Dexters Finsbury Park reviews in London

★★★★★ 5/5

Trustpilot

I previously dealt with Dexter's when…

I previously dealt with Dexter's when buying a property in Kingston and found the service first class from begining to end, I'm now using the Chiswick office to let a property and once again the service I've received through Jess is excellent.

Daniel · 14 February 2022

★★★★★ 5/5

Trustpilot

Chante clearly outlined expectations

Chante clearly outlined expectations, project timelines, and the scope of work. She was responsive to any questions I had, which made the entire process run smoothly. Her ability to manage tenant needs and property maintenance efficiently was evident, and she was always available to address any concerns promptly. Jackie, Bonhams Electrical

Christian · 3 December 2024

★★★★★ 5/5

Trustpilot

Property inspections

Kelly has been very helpful in visiting the property to check how we’re getting on and to see if any issues needed addressing.

Cal · 30 November 2023

★★★★★ 5/5

Google

Dexters Finsbury Park provided us a great service when we were looking and found our new place. In particular, Jamie Davies was really helpful and great to communicate with throughout the process!

Lexi · 29 March 2023

★★★★★ 5/5

Google

Dan supported me with letting my property in 2023, finding the perfect tenants. Dan and the team were very efficient, professional, friendly and communicative throughout and would highly recommend the service offered.

Chris · 29 March 2023

★★★★★ 5/5

Trustpilot

Paige was really helpful from the…

Paige was really helpful from the moment she showed us the property to the moment she handed us the keys. Really kind and always willing to help out. Nina was also really great at keeping us updated on the purchase and helping the chain move along. Thanks all!

Philippa · 17 December 2020

★★★★★ 5/5

Trustpilot

I have a rental property managed by…

I have a rental property managed by Dexters. I have had a number of issues with a previous tenant and damage to property. I have been particularly grateful for the help of Graziana who throughout a difficult situation was always the one who was incredibly responsive and efficient in managing any problems. I know that if issues arise she is the one that will go out of her way to get it sorted.

Arvind · 11 October 2023

★★★★★ 5/5

Trustpilot

Ria has been absolutely brilliant

Ria has been absolutely brilliant in looking after my rental property. She has been so incredibly efficient and responsive and always gets back to me with any queries I have. I would not hesitate to recommend Dexters.

Karen · 1 November 2024

★★★★★ 5/5

Trustpilot

Amazing!!

My experience with Dexters Islington was absolutely amazing! I dealt with Jude Hill who was honest, informative and dealt with all my queries like a pro. Felt as this was my first time renting that I was in good hands.

ALB · 16 May 2022

★★★★★ 5/5

Trustpilot

We had a great experience with Sarah…

We had a great experience with Sarah Rodrigues, Senior Property Manager at Dexters.

Himanil · 23 September 2026

★★★★★ 1/5

Trustpilot

Would give ZERO starts if I could

Would give ZERO starts if I could. AVOID.Dexters requested that work be done on my front door - it was proactively brought about by Dexters - and I said sure. Dexters hired a contractor to come work on the door and that contractor left a hole in my wall. I was in touch with Dexters for ~6 months on and off about the hole as I was not willing to accept responsibility given that the damage was not caused by me. Dexters dragged their feet for months on the issue (essentially waiting until my lease was up) and ultimately ended up taking money out of my deposit for damage that I didn't do (and also damage that was caused by work THEY requested). They were also pretty laissez faire about the whole issue, which really frustrated me. Made it seem like it wasn't a big deal for me to pay for something I didn't do. (If it wasn't a big deal, then why couldn't THEY pay for it?)Overall, really REALLY terrible customer service. Very disappointed. Will not be working with Dexters again.

Jess · 22 March 2023

★★★★★ 5/5

Trustpilot

Happy with Dexters looking after our properties

Dexters has represented us in letting 2 properties for years, during which time they as a company have proved to be very professional and efficient. Very happy with the service provided.Over the years, we have had various individual Dexters’ staff assisting us, all of whom have been very good and helpful. Jess, the lady currently dealing with our various letting and day to day needs, is a most courteous, enthusiastic and effective person and we have nothing but praise for her.

CM · 22 March 2023

★★★★★ 5/5

Trustpilot

Sebastian, Teddington Lettings Office

Sebastian was amazing! Very professional and friendly. All of my questions were answered, and all of my thoughts were heard. With the perfect amount of follow-up calls, Sebastian made sure till the very end that I wasn't left without a place. 10/10 would recommend!

Ingrid · 4 October 2021

★★★★★ 1/5

Trustpilot

£4500 unnecessary fee - avoid at all costs.

Have rented for years with half a douzen rental companies and have never had an experience even 10% as bad as with Dexters. After my husband lost his job and I became pregnant we let dexters know we’d need to move out as we couldn’t afford the rent. We offered to pay any fees to find a new tenant and to cover rent until a new tenant moved in to ensure no rent loss. Long story short while a new tenant was found after just two hours of advertising and they were paying more rent, Dexters forced us to pay a £4500 fee so that they could receive double management fees, based on a clause in their contact with our landlord that we didn’t have visibility of. On top of that lots of examples of them going outside of contract / getting every possible £ from us. When consulting a lawyer on the issue he said he consistently sees Dexters behaving appallingly. I’d really recommend everyone avoids them at all costs.

Cordelia · 21 March 2023

★★★★★ 2/5

Trustpilot

They refuse to do emergency repairs

My fuse box broke, as a result I had no electricity, heating and hot water. That was during winter, with temperature getting to -5 at night. They repeatedly claim it's not an emergency.

Anonymous · 15 February 2023

★★★★★ 4/5

Trustpilot

Sales support was excellent

Alistair our sales support manager was brilliant throughout the whole sale. No matter what the issue, he was always very considered and very professional. A very easy person to get along with and communicate with. We spent a long time working with the Dexters team to find our family home and appreciated Alistair's support to get it over the line. The team did spend time helping us find the right home - we're very grateful for that. The only thing I would say that let it down at the end was when were handed the keys to our new home, we were asked to fill in a survey there and then by the Sales Dir. Having taken 2 trains and a car journey to get to the office with children waiting in the car it didn't feel appropriate and I think the team should consider what it feels like from the client side.

MC · 18 March 2023

★★★★★ 1/5

Trustpilot

Dexters has sent my solicitor demands…

Dexters has sent my solicitor demands that I take down a less than positive review. Is this how they deal with their clients? The Landlord also sent my solicitor demands which stated I was to immediately pull any and all complaints made to the government when I feared for my safety given the state of the flat. How is this legal?They failed to follow their own website promise to help clients move, they failed to follow their own complaints guidance, they failed to follow the government Covid guidance AND they are restricting negative reviews? Stay away from these people!!!!

BEWARE · 10 November 2020

★★★★★ 1/5

Trustpilot

Disgusting customer service

On the 4th of March, my wife and I made an offer for an apartment in Chiswick. On the 6th of March our agent from Dexters, Shahida Noor, called my wife in the evening and said that the landlord accepted our offer and that we need to pay six months in advance and a holding deposit. She immediately sent us the invoice and we paid a half of the amount on 06.03 and the rest on 07.03. after that, Shahida wrote a list of questions, which we answered. among them was a request to pay next 6 months of the rent on the fourth month of our stay. We replied that this is not suitable for us and from that moment the agent stopped answering letters and calls. On the 09.03 we had to go to the agency to find out what was going on. Shahida met us and told us the wonderful news about the fact that the landlord doubts our ability to pay. (we arrived a month ago and have brps) I have an official job in London, my wife can't work yet because we have a 5 year old daughter with us. In order for the wife to be able to go to work, it is necessary that our daughter will go school, you need to rent an apartment to apply for school. such a circle. We said that we are ready to show our bank statements from our native country + real estate documents. we were told ok, send, which we did in the evening of the same day. In response, we received an answer from Shahida that the landlord rejected our offer, ok, it turned out that since the transfer of money to Dexters, the apartment continued to be shown to other people, perhaps they simply offered more money. On the 10th of March we sent the bank details for a refund, today is 14th March and we have not even been sent a confirmation of the operation from the bank. Shahida still does not answer our emails. The actions of the agency represented by Shahida are not only illegal but also inhumane, the post code of the agency is w4 5tfUPD we get our money back, but the situation is awful

Rodion · 15 March 2023

★★★★★ 5/5

Trustpilot

Joanne Witter is a superstar

Joanne Witter is a superstar, I had a problem and within a few hours it was sorted. (Management west 3)

Lisa · 26 January 2024

★★★★★ 5/5

Trustpilot

The whole experience from start to…

The whole experience from start to finish with Dexters Surbiton was faultless. I would highly recommend Dexters to anyone looking to sell. I dealt with Jo Gale, Jack, Laura and Archie. They were all professional and kept me up to date at all times.

Hannah · 17 September 2021

★★★★★ 5/5

Trustpilot

Natasha is excellent

Natasha is excellent. Very responsive and truly invested in making your experience as a landlord as easy and stress-free as possible. Would highly recommend.

HKMA · 25 October 2023

★★★★★ 1/5

Trustpilot

If to consider the way they are lying…

If to consider the way they are lying to the tenants and probably to the landlords then they should been closed by nowNot sure if central management, or if if there is a manager responsible for their team but the seems like they don’t care. !!!!!In my case i pay 3000£ per month rent cause from the day one when we move the house was in a bad shape, but everything was just at the beginning, after a year they still not fixing plumbing /drainage or other major issues, after a year they are sending only irresponsible traders that only messing with this property (if you are a landlord you should be worried about it) despite all this they will be threatening you with with ,,bad recommendations after,, in my case I don’t pay the rent till a professional it is not confirming via email that is coming(and I’m going and verify that that company has good reviews cause l don’t know what else to do anymore)So yeah, you you want to live a nightmare rent with them, if you want to destroy your property let your house in their hands, they are the right experts ,, please don’t say you sorry to hear this cause is all fake, like all your ,,maintenance managers,,

The · 13 March 2023

★★★★★ 5/5

Google

Louis at Dexter’s has been great throughout the purchase of our flat. From the first viewing he was very knowledgeable and kept in constant communication throughout the negotiation with sellers to get our offer accepted. He’s been super informative throughout our process as first time buyers which has been very helpful and reassuring.

Ellie-Mae · 25 October 2024

★★★★★ 5/5

Trustpilot

Great people to entrust your house when you are moving abroad

Perfectly managing our property for us while we are abroad for several year. Everything is dealt with swiftly and transparently. Natasha Bedenik is great!

Laurent · 23 October 2023