Trusted Agent profile · London
★★★★★
2,648 reviews across 2 platforms
87 Stroud Green Road, London, N4 3PX
Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,648 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotAlways excellent service from Ann…
Always excellent service from Ann Sinclair and the team at Dexters. A special mention also to Sara Katie and Donalina.
Dear Linda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFantastic Property Management Service
We are always happy with the property management service provided by Dexters as they are a professional and efficient team. And today we are extremely grateful to Donalina Gargrupe, their Property Manager. Our tenant has reported to them a boiler breakdown and a leak and Donalina has promptly responded to the complaint. She took the initiatives to contact different parties with a view to fixing the problem at the earliest, before reporting the case to us. And she is still following up the progress for us. She really gives us, and the tenant, a helping hand, especially in this cold weather. As the landord, we want to say: Donalina, your professionalism has given us a full peace of mind! Very much appreciated!Connie Tam
Dear Connir, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMany thanks to Kingston office
Recently my husband and I agreed to rend a property in Kingston area. With the help of Jessica Steer, we were able to find our perfect home. Jessica was always very responsive and willing to accommodate all our requests regarding the property. Great experience 👍
Dear Almarina, Thank you for taking the time to leave such great feedback regarding your experience with Jess in our Kingston. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotMario Correia
Mario Correia, Dexters, St Margaret’s, during our recent, urgent need for assistance, responded immediately and organised a builder to come out and view the issue. We felt secure that he had the matter in hand and he explained the process and we have confidence that it is being sorted out.He is not only diligent but also personable (on a recent landlord regular inspection) professional and still approachable.
Dear Vicky, Thank you for taking the time to leave a lovely review regarding Mario. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have had a Full Service Agreement for 3 years
I have had a Full Service Agreement with Dexters for 3 years. Have always found that the team led by Natasha have been timely and informative in their responses, issued statements on time, have handled any issues arising with the Tenants smoothly, have communicated any necessary maintenance issues clearly and then arranged for their action quickly and at a fair cost. No problem in recommending them to prospective Landlords.
Dear Ian, Thank you for taking the time to leave a lovely review regarding Natasha and the team. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWe’ve been with Dexter for the past few…
We’ve been with Dexter for the past few years, we always been happy with everything, all member of staff is helpful, recently we had a visit with Nabil very professional and polite person, also he help us very quick to find someone to fix our maintenance, , many thanks again
Dear Urszula, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotAfter dealing with a number of other…
After dealing with a number of other estate agents, dexters definitely stands out from the rest. In particular, my property manager, Nasra Said, has gone above and beyond the expectations to assist in solving the numerous problems that arise on a day to day basis, and performing timely updates when needed.If anyone is looking for a new estate agent / property manager, I would definitely recommend Dexters!
Dear Brandon, Thank you for taking the time to leave a wonderful 5* review. Nasra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe had a great experience renting a flat through Christopher Charles. Jamie Davies was friendly and responsive. He provided regular updates and answered all of our questions. Would definitely recommend!
Dear Bradford, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAwesome service from Dexters Maida Vale
Awesome service from Dexters, property was under offer within 5 days of valuation. Lorraine was great cant recommend her enough and thanks to Josh also for convincing me to put the property up for sale.
Dear Rui, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI wanted to express my satisfaction…
I wanted to express my satisfaction with the service provided by Marco Correa. He recently came to my home to repair xxxx and I must say, his professionalism was truly commendable. Not only did he complete the task to a high standard, but he also exhibited exceptional kindness and politeness throughout the service.Thank you once again for sending Marco to assist me.
Dear Ana, Thank you for taking the time to leave a lovely review regarding Marco. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotBaily is an asset to Detxers
Baily is an asset to Detxers, she has always been 10/10 with the management of the flat we rented through them.
Dear Dennis, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJenade was wonderfuf!
Jenade was wonderful! We really wanted a place and she gave us great guidance. She is always available and provides great explanations at all times.
Dear Yoni, Thank you for taking the time to leave a wonderful 5 star Google review. Jenade will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGrace Sloane was excellent
Grace Sloane was excellent. She negotiated well on my behalf and gave me good advice on how to progress. I'm very happy with the service
Thank you for taking the time to leave a lovely review regarding Grace. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilot2nd day without boiler at 15 degrees…
2nd day without boiler at 15 degrees thanks to the Dexter Wimbledon bad management and bad maitenance team. It is the second time in 6 weeks. First one we had a gas leak from Monday to Wednesday and they doesn’t care. And when Gas company verified and swich off gas at house, it took more than 1 day to come and restart again. No gas, no heater no warm water. When we contact Dexter agent manager their anwer was: i talked with the landlord and you are more than welcome to live the house if you don’t like it (in writing by email)
Dear Daniel, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotindispensable
All the staff were most professional. Harry and Verity were indispensable guiding me (well, both sides) through the purchasing process and I never felt like a trouble to them. They made every effort to be helpful and I felt that I was listened to.
Dear Mark, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
1/5
TrustpilotReally really bad agency
Really really bad agency, worst service ever encountered, especially the hyde park branch.it is always hard to contact them to get things fixed, or get any in-time reply. When we wanted to renew our contract they always pushed back either later or to someone else and then in the end we couldn't make it;Worst part is that they even ignored our deposit refund request (which should be naturally reasonably refunded), even though we check-out several days in advance + hired professional cleaning service they recommended. Again they pushed back to someone else or to the landlord, or to sometime later, anyway after one month we still haven't got our deposit refund back and there's no one taking care of this, they only care about their next tenant, once the deal is made they are just like "vanished", no service at all, completely mess, wouldn't recommend at all !
Dear Ashley, It is disappointing to read that you have not received a five star service from our Hyde Park office. Thank you for bringing this to our attention and I have asked the Director of the office to make contact with you regarding this issue. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotPetros from Dexters is the best
Petros from Dexters is the best. He's very helpful with anything I come to him. Always on the phone and ready to help. Never had bad experience with him. He's very nice and is trying to explain to me to the last detail, what is going on and what is going to happen. I can only recommend his services.
Dear Barbara, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
5/5
GoogleLouie and team were helpful and professional.
Dear Lindsey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotRenewal of tenancy.
Donalina Gargrupe has been dealing with the renewal of my tenancy. She has been professional, efficient and friendly and the process has been stress free which is always important!
Dear Sharon, Thank you for leaving a Google review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina is great to work with :)
Despite some issues in other departments, Donalina has been fab at her job and is very attentive, polite and helpful. She is doing a great job and always delivers.
Dear Sara, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMaddie Waterman very helpful
Maddie Waterman has worked hard to find us suitable properties in Kingston. She knows exactly what works for us and always tries to help. Thank you Maddie. We look forward to working with you on many more deals to come.
Dear Dan, Thank you for your review, and mentioning your experience with Maddie in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
5/5
TrustpilotMassive thanks to Jim at Dexters…
Massive thanks to Jim at Dexters Highgate for working so hard to chase my referees up and ensuring I moved in the date I wanted. Jim have been fantastic and so helpful. I recommend Dexters to everyone and will definitely use them again. Thanks.
Dear Saidat, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team
1/5
TrustpilotSharks
We have been renting properties managed by CJ Delamere who then turned into Dexters for nearly 8 years. We were never late with our rent and rarely made any demands on the landlords. However, the last time we moved out - they are trying to extract from us over £500 for cleaning a small unfurnished 3 bedroom house and £200+ for tidying the garden. A total of £700 for a small house with just some cleaning? It is now 2 months later - and they still have not repaid our deposit which was nearly £2K. All the house needed was a deep clean for the new tenants. So, make sure you protect your deposit - if not you will enter into a prolonged dispute and make sure to take photographs at the outset of all the damage to the property when you move in.
Dear RK, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further you. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotProperty Management
Natalie from the Lewisham Branch has been so helpful and patient, helping me navigate the landlord property licensing process.
Dear Sophia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Finsbury Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.
