Trusted Agent profile · London
★★★★★
2,648 reviews across 2 platforms
87 Stroud Green Road, London, N4 3PX
Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,648 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotKelly and her team are great!
Kelly and the team at Dexters have always been so helpful and brilliant. Very responsive and positive. We have been very impressed. Thanks!
Dear Consumer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotZendeca Sinclair- Battersea branch.
Zendeca was super helpful in our transition and move from Australia. She was thorough, professional and reliable. I would highly recommend her services!
Dear Jordan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotfully managed carefree letting with Dexters Kingston office
We have been letting our property on a fully managed basis through Dexters Kingston Office. Sonia De Abreu and her term have helped us managing our property for almost two decades by now, and when they say its fully managed, they mean it. It is basically carefree for us, and they tidy up all the loose ends associagted in dealing with tenants requests. Differents sections of Dexters work seamlessly, valuable advice and solutions seems just a phone call away for us.
Dear Mike, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlistair Maclean…
The assistance from Alistair Maclean made this transaction much smoother and job as Conveyancer much easier to satisfy my clients expectations. I look forward to working with Dexters again in the future.
Dear Malaika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We look forward to working with yourself again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service!
I have been extremely impressed with the service I have received from Dexters Teddington during my recent rental search. Sebastian has been my main contact and has been very responsive, helpful, friendly and patient with my many questions! Thank you
Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLondon Bridge Branch Caused Two Aborted Sales
We appointed the London Bridge Branch to market two of our properties for us.A guy called Magnus managed to find prospective buyers and immediately against my explicit instructions not only stopped marketing the properties but completely took them off the market.One prospective buyer changed their mind and the other knowing that the place has been taken off the market dropped the agreed price by £6k.I told them and Dexters to take a hike.The directors at Dexters shamelessly made up excuses and Magnus became a manager!!DO NOT TRUST THIS FIRM.I have been in the property business for over 25 years and have never seen such outrageous misconduct.PS. The comment below is an attempt to neutralise my experience and comments made here.I made a subject access request and it was proven that our properties should not have been taken off the market.The directors blamed it on a "glitch in the system"!!
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks to Donalina and Josh
Thanks to Donalina and Josh from Property Management, our issues were quickly resolved!
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe were in safe hands with AJ and the team Detxers. AJ was a great salesman and was also very attentive to both us and the buyers' needs, making sure all parties had what they need along the journey from first viewings to final sale. Thank you, AJ and team!
Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
TrustpilotJessica-Joy Beau-Wright was very…
Jessica-Joy Beau-Wright was very helpful. She put the wheels in motion very swiftly to start getting things done with our property!
Dear Kate, Thank you for taking the time to leave a wonderful 5* Google review. Jessica-Joy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJamie has been great in helping us find a real dream flat, really communicative and taking time at weekends to keep us updated on offers which has been much appreciated.
Dear Dan, Thank you for your kind comments regarding Jamie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotnot competent, lack law knowledge
I would definitely not recommend Dexters, as their service is terrible and far from respecting the law. The employees seem to lack expertise and knowledge.We have rented out an apartment in Ada Place near Broadway Market. It happened several times when the flat was about to sell, that the agents illegally came to the flat with potential buyers without notifying us in advance, or telling us only a few hours in advance. Once, I have been working from home and the agent came to the flat without 24-hour notice and tried to kick me out of the flat for the time of the viewing. I did not call the police as I couldn't bother because I was busy. Not only did he proceed to the viewing when I was working from home, without our permission, but he shouted at me, and disturbed my normal life and work. Moreover, the place wasn’t maintained by them, as required by law during our tenancy when things were broken or in bad condition like moulds, rusty handles or paint coming out of the wall. Now, when together with my flatmates we moved out from that flat on 19 Dec, as we found a much better place, we still didn't get any deposit back for more than month after moving out. Also, Dexters agent, Fahima Miah doesn't want to provide us with any information about the deposit scheme, which is also illegal.Dealing with Dexters is just such a pain, and if you don't want to be involved in any legal cases, I would recommend you stay far away from them.
Dear Joanna, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Tea
5/5
TrustpilotGeorge Bromage was very helpful
A huge thanks to George Bromage in the Management Team for all of his efforts! He is always responsive and helpful.
Dear AR, Thank you for taking the time to leave a wonderful 5 star review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina from Dexters Teddington
My experience of work with Donalina is very positive. She is very responsible and professional, answered my emails very prompt.
Dear Igor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional and tenacious
Most people think that estate agents take photos of their houses, show a few people round and then sit there and wait for the money to roll in. As an agent of 20 years' experience I can assure you that is not the case. Getting the buyer is the easy part. The hard part is holding a chain together and working with everyone else to get to an exchange. I was recently in a chain with Alistair and, had it not been for his tireless prodding, nudging and cajoling, the sale would not have happened. In estate agency we play the long game so if you want a professional agent use Dexters.
Dear Nicole, Thank you for taking the time to leave a wonderful 5 star Google review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the Property Management Team in Dexters Teddington. Thanks to Donalina and Bethany for all their help.
Dear Macca2509, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSolid
Always get a prompt response, with good understanding and sound advice.
5/5
GoogleWe bought our new property through Dexters. And although the process was not straightforward, we rated their services throughout. … More
Dear Oliver, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotBest agency and consultant
We have just found our new apartment via Dexters Tower Bridge! I would like to recognize Konrad Holewa who has managed the process and made the experience of renting a new flat very easy. He was arranged an extra viewing for us when we requested it, he has provided us clear guidance on what is needed and he has always replied to our requests and questions swiftly. I highly recomment Konrad and Dexters Tower Bridge!
Dear Iulia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLacks understanding
Avoid, tried to force us to put in an offer after only a few hours without viewing property. Stated landlord needed our offer in despite only one other offer being put forward and viewing booked for next morning! Attempted to force us into 36 month contract 'to be picked' for a rental property. Even in the current London rental market craze, it's uncalled for and gross.The company lacks professionalism and understanding. Didn't feel 'adequate' as mature students requiring a HMO. Will not be using again.
Dear Emily, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWonderful service!
Myra and team have managed my rental property for years now and always provided a professional and timely service. Recommended to all.
Dear Shane, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSuccessful tenancy renewal
A big thank you to Anthony Grundy for his good advice and for taking the time to carefully negotiate a rent increase with a longstanding tenant.
Dear Alison, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotStranger walked into my room while i was sleeping
1. Dexters gave keys to ‘maintenance worker’ to check our bathroom without letting us know so I was sleeping naked when he walked into my room.2. Landlord attempted to charge us £500 damge cost for a small 2 bed flat 2 months after we moved out, some dents they showed us were already there when we moved in, clearly indicated in our check-in report.3. They claimed meters are professionally managed by Dexters but when the energy supplier charged us after repairing the electricity meter, Dexters refused the responsibility to pay us back. After my own investigation with the energy supplier, I found out that the landlord used a ‘substitute meter’ instead of a legitimate meter. We tenants clearly are not responsible for paying the replacement of a knock-off. We have moved out for more than 3 months and this issue is still not resolved yet.4. It has been more than 3 months since we moved out and still haven’t received our deposit back.(Once they phoned us early in the morning which woke us up, just to ask whether we have set up an account with Thames Water -6 months after we moved in)
Dear Sara, I am concerned to see your 1 star review. Please can you contact myself asmachughtai@customerrelationsteam.co.uk and I can look into this further for you. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBattersea Branch - Vicky
Vicky at Dexters Battersea has been very helpful in setting up our tenancy, and answering our queries on the property
Dear Tom, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks to Jess Steer at Dexter's, Kingston
I'd like to thank Jess Steer at Dexter's in Kingston for her help with our recent search for a new rental property. Jess hand-selected a place that met our requirements and arranged a viewing for us before the property was widely advertised. We move next week.
Dear Beth, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Good luck with your move next week. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Finsbury Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.
