Dexters Finsbury Park reviews in London

★★★★★ 1/5

Trustpilot

I’ve had a horrible experience living…

Handover date was 8th November and it’s getting one month. I’ve had a horrible experience living at 55 Queens Gardens, Flat 3, for the past one and a half years. Whenever we faced issues and emailed Dexters, it took them at least a week to respond, and they only addressed what they wanted. On one occasion, despite clearly stating not to come for a check, they entered our house without permission, triggering the alarm, leading to police involvement. Now, they are withholding my deposit without valid reasons, claiming water marks in the laundry machine and dishwasher, as well as wall issues from painting( We have an email from them granting permission under the landlord, but they didn’t check and said we don’t have a permit, unprofessional)- Nothing broken and bad. We have check-in and check-out pictures that show no differences, and we’ve been waiting for a response to our emails for a week now and from the handover date it’s getting one month. This has pushed us to consult with a lawyer to understand our rights. Dealing with Dexters, a large company, and specifically with Paul, the current manager, has been frustrating, especially with the constant turnover of staff over the past one and a half years (14 people in total), making communication confusing.Totally unfair! I wonder if they expect the perfect condition, considering we lived there for one and a half years. I swear it’s almost in perfect condition; you can’t see any difference in references. Additionally, we’ve heard that the reason we need to terminate the contract is because of the landlord, and Dexters finalized the deal.

Hyo · 4 December 2023

★★★★★ 5/5

Trustpilot

Daragh was lovely to speak to and super…

Daragh was lovely to speak to and super helpful - managed to sort the issue in our building within 1 day.

Eva · 11 July 2024

★★★★★ 5/5

Trustpilot

Daragh assisted me recently

Daragh assisted me recently with a matter and inquery. Daragh was not only most helpful but very responsive which led to a swift and satisfactory resolution.

Henrik · 8 April 2024

★★★★★ 5/5

Trustpilot

Petros at North Property Management

Petros is always helpful and keeps me up to date with status of maintenance issues.He is very friendly and easy to work with. The overall team at North Property Management are very professional.

Eldora · 7 November 2023

★★★★★ 5/5

Trustpilot

I worked with Alistair Maclean on a…

I worked with Alistair Maclean on a transaction recently and would like to commend him for his patience and professionalism in assisting to progress the matter to exchange and completion. Thank you Alistair!

Diarmuid · 6 November 2023

★★★★★ 5/5

Trustpilot

Have been with Dexters for over 16 years

Have been with Dexters for over 16 years and found them excellent at getting high quality tenants and helpful at change-over times.Carl, in their property management department, has been great at persuing the necessary aspects of managing my property eg negotiations on deposits and organising maintenance, sourcing the right people for jobs. Chris and his property management team try to go above and beyond to fix any issues and help keep me sane when dealing with stressful upkeep issues when renting out property which is over 120 years old - so typical of much the London market. Please keep up the good work!

Alison · 29 November 2023

★★★★★ 5/5

Trustpilot

Professional service - Joe (Hackney office)

Dexters were able to list my flat and arrange a number of viewings quickly. Joe and the team were quick in communication and professional throughout which made for a straightforward process. Thanks.

George · 29 November 2023

★★★★★ 5/5

Trustpilot

Dexters, an excellent service.

During 2023 I have bought a flat in central London in which Dexters acted as the Estate Agents for the seller and subsequently rented out this flat with Dexters as the letting agent. Throughout these processes I have interacted with various Dexters staff, including Lok Chan, Joseph Donaghy, Phoebe Wishart and most recently Bryan Crail. All have been polite, helpful, responsive and well-informed: everything that could be asked for.A special mention must be made of Bryan Crail who is responsible for managing the let of my flat. When a problem arose due to damage to the exterior of the building leading to water ingress he has been the primary contact to deal with it. During this difficult time he has been proactive in working towards fixing the problem, helpful and kept me well informed: an excellent response in a challenging situation.

Clive · 28 November 2023

★★★★★ 5/5

Google

Raphael has been a truly superb estate agent, reliable, responsive and highly professional. I have moved several times in my adult life and this has been by far the best experience I have ever had. Well done and thank you!

Lisa · 28 April 2023

★★★★★ 5/5

Trustpilot

Dexters Property Management

Dexters have been managing the rental of our property in St Margarets for 11 years. We have been very happy with the service to date. We have recently moved to the full management package and we are extremely pleased with the service that we are receiving from Marco Correia who is our dedicated property manager and all the St Margarets team. Would recommend

Colin · 16 October 2024

★★★★★ 5/5

Trustpilot

Reliable and professional service

Over the past 4+ years renting with Dexters, we've experienced exceptional ongoing support, especially regarding maintenance. Whenever issues arose, the team exhibited remarkable responsiveness, promptly addressing and resolving any concerns. Their consistent support made living here hassle-free. We truly appreciate their commitment to ensuring a comfortable living environment and would highly recommend their services. We would like to express our gratitude to our current property manager, Panagiotis (Panos) Karagiannidis, for his professionalism and support during the latest half-yearly inspection visit and subsequent follow-up process.

Christiana · 22 November 2023

★★★★★ 5/5

Trustpilot

Petros is very polite and kind person

Petros is very polite and kind person. He not only dealt with my concerns attentively but did so with a level of care that impressed me. Thank you for fixing the heaters.

Ryuta · 21 November 2023

★★★★★ 4/5

Trustpilot

Experience with dexters over the past 1.5 years

We have had a mix experience with dexters over the past 1.5 years. In the beginning of the contract, their support was very slow and it was difficult to get basic things done. For the past 9 months, our point of contact at dexters Bryan Norton Crail from property management has been a game changer for us, he is in constant touch with us about specific issues happening in the flat and trying to get things done as quick and efficient as possible. We appreciate the help and support that we are getting from Bryan and from Dexters now.

Alvaro · 21 November 2023

★★★★★ 5/5

Trustpilot

Chloe was amazing!

Chloe was amazing!! Chloe understood what was happening quickly and sorted out the arrangement to have them fixed!!

Oliver · 23 August 2024

★★★★★ 5/5

Google

We have received an exceptional service from Dexters Finsbury Park. From our initial conversation with Raphael we were confident that he and his team would do their very best to get the best price for our property and hopefully find us our new home. And we were willing to pay their higher fee as we felt sure they would earn it. And we were not disappointed - they far surpassed our expectations. From day one they were efficient and communicated exactly what they were doing and what we needed to do to make things move forward (including recommending conveyancers, mortgage brokers and EPC providers). And within only a few weeks Raphael, Louie and Chloe had worked so hard that we had more than 20 buyers through the door to look at our property. This resulted in a number of offers and they secured us an offer that exceeded what other agents had quoted. Not only that Raphael showed us a number of properties and also got us in contact with other Dexters in North London so we had a wider range of properties to look at. This resulted in Raphael finding a property for us to move to which is perfect for us. Selling and buying is such a stressful process and we are really appreciative of the support Dexters have provided and all their hard work. We definitely recommend them to anyone thinking or selling of buying a property in North London.

Louise · 19 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Dexters

Many thanks to Will and his team for all they have done for us while selling our flat through Dexters. The constant contact between them and us has been so reassuring, while Will's advice and expertise have been invaluable to us. Would definitely recommend Dexters to anyone looking to sell in London.

Shelly · 20 November 2021

★★★★★ 5/5

Trustpilot

Natasha Bedenik has been the best agent…

Natasha Bedenik has been the best agent I’ve dealt with in over 23 years of renting in London.Always fast to solve any problems and always super pleasant and polite. Same for her team

ADONIS · 24 October 2023

★★★★★ 1/5

Trustpilot

Very unprofessional and rude attitude.

Very unprofessional and rude attitude from agents. Had 2 viewing with them. The first place we saw was taken already, as the landlord took an offer from another agency. In the second place we viewed, we didn’t want to view but they pushed us to view with emails and calls, they rushed us to pay holding deposit. Next day they kept sending emails and calling to do reference, after filling everything up I received letter saying that we have to start doing the legal work, pretending that I haven’t started anything and said that it’s been 48hr (it was not close to that it was 38hr gap) since offer took place (7pm) on 14th and the email they sent was 9am on 16th. There in the email they threatened that the flat will go back on market because of that. When I went back to agency to pull the offer due to how unprofessional they treated us with the written emails, and threats that they will not give the place to us, they shouted at us to leave because I told her her mannerism was unprofessional, she told us we were being rude because of that, not letting us speak and she kicked us out of the agency with no chances of getting the deposit back. Wouldn’t suggest anyone using this agency, terrible experience, and stolen deposit.

Janis · 17 November 2023

★★★★★ 5/5

Trustpilot

Excellent service with helping me…Kieran Chaplin is a hero!

Excellent service and impeccable attention to detail and service where I was truly treated like an individual.Highly ethical and a general pleasure to deal with. Special thanks to Kieran Chaplin.

Sophia · 31 December 2023

★★★★★ 5/5

Trustpilot

Dexters Westbourne Grove review

Excellent team delivered a pro active sale service. They ensured all parties, us as sellers and buyer were proving the relevant information and completing forms as required. They were the linchpin that held the whole sale together and made it happen . WE completed on time Thank you Dexters team especially Toby and Charles

Nadja · 30 June 2021

★★★★★ 5/5

Trustpilot

Dexters Property Management

Dexters have been fully managing our property since August have done a great job. We, unfortunately, had a major leak that damaged the property all the way from the top floor to the lower ground floor, and this was just five days before the new corporate client was supposed to move in. The team too swift action to get the house ready for the tenant to live in while the longer term damage could be repaired. They even worked with our insurance company to process the claim. It has been a very stress free (despite the extent of the damage) and hands off experience for us. We are very pleased we handed over the management of our property to Dexters.

Deeti · 12 November 2023

★★★★★ 5/5

Trustpilot

Rachel Mc - Property Management in North London

I would like to thank Rachel Mc for being so helpful and responsive. Her help and support are invaluable and she is definitely an asset to the Property Management team in North London

Jana · 18 October 2023

★★★★★ 5/5

Trustpilot

Amazing service from Kennington

Amazing service from the team in Kennington; an especial shout out to Nathan and Dominic. Their skill and diplomacy is second to none, they followed though every day on my sale, all the way to completion. I couldn't have achieved this sale without them. Highly recommended.

Yaswu · 15 July 2022

★★★★★ 1/5

Trustpilot

Dexters in Muswell Hill. A clueless organisation that have little knowledge about managing period property

Dexters in Muswell Hill, north London took on the management and major works of a grade 2 block. They sold themselves on their expertise of managing historical properties. They recommend surveyors and contractors suitable for the task of major works. In a nutshell, a clueless organisation with zero knowledge of lime mortar Flemish bond buildings. They added zero value and in some aspects destroyed value to the block by the cowboys they recommend.

Justin · 9 April 2024