Trusted Agent profile · London
★★★★★
2,648 reviews across 2 platforms
87 Stroud Green Road, London, N4 3PX
Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,648 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGetting stuff done...well
I had the pleasure of engaging with Alex at the Dexters Richmond branch. The beauty I see in Alex is speed, efficiency and professionalism. Nice combination of traits!A real asset to the Dexters brand...thank you Alex!
Dear Sandy, thank you for taking the time to leave us a 5* review. We really appreciate your lovely words regarding Alex in our Richmond office. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent!!
Was a brilliant experience end to end!! Daniel Paz was excellent and managed to sell our property at asking price in a very difficult market - still don’t know how he did it!
Dear Frank, It’s great to hear that you have had a brilliant experience with Daniel. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe recently bought a property via Dexter. Although it has been a long and painful process, we have nothing but good words for the support we received from the Dexter team. Especially from Chloe, who's dedication, patience, and unwavering assistance made a world of difference. Chloe's knowledge of the local market and her prompt communication were outstanding. She went above and beyond to accommodate our needs. Highly recommended!
Dear Alberto, We really appreciate you taking the time to leave such lovely comments about Chloe. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Dexters team in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotUnprofessional and unhelpful
This company needs to be regulated more closely: 1) leaving properties up on searches (Rightmove and Zoopla) that have already been leased; 2) insisting that the market is only accepting 2-year leases; 3) organising home viewings with rude and unwilling employees; 4) sending out emails not related to our search and calling randomly at all hours. Nobody in any of these offices (Teddington, Surbiton, Twickenham etc) were helpful or ambassadors for their brand. Very unimpressive and lots of change required.
Dear Max, Thank you for your feedback. We are disappointed to read your 1 star review. I have forwarded your comments on to the offices. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI was extremely happy with the services…
I was extremely happy with the services of Dexters Chris Giogio-Neale has been fantastic. He and the team are very knowledgeable and go above and beyond to deliver value. I know I can count on them to resolve issues swiftly. - Janet
Dear Janet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilot5 stars for Monika Piszczyk⭐️⭐️⭐️⭐️⭐️
Monika came to inspect our house. She was on time, helpful and very professional. What we really like from her is her honest and sincere answers to all our questions as well as helping us sorted our immediate issues on the very same day. We couldn’t ask for more from her. She was absolutely brilliant!.
Dear Adlan, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotZahra - West Hampstead
Zahra has Let several of my properties and everytime she has been incredibly professional, efficient and hard working. She has excellent knowledge of the local area/market, and always goes above and beyond to achieve the best result. Thanks Zahra!
Dear Adrian, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
1/5
TrustpilotWorst Estate Agents in London
Worst Estate Agents in LondonI have been in London for 5 years and Dexters are by far the worst estate agents I have used. They have kept all my deposit money and charged me for a £400 professional cleaning service after I already paid for one before leaving my flat. The flat was apparently professionally cleaned before I moved in, however there was dust in the cupboards and on the floors and marks on many of the walls. It's been over a month and they are still holding my deposit even after I have spoken with the landlord who has said that they are happy with the condition of the flat, and that it's Dexters who are trying to take money off me.
Thank you for your feedback, naturally we are disappointed to hear you have been unhappy with the service you have received. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexter's.....
Charlotte Alsford of Dexter's has been managing my flat for the past 10 years, and I hardly ever worry about it. She always sorts any issues out, offers possible solutions to any queries and invariably is polite, considerate and professional.
5/5
TrustpilotGreat Comms
Thank you Jessica for your amazing communication and urgency when we needed a new boiler!
Dear Clementine, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSwift and efficient
We rent a property through Dexter’s and have been here for 6 years. It has been seamless throughout, and any problems we have are quickly resolved. Special shout out our property manager Neil Plit for swiftly helping us through some urgent heating issues recently. 🌟
Dear Ben, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma
5/5
TrustpilotAlthough I seem to have been dealing…
Although I seem to have been dealing with an infinite number of different members of Dexters staff these past six months, they have all behaved with unfailing professionalism and courtesy throughout - in spite of me giving them a bit of a hard time earlier on, due to difficult personal circumstances back in March. I almost feel like one of the family now;))
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAttentive and timely support
I have been using Dexters as property manager for my flat in London for a few years. Their agent, Graziana, has been particularly helpful. She is attentive to details and consistently responds in a timely manner. This level of care and efficiency is appreciated and makes managing my property from a distance much easier. I would recommend them for their reliable service.
Dear Marco, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTia _ Exceptional customer service
Tia was exceptionally good, providing a prompt reply to sort a problem out and keeping me up to date with progress until problem resolution. She has excellent communication skills.
Dear Alessia, t’s great to hear that you have had a brilliant 5 star experience with Tia. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotWhat a good and bad experience with Dexters Surbiton?!
I have rented a house through Dexters Surbiton Estate Agents and have some issues with them for over 2 months. So i decided to leave a 1 star review here and i got reply from them within a day. Their branch manager Tom Lelyveld jump in and handle my case. I'm appreciated his efficiency such as one main issue been struggling over 2 months and not even have a little progress but Tom just takes 3 days to solved.Of course I'm not satisfy with the renting process but I must give 5 stars to Tom Lelyveld.
Dear Joe. We are thrilled to read your updated 4 star review. Thank you for taking the time to leave such positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPrompt, accurate communication.
We have been using Dexters to manage our rental property since 2013. We are very happy with the prompt and accurate communication we get from our property manager, Marco Correia, when there is anything that requires our attention such as a recent issue with failing water pumps which have now been replaced.
Dear Paul, Thank you for taking the time to leave a 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAlistair Maclean - Hampton office
Alistair Maclean in the Hampton office has been an absolute pleasure to work with on a recent sale. Always available to help at every stage of the transaction and keep the sale moving. As a solicitor, Alistair's proactive attitude and solutions based approach was refreshing. Alistair's input was a significant factor in achieving a result for all parties and I cannot thank him enough for his efforts. Highly recommend!
Dear Raam, Thank you for taking the time to leave a wonderful 5 star Google review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDealt with Sonia from the Kingston…
Dealt with Sonia from the Kingston branch, who helped me with some troublesome tenants. The process was dealt with in a swift and professional manner! Thank you - really appreciate the support! Highly recommended!
Dear Susan, thank you for your 5* review. We are pleased to see that you received great service from Sonia in our Kingston office. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotMonica - West Hampstead branch
Monica at the West Hampstead branch has been exceptional at being on hand to help and going the extra mile to help us resolve issues and make our experience stress free. We always felt she was fighting our corner and taking care of our needs rather than being a faceless estate agent. Thanks!
Dear George, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI have been dealing with Dexters…
I have been dealing with Dexters formally Douglas Martin in the Hendon Office for the past 8 years, they have let my properties several times now. I have always been very happy with the comprehensive service that they provide. Staff are friendly and knowledgeable. I wouldn't hesitate recommending them at all.
Dear Jimmy, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
4/5
TrustpilotZendeca is our agent and has been…
Zendeca is our agent and has been fantastic at sorting this out quickly and smoothly
Dear Elaine, Thank you for your kind comments regarding the team and your review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotAgent never showed up to house viewing
Was meant to have a house viewing and the agent didn’t show up. When I called the office they couldn’t get in contact with him and just sent me home. Wasted over 2 hours of my time by making the 1 hour journey here from work and the 90 minute journey home. Looking for a house is hell enough without having my time and effort wasted at every hurdle!
Dear Eni, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGemma was really helpful!
Gemma was really helpful. very down to earth, understanding and patient when helping us move into a new property!
Dear Toby, Thank you for taking the time to leave a wonderful 5 star Google review. Gemma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEmma and Verity gave excellent customer…
Emma and Verity gave excellent customer service and I would decently recommend Dexter's to a friend.
Dear Martine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Finsbury Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.
