Dexters Finsbury Park reviews in London

★★★★★ 1/5

Trustpilot

Unresponsive landlord and no solution from Dexters

They need to be more selective with the landlords that they work with. We have been waiting for the landlord to approve something for 4 months. Apparently the landlord hasn’t replied in 4 months. Dexters says they can’t do anything without landlord approval. This has been an awful experience so far.

Claudia · 25 October 2024

★★★★★ 5/5

Trustpilot

Dexters Kingston

Dexters Kingston - For the last 12 months we received the best service from this branch. Sonia De Abreu is simply amazing and nothing is ever to much trouble for her. She delivered time after time. Always prompt and very professional. I cannot recommend them enough.

Francois · 15 October 2020

★★★★★ 5/5

Trustpilot

House sale feedback

Jaye Meredith at the Dexters Hampton office has been fabulous supporting us with the sale of our property. The team have been very focused and kept us updated throughout. This hard work and fabulous service has led to a brilliant outcome. Thank you Jaye and team!

Ian · 14 October 2020

★★★★★ 5/5

Google

Jamie & Jordan were super helpful and pro active about coordinating my offer for a flat and collaborating with the landlord. Great communication, rapport and customer service!!

Tiffany · 6 June 2023

★★★★★ 5/5

Google

Brilliant service Thanks a lot

Amro · 15 March 2026

★★★★★ 5/5

Google

Although we only had a flat viewing with this estate agency, Jamie was incredibly helpful, friendly and attentive and really supported us on our flat search! Thank you once again Jamie!

Francesca · 28 January 2023

★★★★★ 5/5

Trustpilot

Efficient Team members

We had an issue in the flat and I have to say that once you get in touch with the right team members they are very helpful ,in our case Lesley A. and Chris MC ,so a huge thank you to both for their help and support .

Chris · 6 December 2024

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi

Jadasa efficiently and effctively resolved an error on the deposit return and was open, honest and an excellent communicator. Thanks Jadasa.

Trevor · 9 November 2023

★★★★★ 5/5

Trustpilot

Great work!

Dexters have been fully managing my property since 2013. Always helpful and quick to respond. Josh Moody has been looking after my recently and has been a pleasure to deal with.

BD · 15 December 2024

★★★★★ 5/5

Trustpilot

Alistair was great

Alistair was very helpful in assisting the sale to proceed to exchange and completion quickly despite there being various issues involved in the sale.

Jo · 18 August 2023

★★★★★ 5/5

Trustpilot

Poppy was great!

Poppy was amazing whenever we contacted her.She always kept us up to date and took onboard our requests. Wish more estate agents had the work ethic Poppy does!

Laura · 25 April 2023

★★★★★ 5/5

Trustpilot

Great experience with Dexters and Konrad

Great experience with Dexters. Had a great first impression with the listings they had on the website. Got the flat sorted in just 4 days from the viewing date. Konrad has especially been helpful to me and my partner. Met him at the viewing. Easy to talk to and incredibly efficient. He was always available for any questions we had and kept us updated throughout the process. Amazing experience altogether. Highly recommend the service.

Priyanka · 22 June 2023

★★★★★ 5/5

Trustpilot

What a wonderful choice I made.

What a wonderful choice I made.I used Dexters Clapham (Abbeville Road) to sell my house. Jake, John and their team were highly professional, the communication was excellent (always available to help and to resolve some issues) with me, the buyers and the lawyers involved. I highly recommend Dexters!!!

Mr · 29 November 2024

★★★★★ 4/5

Trustpilot

Pockets of excellence

Like in most large companies, there are pockets of excellence and areas where improvements can be made. Overall, I enjoyed good service but I expected a bit more for the money I was paying, particularly in the communication aspects regarding completion of maintenance jobs. The highlights over the 15 years have been the check-in and check-out reports and the responsiveness of rentals director Sonia De Abreu. The main area for improvement? The three failed attempts to sell the property.

Costas · 9 January 2023

★★★★★ 5/5

Trustpilot

Excellent Service

We would highly recommend Alistair's services as he was very efficient, always responsive to emails and calls, and was always willing to lend a helping hand whenever needed. Definitely enjoyed working with him.

Stephan · 25 October 2022

★★★★★ 5/5

Trustpilot

Graziana has been very helpful and…

Graziana has been very helpful and quick to solve maintenance issues. She is very friendly and has been very attentive.

Davide · 20 November 2023

★★★★★ 1/5

Trustpilot

Awful for Tenants

As a tenant, don't go anywhere near this agency. We rented a property with viewings being managed by Dexters and never want to use them again. When we first got accepted for the flat they tried to push us into a 24month contract and would not negotiate at all via email or phone until we got a male (we're all young females) to reiterate our request for a standard 12 Month contract. Now, having to move out of the property, the viewings are being done by Dexters Hackney again and they've been abhorrent. They've failed to notify us of cancelled appointments and left us waiting with no word, they've lied to potential tenants about what is included in the contract (e.g. furniture that isn't the landlords & the type of furniture that would be provided) and even tried to tell the landlord how we've not let them do their job of conducting viewings (despite never turning down an appointment) because we've answered the potential tenants questions honestly and spoke up when the agents lied (as you would hope a decent human being to do). Some of the agents do actually want to do their job and have asked us questions to properly inform the viewers, however the majority just want to secure a sale and will lie to get there.

Maya · 1 December 2022

★★★★★ 5/5

Trustpilot

Helpful management

Donalina is so helpful - even over the most minor of problems, and gets back to me really quickly.Mary Vaughan

Mary · 20 November 2023

★★★★★ 5/5

Trustpilot

Jessica Carson was extremely helpful…

Jessica Carson was extremely helpful throughout the renewal process, always polite, professional and clear in her communications. Made the process as smooth as can be.

Dimitri · 14 July 2023

★★★★★ 5/5

Trustpilot

A BIG thank you to Jessica Carson for…

A BIG thank you to Jessica Carson for being proactive & extremely efficient in coordinating the next steps with myself & my tenants. Most helpful!

Jacqueline · 13 July 2023

★★★★★ 3/5

Trustpilot

Disorganise

Have had an absolutely horrible experience with Nicole! I booked a viewing for a house in Mornington Crescent, for 1pm on Wednesday the 25th of November which she didn’t arrive to. When I called to ask where she was, she took 15 minutes to tell me she won’t be coming while I waited outside the property. I expressed my disappointment as my friend and I were really keen on the house and we don’t want to lose it and we e rescheduled the viewing for 1pm on Friday the 27th of November. When she was 5 minutes late for this viewing, I called and was told she’d be on her way and will call me back to tell me how long while I waited outside the property again. She called back to say an offer had been accepted the day before and then told me she had called my friend to cancel, which is a lie. She told me this three times even when I told her she definitely didn’t, and there is no proof of the call. Will avoid Dexters in the area after waiting outside a viewing twice for an estate agent who doesn’t show up, doesn’t know what’s happening, and liesUPDATE: Nicole’s manager reached out to get more understanding of what happened. He sent me brochures for properties that are not what I’m looking for and asked me to remove the review, but at least they’re taking on feedback.

Sophy · 30 November 2022

★★★★★ 5/5

Trustpilot

Idris was very helpful and sorted out a…

Idris was very helpful and sorted out a problem I had promptly and with continuous communication

PP · 17 February 2024

★★★★★ 5/5

Trustpilot

Donalina

Donalina was very understanding and helpful recently. I really appreciate her assistance, dealt with an issue efficiently. Thank you

Karolina · 12 December 2023

★★★★★ 5/5

Trustpilot

Amazing service from Jessica!

Jessica from the Richmond branch was so helpful during my property search, she was very professional and kept me informed throughout the whole process and made it all very easy! Thank you so much Jessica, you’re a star.

Lexy · 9 March 2022