Dexters Finsbury Park reviews in London

★★★★★ 5/5

Trustpilot

Monika Piszczyk - Property Manager

Monika from Dexters Property Management team has been very helpful in chasing the building management company and get things that are under the responsibility of the building management company taken care of. She was also helpful in maintaining communications and update with the landlord and tenants and demonstrate great level of responsiveness to look after the issue with great level of ownership.

DavidEliran · 13 February 2024

★★★★★ 5/5

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Donalina has been very helpful

Donalina has been very helpful! Highly reccomend her she is Very kind and understanding. Thank you for your help!

Krzysztof · 21 October 2023

★★★★★ 5/5

Trustpilot

Troubles managed with patience

In my personal experience, I had some problems finding the person to share the apartment I wanted with, thus there have been various changes in the second tenant for the apartment, but all of them have been handled real-time and most importantly with patience and professionally by my agent Nadia that was managing the deal. Also all details of the property have been explained clearly and multiple times.

Benedetta · 26 September 2023

★★★★★ 5/5

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Mosh Shodunke from Dexters in Wapping…

Mosh Shodunke from Dexters in Wapping has been amazing in helping me find and buy a new place! Mosh is very friendly and has answered very quickly to any questions I had, even during these difficult times. I highlky recommend Mosh and Dexters!

Lam · 15 October 2020

★★★★★ 5/5

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Dexters Wimbledon Michael

Have to say out of all the estate agents I have dealt with recently Michael at Dexters in Wimbledon was extremely helpful and made me feel at ease with the process of buying my house. So so happy with his efforts and professionalism.

Hayley · 14 October 2020

★★★★★ 5/5

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Rasel Islam

Rasel is a very efficient and friendly property manager. He arranged our contract renewal and handled the negotiations with the landlord. 5 stars!

Lucero · 6 July 2023

★★★★★ 4/5

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5 stars to Dexters

5 stars to DextersMy first time with Dexters and so far everything has been such an amazing experience, all the process from the beginning to end has been very smooth and easy to follow without any complications, If you are about to start your renting journey I highly recommend you Dexters Clapham high street specially Michael Evans and Olivier Babylone thank you for your valuable help.Anderson

MY · 10 November 2023

★★★★★ 2/5

Trustpilot

Our move-in day was shambolic

Dexters Battersea told me two weeks before my move-in day that I could get the keys from 8am. After hearing nothing more, my fellow tenants followed up the night before at which point Dexters moved key collection to 1.30pm. Then, at 11am on move-in day itself, they delayed it to 4.30pm. By this point I had already started moving out of my previous house and had to return those keys, so had nowhere to go the whole day. I had to spend £20 on parking fees in the interim, which Dexters refused to refund. It ruined my family's plans too - they travelled four hours to help me move in the morning. The cause of the delay was Dexters not arranging for essential works to be done until 2am the night before, and Dexters not arranging a professional clean and inspection until the move-in day itself. Dexters did not accept responsibility and refused to refund the parking fees or provide compensation. A disappointing experience that caused much unnecessary stress. Ironic given they asked me to write a five-star review after we agreed the offer.

Ewan · 20 October 2024

★★★★★ 5/5

Trustpilot

Excellent service!

We ran into a weird problem with the sunroof at the property we are renting. Poppy, our property manager, followed up on this for us many times, most of the time without us asking for an update. She kept the communication very tight on this, giving us constant updates. As a renter who reported an issue, seeing the follow ups and the communication on the issue we raised is almost as important as getting the issue itself fixed. And we appreciate Poppy for all she did for us!

Y · 24 August 2022

★★★★★ 5/5

Trustpilot

Neil

Thought I had to leave a review here as I was so impressed with the service received. Dorian was extremely polite, professional and went above and beyond for any concerned I had. Would recommended to everyone.

Neil · 16 February 2022

★★★★★ 5/5

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Dexters, West Kensingon

I have always found Dexters to be very professional and in particular Verity Chick has always kept me up to date with the latest instructions and has shown professionalism and patience during my property search.Verity is a great asset to Dexters.

Regina · 25 March 2021

★★★★★ 5/5

Google

Thank you to Dan for the brilliant service and viewings at one of their properties. Would recommend!

Agata · 2 December 2023

★★★★★ 5/5

Trustpilot

Had a hard time looking a place lately…

Had a hard time looking a place lately but Nick from Bloomsbury was super helpful and answered any questions i had for rental.

Alisha · 30 June 2023

★★★★★ 5/5

Google

Jamie Davies was super helpful in the letting process, always quick to respond and helpful in helping us find a really great house.

James · 29 June 2023

★★★★★ 5/5

Trustpilot

Christopher was very helpful and…

Christopher was very helpful and patient , is nice to receive a good customer service like he does .

Dario · 12 October 2023

★★★★★ 5/5

Trustpilot

The Maintenance Team are professional, efficient and helpful (Tenant)

I have dealt with a few members of the Dexters property maintenance team (as a tenant) and they have been excellent. I have found them to be always prompt and professional. Most recently Chloe assisted me with the replacement of a toilet. She understood the problem and took ownership of it. Chloe resolved the issue promptly and I'm really grateful to her for going above and beyond to help. I would recommend their services.

Yasmin · 28 March 2023

★★★★★ 5/5

Trustpilot

Great property manager! 5 stars

During our 3.5yr tenancy in a house managed by Dexters Twickenham we had various property managers handling our queries, however our favourite agent, who always went above and beyond for us was Harley Baker. He was so professional and efficient. Always keeping us informed on the progress of our queries and nothing was ever a problem for him. His friendly mannerism was always welcoming and he really understood our point of view. Any tenant or landlord would be lucky to have him manage their property.

MARIA · 19 August 2022

★★★★★ 5/5

Trustpilot

The best estate Agent I have dealt with…

The best estate Agent I have dealt with so far. Genuinely nice people. Alexandra, very politely and welcoming lady. Emanuel, his name sounds like Emanuel, he showed me a property, very calm and nice young man who was immediately trying to get me to see another property because I complained the house I was viewing is too small. Finally John who I also spoke to at some point is such a lovely human being. Not sure what Dexter office these guys are based in, but I viewed property close to Kensington Olympia/ West Kensington area. You would be in good hands if you come across them !

MARI · 15 August 2022

★★★★★ 1/5

Trustpilot

My experience with Dexters has been a complete disaster

I’m not usually someone to go online to share my dissatisfaction of a company with the rest of the world, but this particular experience called for an exemption. My experience with Dexters as a letting agent has been nothing short of a disaster that would make for great comedy but not for a good recommendation, so I thought I’d warn people about how these guys operate. Firstly, I don’t know how their screening process for hiring letting agents works, but many of the people I’ve encountered are either blatantly rude or completely unqualified for the job, and seemingly often a combination of both. Besides the fact that they hang up on you before you’ve even said goodbye to them on the phone, this particular experience I had with them was beyond anything I’ve encountered anywhere in the rental market. And to be completely fair, landlords in the UK are not exactly regarded particularly highly when it comes to whether people trust them. So, what happened?I was called up due to a studio I had previously enquired about coming back onto the market. I go there on the day of the viewing, am in good time (10 mins before) and wait. And wait. 15 mins after our scheduled viewing I call Dexters. They put me on hold and nothing happens. I call again and then get called up, saying that the agent will be there in 5 mins. I wait a further 10 mins and he calls me, apologising blaming it on traffic congestion and saying he’ll be there in 5 mins. When he finally does arrive, we go up to the studio and he realises he’s got the wrong key. He knocks on the door, but the current resident is not in and nobody opens the door. He calls his manager and it appears neither of them really know what’s going on and there’s clearly been some fundamental miscommunication. At this point the neighbour from the opposite side of the building comes out, talking about how the landlord in her flat hasn’t sorted out a major leakage in their roof, that it has been outstanding for a while and they are getting evicted because of it. Great, was this going to affect my potential new home that I wasn’t even able to view despite having travelled an hour to get there and then waiting a further 30 mins for the agent? She goes on to say that she’s had a concussion recently and was just released from the hospital, and I make her aware that her bag is wide open and things can fall out if she’s not careful. Poor woman.The agent apologises, we leave the premises and he tells me his manager will call to arrange a new viewing. At this point I’m honestly not really sure that’s something I’m even interested in, and just as I'm certain things can't get any worse something else happens. Just as we say goodbye two women start shouting at the agent. Turns out he’s parked his Dexter’s car in the middle of the road. “Are you taking the p*** mate?”, they keep asking him. Obviously they were not very impressed with the work of Dexter’s either.So, to conclude, my experience with Dexter’s has been nothing short of a disaster. They are rude, they don’t show up on time, they forget the keys to get into their properties, they can’t get a hold of their tenants, they park wherever they want and they don’t call you back when they say they will. A complete, absolute joke. Stay away from these guys.

Jakob · 15 August 2022

★★★★★ 5/5

Trustpilot

Great estate agents

Ida has been extremely helpful in our flat searching process. She has been very kind, responsive and accommodating and definitely played a key role in helping us get our dream flat. Many thanks, Ida!

Amelie · 16 May 2022

★★★★★ 5/5

Trustpilot

Would throroughly recommend Dexters

We have just sold our flat through Dexters and have been incredibly pleased with the whole process. In particular the excellent service we got from Esta from the sales progression team. Nothing was too much trouble and she liaised regularly with me and the rest of the chain. She went above and beyond to finally get it over the line and if we had relied on the other agents in the chain then we would still be waiting! I would thoroughly recommend Dexters

Pippa · 9 August 2022

★★★★★ 5/5

Trustpilot

Just got successfully through a hard and long sales process

I have just sold a property with Dexters (Streatham office). Neda and Frances found me my lovely buyers with their professional and friendly stance and from then on I had most to do with Esta Robinson. She was tenacious ( some aspects of my sale needed quite a bit of re-negotiations on both sides), optimistic of a successful outcome ( proved to be correct) and at all times demonstrated a real 'can - do' attitude. This stance certainly rescued the sale at times. Esta communicated clearly and frequently with all 3 of us involved in the sale and kept us in the picture. She is a thorough professional who does not give up easily and works fairly with both sides. A pleasure to have encountered her.

Anne-Marie · 3 August 2022

★★★★★ 5/5

Trustpilot

Natasha at Dexters

I have worked with Natasha at Dexters for several years. She has been unfailingly responsive and helpful. Daniel

Daniel · 26 October 2023

★★★★★ 5/5

Google

Purchased through Christopher Charles. Very helpful and professional throughout the transaction. We hit a few snags but Arif was there to guide us through and negotiate on our behalf.

Dino · 29 November 2022