyable throughout. Would recommend him to anyone who is looking for somewhere to rent.
Dear Henry, thank you for taking the time to leave your kind words about Tommy. We are pleased that he delivered great service and we hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotRubbish
Rubbish, Modern theives, I haven't viewed any property, I haven't sign any forms, is it Lawful just to widraw £430 in one of my account and say its a payment for wasting your time? They sold my personal details to a company with bad reutations and bad reviews. Ask for proof and I will post my statement with dexters witdrawal of £415. Sebastian rubbish is typical.
Dear British among us, I am sorry to read your 1* review. Thank you for providing further information for us to locate your details. I understand the Area Director has been in contact with you. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotFix the hot water issue for one year and still the same
My shower releases hot water every 3 minutes and then cold water and I wait for the hot water comes back by luck. I moved in one year ago and the director of property management Georgina McConell sent at least 5 times to fix the boiler and the issue remains. I explained to her again and again it’s only shower has issues and other taps are totally fine. But she insisted she was right and yesterday she told me she will keep sending boiler engineer to fix it but the point is not the boiler! I already explicitly told her many times she just ignored and claimed she will send boiler engineer and charge me if no issue. So more than one year I haven’t had a full hot shower since I moved in. Of course the issue is still here, this is my second winter no full hot shower because I have 2 year lease! I already seek legal advice, property ombudsman and council to intervene. They will come inspect the issue and prove it is here. Very crazy
Dear Cheung, I am concerned to read your comments and I am sorry you have had to leave a 1 star review. I have forwarded your comments to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
2/5
TrustpilotEnd of tenancy nightmare
As a tenant, Dexters were largely fine as a management agency - issues were (mostly) sorted relatively quickly, although there were a couple of occasions where we reported an issue, someone came to have a look, said they needed to order a part, and no follow up ever came. Trying to get through to someone was often quite painful as you get bounced from department to department. The low rating comes from their behaviour after we gave notice to end the tenancy. The flat was advertised for about six weeks and we had constant requests for viewing over that period, often with less than an hour's notice. We asked repeatedly for more notice for viewings (and we were extremely flexible so this wasn't a case of us offering 30 mins' availability per week). They seemed to interpret this as 'give the same short notice but apologise for it being short notice'. When one of us said we couldn't accommodate a particular time, they'd try calling the other tenant. They turned up when we'd said we couldn't accommodate a viewing at such short notice. The concept of making block viewing bookings didn't seem to occur to them - when we suggested this via email it was ignored. They also turned up late on several occasions for agreed viewings and gave garbled excuses - if they'd have just given us a heads up that someone was running late it would have been fine, but they genuinely seemed to expect us to slot them in at their leisure. On several occasions after viewings the agent left every single light on in the flat (including for viewings in broad daylight) - no thought for our electricity bills.
Dear Ella, I am concerned to read your 2 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPositive Experience
I had a really positive experience with Dexters - Bill Dench, from the Chiswick branch, helped me find a place within days and went above and beyond to maintaining an excellent customer service. Thank you Bill.
Dear Carolina, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBilly from dexters in Acton was the…
Billy from dexters in Acton was absolutely the best to work with. He sorted out my flat, furniture and every other small detail while I was out of the country. I would definitely put all my trust in him!!
Dear Ece, thank you for your 5* review for Billy in Acton. We are delighted to read this review and wish you all the best going forward. Kind Regards Asma Chughtai Customer Relations Team
4/5
TrustpilotRenting out a flat for many years
I rented my flat in SE London, for many years, with Myra Mettam, being my contact at the estate agents. She was just right for the job. She always understood my needs and ensured that my tenants were well looked after and happy. She was always responsive to any problems that arose and would sort it out to everyone's satisfaction. I would definitely recommend her to others.
Dear Mrs L Breingan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThe house sale process was made easy…
The house sale process was made easy throughout, the advice was clear and communication at each stage was very good with regular updates on progress. We were kept updated as to who would be viewing the house and when. All the people I dealt with were helpful and personable. My only other comment is that different people were the contact point at different times which was a function of the holiday period which I understand but not ideal.
Dear Martin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotIndre was so helpful and patient
Indre was so helpful and patient. She gave a quick resolution and was kind in the process, thank you!
Dear Alesha, Thank you for taking the time to leave a lovely review regarding Alesha. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Finsbury Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.
