Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDexters in Muswell Hill. A clueless organisation that have little knowledge about managing period property
Dexters in Muswell Hill, north London took on the management and major works of a grade 2 block. They sold themselves on their expertise of managing historical properties. They recommend surveyors and contractors suitable for the task of major works. In a nutshell, a clueless organisation with zero knowledge of lime mortar Flemish bond buildings. They added zero value and in some aspects destroyed value to the block by the cowboys they recommend.
Justin · 9 April 2024
Agent replied · 23 August 2024
Dear Justin, I am sorry to read your 1* review comments. I understand you are already in contact with our Director of Building Management. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWorking with dexters makes my working…
Working with dexters makes my working environment really smooth and easy, they are always organised and on top of things, any issues or problems they always have a solution, also claire from management is always approachable and if there is anything we need or any support or guidance we need she will go over and beyond to help us, working closely along side management team colleagues like graziana, angelo and noura has really made my experience working with dexters great and enjoyable at times as they are always knowledgeable with every barrier we face with move ins, the whole team are great to work with.
Clean · 8 November 2023
Agent replied · 24 March 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe needed to replace the tenants in our…
We needed to replace the tenants in our flat. Rhys Davies was fantastic in getting a good replacement in a difficult market. Friendly , cheerful and efficient he worked extremely hard on our behalf. We are so grateful. Sylvia Peile
Sylviapeilebtinternet.com · 30 March 2023
Agent replied · 28 October 2023
Dear Sylvia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been working with Emily from the…
I have been working with Emily from the Hackney branch at Dexters, who has been professional, helpful, and quick to resolve our issues with our new property. Thanks Emily!
Lauren · 13 January 2024
Agent replied · 24 March 2024
Dear Lauren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotI made the mistake of trusting Dexters…
I made the mistake of trusting Dexters again after an initial incident where pure profit over people made me wish I never encountered them, but I loved the look of a place being advertised and couldn't help but at least attempt to see if it was right for me. In the end not only was it a "bait and switch" the property being advertised was already off the market but I 1- got inedadted with irrelevant properties in my inbox 2- was stood up at a viewing that was scheduled and 3 had all of my communication preferences ignored. I won't fall again for the trickery and horrificly unprofessional conduct of Dexters again.
Tom · 4 November 2023
Agent replied · 28 October 2023
Dear Tom C, I am sorry to read your 1* review comments. I have passed them to our Sales Manager as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery easy and stress free process renting through Dexters Finsbury Park - Daniel was extremely friendly, helpful and professional!
Sofia · 26 July 2024
Agent replied · 23 August 2024
Dear Sofia, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional, great service
My recent experience with Dexters has been great thanks to Samantha Phillips who helped us with the tenant swap. Very professional, helpful and great communication. Thank you Samantha for your fantastic service!
Sylwia · 3 November 2023
Agent replied · 24 March 2024
Dear Sylwia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Donalina
I would like to give thanks to Donalina for her well organized and timely service when viewing, and showing continued kindness and support throughout the arduous maintenance issues. Thank you Dona.Kind regards, Jaesun
Jae · 10 October 2023
Agent replied · 28 October 2023
Dear Jae, We appreciate you taking the time to leave a great review regarding your experience with Donalina, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair at the Hampton Office was…
Alistair at the Hampton Office was extremely helpful in assisting us on a recent transaction involving a long chain of properties. Nothing was too much trouble, Alistair was professional and supportive throughout.I look forward to working with Alistair and his colleagues again in the future.
Jennifer · 31 October 2024
★★★★★ 5/5
TrustpilotI have to say Nadia was super amazing
I have to say Nadia was super amazing, she helped us a lot, it felt like she truly cared and tried her absolute best! We couldn’t have done this without her! And are super grateful
Gili · 17 August 2023
Agent replied · 28 October 2023
Dear Gili, We really appreciate you taking the time to leave such lovely comments about Nadia. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Dexters team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNina Gallagher at Dexters did the sales…
Nina Gallagher at Dexters did the sales progressing on my sale and purchase and was excellent. I really felt she worked on my behalf. Nina was on the ball always courteous and polite and extremely efficient. She knows her stuff. Thank you Nina. I would recommend her highly.
Barbara · 12 May 2022
Agent replied · 28 October 2023
Dear Barbara, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAbsolute delight
Just sold my property with Dexters in Tooting.I could not be happier with their work, attitude and performance: an absolute delight.The team led by Gaz worked tirelessly to get the property through as many viewings as possible. He was instrumental in marketing the property at the right price point which proved to be correct, as they found a buyer within very few weeks. From then on, Micheal took over. He was not just great in sealing the deal, but he also was brilliant in managing the process all the way through completion. I was kept informed on a weekly basis and he made sure communication between all parties was always flowing in the right direction. I would like to thank him for his professionalism, positive attitude and great work. Overall, I would not hesitate to recommend Dexters, they are a great bunch of people, who work very hard and, from my experience, delivered on their promise
MR · 30 October 2023
Agent replied · 24 March 2024
Dear MR DALCANALE, Thank you for taking the time to leave a lovely review regarding Gaz and Michael. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI think everyone was good with me . I’m so happy to them because : they so excellent .karl, Beth and Jamie helped me . All services was amazing!
Brigitte · 16 November 2025
Agent replied · 15 January 2026
Dear Brigitte, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotI’ve had a great experience working…
I’ve had a great experience working with Petros, the maintenance letting agent for the apartment I recently rented. From the start, he’s been very helpful and communicative, keeping me updated on everything that needed attention. Whenever I raised any issues, Petros responded quickly and took steps to address them efficiently. Although we’re still working through a few remaining items, I have full confidence in his commitment to getting everything sorted in a timely manner. His professionalism and responsiveness have really made a difference. Ola.
Lauraine · 25 April 2025
★★★★★ 5/5
TrustpilotThank you so much Sagar Patel for the help!!
I called yesterday to get help because I didn’t had hot water and Sagar Patel assisted me step by step throughout the whole process. He was the best!! Thank you so much Sagar
Marta · 4 October 2023
Agent replied · 28 October 2023
Dear Marta, Thank you for taking the time to leave a wonderful 5 star review. Sagar will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotCompletely ghosted by the agent…
Completely ghosted by an agent after we had already started looking at properties together. Tried to follow up via phone and email multiple times, no reply. A simple email saying „this property isn’t available anymore“ or whatever the reason might be is simply the professional thing to do, and it’s not hard. Will not be contacting them again for my next home search!
Ophelia · 27 September 2024
Agent replied · 26 October 2024
Dear Ophelia, I am sorry to read your 1* review comments. I have passed them to our Office Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotA 5 star service!
Dexters have looked after the management of our property for quite some years now, and I would like to take this opportunity to mention that in the past 12 months the attention to our needs and the management of our property has become a 5 star service. Our appointed property manager, George Bromage, is polite, helpful and efficient and ensures that all our needs and requests are taken care of in the best way possible way. I feel sure that our tenants are equally pleased with any dealings with him. His service is 5 Star!
Marilyn · 28 October 2023
Agent replied · 24 March 2024
Dear Marilyn, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBen was great & superhelpful
Finn · 26 January 2026
★★★★★ 5/5
GoogleThe two agents I interacted with were friendly, professional and helpful. Their communications were very good and they called to inform me of any changes (whereas other agents never got in touch at all). I would recommend Christopher Charles over other estate agents in the area.
Emma · 1 August 2022
Agent replied · 28 May 2023
Dear Emma, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have let my property for over 4 years…
I have let my property for over 4 years with initially Sebastian Roche, which was then taken over by Dexters. I have always had great service. My point of contact has always been Myra Mettam in the SE London office who is very responsive and gives good advice. She replies promptly to emails and has been on the ball for problems that could possibly arise. She is proactive which I find refreshing. She also supports the tenants appropriately. I had a problem with one of the tradesmen that the office organised a few years ago (overcharged for the work carried out). It was made clear to the office that this would not be appropriate, and since then I have had no such issues and only their trusted tradesmen have attended the property since. In the coyboy world of letting agencies, I would say that their management fees are fair and they provide a good service for both tenants as well as property owners.
N · 26 October 2023
Agent replied · 28 October 2023
Dear NLC, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBest estate agents
Dexters Chelsea sold my flat in a short period of time after other estate agents could not sell for months. Percy, Hugh and Olivia were of utmost professionalism, comminication and support i received was superb. I would give 10 stars if i could. Will be back and highly recommended!
Marianna · 7 March 2022
Agent replied · 28 October 2023
Dear Marianna, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatasha Bedenik - Very Impressive
Natasha Bedenik has looked after my Wapping property for more than a dozen years. At DAA, from my client perspective, the service was personal and being an overseas landlord this was reassuring. With the Dexters takeover things immediately became bureaucratic and impersonal but I'm really impressed with how well Natasha has coped with the challenges that this transition has presented.One situation that arose after the takeover was handled particularly efficiently:Out of the blue, I was approached by the solicitors of my own management company suggesting I was in breach of my tenancy agreement. Natasha, assisted by the very helpful Zhora, quickly uncovered the misunderstanding (pretty technical stuff) that had taken place on the part of the council and the solicitors. This matter initially caused me considerable concern but thanks to the knowledge and professionalism of these two ladies the matter was kicked into touch within 48 hours by my community governing board.
Yngve · 23 October 2023
Agent replied · 28 October 2023
Dear Yngve Ness, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe found our new house through Dexters…
We found our new house through Dexters Hampton. The agents here were always helpful and friendly and communication was good. There was always someone on the end of the phone to answer my questions when liasing with our seller.Overall a good experience.
Sally · 1 January 2023
Agent replied · 28 October 2023
Dear Sally, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service from Taylor Mcneil at Dexters
Amazing service from Taylor Mcneil at Dexters Twickenham. Buy2let onto rental, first time and after purchase the rental process and guidance was seamless. Would recommend the premier management package for a stress free rental. Thanks Taylor for a brilliant service and for answering your phone on holiday!
Barbara · 13 June 2022
Agent replied · 28 October 2023
Dear Barbara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.