Trusted Agent profile · London
★★★★★
2,648 reviews across 2 platforms
87 Stroud Green Road, London, N4 3PX
Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,648 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotA big thank to Donalina for being so…
A big thank to Donalina for being so professional on dealing with an issue regarding my property.
Dear Rima, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Manager Indre is very…
Property Manager Indre is very responsive and helpful. She gave quick resolutions to maintenence issues I had raised.
Dear A Bhullar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOverall great communication
Even we did not get ahead with our let property, communication was great, Jaden was very polite and offer me any information that I need also very helpful found it the property that I have ask for.
Dear Alexandra, thank you for your 5* review. We are pleased to see that you have had a great experience with Jaden and wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleJamie was really helpful!
Dear Ege, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service from Bailey Stratton!
Huge thanks to Bailey Strutton for always being very responsive and super helpful! Great communication and always professional.
Dear Alina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience with Sophie Ling
A huge thank you to Sophie Ling for our property purchase - she was consistent and proactive in her responsiveness, guidance, and overall support across the full process. It was a pleasure working with her.
Dear Indrani, It’s great to hear that you have had a brilliant experience with Sophie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPrompt Response!
We have had a very good experience with Donalina Gargrupe from Dexters so far ! Thank you Donalina.
Dear Ricardo, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotLuca was extremely professional and…
Luca was extremely professional and helpful throughout the process. Good communicator and very informative. He understood what I was looking for and delivered multiple options. I look forward to working with Dexters in the future.
Dear Isabella, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Lettings team in West Hampstead…
Dexters Lettings team in West Hampstead are great! Always so helpful and friendly, especially Aarati and Zahra. Thanks for all your help!
Dear Samantha, Thank you for your kind comments regarding the West Hampstead team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBailey is very positive and direct
Bailey is very positive and direct, she performing in a stressful environment ,so she has to play ball.
Dear NitinKumar Amin, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Manager
Georgina has been very kind, supportive as well as understanding. Always ready to provide assistance and professional advice.
Dear Marasi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLondon bridge branch
I viewed one of their property on a sale in south bermondsey. Unfortunately the room was locked and couldn't see it - we agreed with the agent that we could arrange another viewing for it. Next day when we tried to call them to arrange another day they have told us that the property is under offer!? So why did you even showed to us in the first place or told us the situation prior? Thank you for wasting our time and money.....
Dear Aniko, Thank you for your feedback. I am sorry your experience with us was not as we would have expected. I have forwarded your comments on to the Directors of our London Bridge office and someone shall be in touch with your shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI would highly recommend Zak McNicolas
I would highly recommend Zak McNicolas. He was akways knowledgable, on time and eager to help.Have already sent 2 friends his way!
Dear Gideon, We really appreciate you taking the time to leave such lovely comments about Zak. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotAwful letting agents just trying to pressure you for the landlord’s benefit
Had an awful time even just trying to enquire about properties to rent. The lettings agent just keeps trying to pressure me into shady sounding 2-3 year fixed term contracts without even a break clause!! Telling me that landlords use these as investment properties and like the extra security. As if that helps me/the tenant in the slightest! It’s all benefit to greedy landlords and all risk to the tenant. It’s incredibly suspicious that they’d want this long of a contract saying 1 year lets are “short term” now. A lot of people don’t even know where they’ll be in 2-3 years time, let alone if there’s any issues with the property or surroundings, or you need to move for work…it just makes me think they want to trap people in to a property with issues they won’t disclose. It’s standard to at least offer a break clause even for 1 year contracts, and for tenancies that long it’s common to offer some kind of reduction in rent in exchange for the landlord’s security of no dead periods… but they offer nothing other than “no price increases” on a ridiculously overpriced property anyway. I also doubt that they won’t try and propose an increase down the line regardless. I would love to live longer term in a property that I like, but I need to know that the place is right for me first. That’s why the majority offer 1 year lets with choices to renew.Never had this experience with any other landlord or letting agent, it’s just awful. They never give any details on their listings either and half of them are already off the market when you call anyway but not removed online. There’s clearly no care for the tenant if they’re tone deaf enough to advertise how much the landlord benefits but can’t give you a single valid benefit as a tenant. The main point of renting is the extra flexibility of not being tied down somewhere, so this wouldn’t appeal to the majority of people in the slightest. If you want that long of a contract you should advertise it as a retirement property.
Dear Nina, Thank you for your feedback, we are sorry to hear you have not pleased with your experience with Dexters. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleVery helpful when recommending new properties for our search criteria, Jamie was very informative and on it with fair recommendations within a set budget.
Dear Josh, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlistair was a pleasure to work with…
Alistair was a pleasure to work with and would highly recommend to anyone!
Dear M. Hughes, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotI only put 1 star because 0 wasn’t an…
I only put 1 star because 0 wasn’t an option.I tried to buy a property through Dexters Kensington and it was a nightmare!The agent Manon pressured and harassed me to deposit a 200K non refundable deposit knowing well that the seller was ready to close the deal with another buyer...She let me waste my money and time , arranging surveys ( that she initially said I didn’t need ) , luckily i insisted and got one anyway ... and after nearly a monthly of stressing me daily she didn’t even bother calling to tell me that the flat had been sold .So I was left with thousands of £ in bills to pay .I will never deal with Dexters again and I will make sure to inform everyone I know !
Dear Amanda, I am sorry to read your 1 star review. I have passed your comments on to the Office and someone shall be in touch with you. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotServices provided to us have been great
Services provided to us have been excellent and we couldn't be happier. Hannah, Alistair and Alex have been cooperative helping us at every turn making sure we were informed all the way. They've been professional and patient the whole time, simply couldn't ask for more
Dear Regina, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotDexters Clerkenwell
Great team at Dexters - especially Zelda, Bailey and James. Very efficient and diligent in their work.
Dear Dawn, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service throughout! Would highly recommend Dexters if you’re looking to rent or buy!
Dear Giles, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotYou don’t know you have a bad agent
You don’t know you have a bad agent, until a good one takes over. Our flat was on the market for 3 years with another agency in tooting, a frustrating time with little info or plan shared. We were blown away by Alice, Gaz, Esta, Elliot, Margaux, and Michael. They were tenacious experts who brought new ideas and approach to the table… we sold within 6 weeks. I particularly want to highlight the support offered post-offer. Their sales support was exceptional.Thank you to the whole team!
Dear Ashton, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBest for rentals and property management
I have dealt with Dexters for years and have been mostly happy overall. To be honest, the quality of service always depends on the individual. Other than a couple of notable exceptions, nobody,does it better for rentals and property management.Buying, selling and renting out property (particularly the latter) are all extremely stressful activities and so it is important to have reliability, peace of mind, and trust. Lindsey BH on the property management team is second to none and we are so please to have her managing one of our properties: she manages to be super responsive, pre-emptive, efficient and caring , an all with professionalism and a smile.Definitely recommend Dexters overall for property management and rentals.
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRasel has been a wonderful help with…
Rasel has been a wonderful help with the process of renewal, it was handled professionally and smoothly therefore I highly recommend.
Dear Sofie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
2/5
TrustpilotDexters don't care about your time
Dexters has a lot of great property listings on their website, zoopla and other places. I called in to check on a few and to my surprise, out of 6 listings 5 of them were off the market. They don't seem to bother to take out good properties, probably to get you to call them.Once I got on the phone, a very nice lady chatted with me about their available listings and send a comprehensive follow up email. Within an hour, I've booked a viewing for next day in the afternoon and I receive a confirmation email. I turn up to the property the next day and since there's no one around, I give them a call. After quite a bit of waiting time they end up telling me the property is off the market since the morning and they forgot to cancel my viewing. I've wasted a good hour on the tube and took time off work for this. But don't worry dear reader, I've got another hour of tube on the way back to write this review for you. Definitely not a serious letting agency in my opinion and won't be dealing with them in the future.
Dear Paul, we are disappointed to read your 2 star review. I have forwarded your comment to our Office Director to be review with the team. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Finsbury Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.
