Dexters Finsbury Park reviews in London

★★★★★ 5/5

Trustpilot

We found our new house through Dexters…

We found our new house through Dexters Hampton. The agents here were always helpful and friendly and communication was good. There was always someone on the end of the phone to answer my questions when liasing with our seller.Overall a good experience.

Sally · 1 January 2023

★★★★★ 4/5

Trustpilot

Helpful and committed to the finish

A very lengthy and protracted sale but we got there in the end and Dexters kept things moving and were very responsive. Nina Gallagher was particularly helpful, always on the end of the phone or email to address issues head on.

Celia · 4 February 2023

★★★★★ 4/5

Trustpilot

In a word it is the personal attention…

In a word it is the personal attention that my wife and I get from Natasha Bedenik. Our properties are managed from two different offices and tasks delegated to different people, accounts, letting, maintenance. With people standing in during absences at times, we get messages from about 9 different people and at times there are inconsistencies. For us the answer is to ask Natasha . Starting mid-August this year there was confusion amongst staff and estate management companies sending notices and invoices inconsistently to Dexters or directly to us such that some invoices were overlooked. Natasha sorted it out and now it seems to be running smoothly

John · 22 October 2023

★★★★★ 1/5

Trustpilot

Dexters (kentish Town)​ Avoid at all costs.

I wasted five months of my time trying to sell my property with them. Day one branch manager values my property with all the usual speil estate agents use to get you signed up. He valued my property between £400k and £475k which was to large a range!! I think this is done to offer properties too investors at the lower end of the range they know will be interested before it goes live on right move to the general public. I think these property investors are in cahoots with Dexters from the start? After signing you up the pressure starts to get you signed up with a solicitor they recommend on a no sale no fee deal, I'm selling a property with no chain so all the hard work is done by the buyers solicitor, there recommended solicitor quoted me a fee of £2.4k, this is when the dodgy alarm bells started ringing, I later appointed my own solicitor for less than £1k. The day before my property goes live on rightmove he recommends a starting price of £450k, that's £25k price drop from his maximum valuation two weeks earlier? After my property went I live I got lots of interest and viewings from rightmove, then I noticed something strange, after any potential buyers had viewed my property Dexters took them straight into my next door neighbours property? What Dexters failed to tell me was they where also marketing my neighbours almost identical property at a starting price £5k lower than mine. It sounds unbelievable but true! After a few weeks Dexters call me with an offer from a first time buyer who they say has a deposit ready to apply for a mortgage, after excepting their second offer I get pested by Dexters to appoint my solicitor before the buyer has there mortgage in place to buy? What a big mistake I made, always get proof of funds to buy before appointing a solicitor. After appointing my solicitor the buyer's details are sent over, It turns out the buyer is a buy to let property investor. Dexters later denied telling me he was a first time buyer and the staff member who told me this had moved to another branch. (BS) The same staff member answered my phone call two days before the sale fell through? The investor buyer then had his first mortgage valuation declined, After the buyers second mortgage valuation he claimed the lenders mortgage offer wasn't high enough too complete the sale and asked me to lower the price buy £30k???After several phone calls with a different Dexters staff member I agreed a price cut of £15k with the buyer stating he could find short fall amount with the help of friends and family to complete the sale. (ALL B.S.)Sale back on track (I thought) until the branch manager returned from holiday the next day and got involved again stating it was his sale and the other staff member was only covering? He told me the buyer was having a third mortgage application for the original selling price with the £15k price cut I agreed being allocated for property repairs? It sounded dodgy but had nothing to do with me (I thought). The next day the buyers solicitor emailed my solicitor to say that I'd agreed to register the sale at the original selling price but receiving £15k less and asking me to confirm this dodgy deal. This would of also meant me paying capital gains tax on £15k more than I was receiving for the sale. They thought I was born yesterday with the word mug tattooed on my forehead. A few days after his third mortgage valuation the buy to let investor pulled out. Dexters recommended remarketing my property which they'd already had removed from right move, I've no idea why they done that when contracts hadn't been signed? I thought proper agent practice was to mark adverts STC? From start to finish the whole deal stunk, this review is one hundred percent true, I have no reason to lie, recorded telephone records and emails would back me up on all of this but I doubt very much if Dexters keep them? Dexters say before you sign you can pull out of the agreement at anytime which is true, but don't forget to read the small print, you actually have a too give them 28 days notice before you're free to find a trustworthy estate agent. Take my advice and save yourself some time and money and stay clear of Dexters.

Paul​ · 22 October 2023

★★★★★ 5/5

Trustpilot

Surbiton Branch Are Excellent

Can not speak highly enough about our experience with the guys at Dexters in Surbiton. They have made what can be a very stressful situation very simple to deal with. The whole procedure from viewing the property with Claudia, to signing off on the paperwork with Tom Lelyveld was handled in a friendly and professional manner.

Adam · 22 October 2020

★★★★★ 5/5

Google

Very happy with the service from Dexter’s. AJ was brilliant, very professional and smooth process.

Benjamin · 15 March 2026

★★★★★ 5/5

Trustpilot

Amazing Property Manager

Kaitlyn Watson is an amazing Property Manager. She has amazing communication and always goes above and beyond to help me with any issues that occur.Definitely a director in the making.Ed

Edward · 7 December 2023

★★★★★ 5/5

Trustpilot

Brilliant service. Will highly recommend Dexters

We have always received top class service from Dexters and highly recommend them for estate / property requirements. Special thanks to Victoria Nugent who has been an absolute pleasure to deal with.

Noel · 21 October 2023

★★★★★ 5/5

Trustpilot

Dexters in Surbiton Rental Management

Dexters in Surbiton have managed my flat rental for over a decade and I couldn't be happier with the service. I've had very little trouble with the flat and/or tenants over this time. It's never been empty for more than a couple of weeks and any issues have been addressed promptly and to my satisfaction. I regularly deal with Annie and Gareth and find them both to be professional and responsive and they provided a generally excellent experience when dealing with Dexters.

Jay · 20 October 2023

★★★★★ 4/5

Trustpilot

Special thanks to Jamie who tried…

Special thanks to Jamie who tried really hard to get me a flat, always checking up on potential properties and viewings. He was always friendly and polite even when things weren't going our way. Very professional!

Chris_white._ · 7 July 2023

★★★★★ 5/5

Trustpilot

I would strongly recommend the lettings…

I would strongly recommend the lettings team at Dexter's in Kingston. From the outset the team was professional and enthusiastic and managed to let my property within a few days. They ensured the entire process was smooth and provided guidance throughout. Special thanks to Sonia who did an amazing job and an asset to the company.

Mehdi · 20 October 2020

★★★★★ 5/5

Trustpilot

Great service.

Great service.As a tenant I have had no issues whatsoever with Dexters. They have been my agent now for three years.Whenever there has been an issue with anything within the property, there has always been a quick response from my property manager, Myra Mettam. Whether it has been a broken fridge, a leaking shower door, a new washing machine, etc, a professional trade has been called quickly and the issue has been rectified, usually within a week of the problem being highlighted. In fact, today I emailed Myra at around midday to report a radiator not working in the property and by 2.45pm someone had been sent round and the radiator was fixed. Amazing!It also helps that my landlord appears to be very quick to respond as well, and very understanding. You hear of many horror stories for tenants, but my experience with Dexters couldn't be further removed from those. Very satisfied.

Adam · 17 October 2023

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Avoid at all costs.They pressured us into reducing the property's price within seven days of marketing it. They screamed at me that the property needed a complete refurb, which was invalid. They took really bad photos and included that the property needed updating in the property details, which was false. After a few weeks, they advised us to accept an offer way below the property's value. The whole episode stank of insider dealing. On top of which, they were stressful to deal with. Luckily, I changed Estate Agents, and we sold the property for £35,000 more than the offer they told us to accept.

Mandy · 17 October 2023

★★★★★ 5/5

Google

Jamie recently helped us find our new rental property. He’s been exceptionally helpful and friendly, and made the whole process quick and easy. A really great experience overall, thanks Jamie!

Louka · 2 December 2023

★★★★★ 1/5

Trustpilot

Don't use Dexters.

Let out a property - fully managed service with Dexters between Aug 2021-Aug 2023 Management fees 18% They did nothing. 0. The tenants sub let the property -Dexters did not check, intervene, even though emails and phone calls, they confirmed they suspected.The tenants left the property damaged, items missing. Dexters took over 2 months to process the deposit return, and I still have not seen any money from the held deposit.Utterly useless. Take ages to respond, by phone or email.

Aruna · 14 October 2023

★★★★★ 1/5

Trustpilot

Do not use Dexters to Sell your Property

I wouldnt advise using Dexters in Tooting if you were looking to sell your property.I went went them for the sale of my flat, and within a week of taking the property on they told me the market was poor so we should drop the price by £30k! Yes £30k!!The complete lack of communication was shocking, the Director based this on being in back to back meetings, I got no reply to emails for 2 weeks, you cannot have that many meetings!

Liam · 13 October 2023

★★★★★ 5/5

Trustpilot

Tia was extremely helpful in resolving…

Tia was extremely helpful in resolving the issues with our landlord, and have continuously tried to fix the issues at the flat.

GD · 16 May 2024

★★★★★ 5/5

Trustpilot

Dexters has been letting four of our…

Dexters has been letting four of our properties for many years.Recently Donalina Gargrupe has been dealing most efficiently and promptly with some repairs in one of the properties which is much appreciated.

Danuza · 11 October 2023

★★★★★ 4/5

Trustpilot

My experience as a small landlord

Dexters have taken over from my previous Management Company and so far the change over has gone smoothly with no disruption to the service.I had a new tenant recently in one property and there has been a number of issues that have needed dealing with. They have kept me informed and are always easily contactable for advice and clarifying any issues that have arisen. (Olivier Babylone)Dexters appear to have a number of reliable (If expensive) contractors to carry out any works and checks necessary in a timely fashion.

Iain · 11 October 2023

★★★★★ 5/5

Trustpilot

Great Service

We would like to thank Jess for her help and support during the replacement process. She was really professional, polite, effective and easy to communicate with.She was very cooperative, took all of our requirements into consideration.We’re really satisfied.

Kalman · 25 April 2023

★★★★★ 5/5

Google

Danny was extremely helpful at picking up our case and ensuring it was escalated to the highest level!

Jay · 24 July 2024

★★★★★ 5/5

Trustpilot

I’d like to show my gratitude to Kelsey…

I’d like to show my gratitude to Kelsey at Twickenham Branch of Dexters. Twice in one day she contacted us regarding potential rental properties for my husband and I. She is quick to follow up on new properties and keep us abreast of what is happening. We’re still looking, but Dexters are doing pretty well at keeping us informed in our search. We’re trying to move to the Twickenham area from Worcestershire to be closer to our kids (They live in Twickenham) for health reasonsMarilyn Poller, Malvern, Worcester

Marilyn · 5 October 2023

★★★★★ 5/5

Trustpilot

Excellent service from Dexters property management team

Just wanted to give a mention to Idris (property manager) who is always so polite and a pleasure to deal with. Any time an issue arises he responds quickly and is excellent at keeping you updated. He is a breath of air. Also, want to mention Alton, who rearranged his diary to fit in a visit yesterday and fix a lock, and also very helpfully looked at a number of issues we have with our windows. Also, a very pleasant person to deal with and an extra star for covering his shoes when he came into the property!

CB · 5 October 2023

★★★★★ 1/5

Trustpilot

Time wasters - just another misleading estate agent

Classic misleading estate agent practice of advertising properties on zoopla/rightmove that were SSTC days/weeks ago, calling you back for your details, repeatedly pressuring you to speak with their own mortgage advisors, only to finally mention the property is no longer available. Time wasters.Edit in regarding response from Dexters: seemingly no attempt to contact me has been made (not that I wish for any), and the property is yet still showing as for sale, only serving to support my above review comments.

Customer · 2 October 2023