Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotConnor Rowan at Dexters Property…
Connor Rowan at Dexters Property Management is a reliable and professional property manager who is always responsive to our needs and goes above and beyond to ensure that we are happy and comfortable in our rental property.
Kalman · 12 October 2023
Agent replied · 28 October 2023
Dear Kalman, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe wanted to give a special thanks to Daniel who was incredibly quick, friendly and informative in helping us secure our recent tenancy. He made a usually stressful process very simple and easy - thanks Dan!
Giles · 5 November 2023
Agent replied · 26 November 2023
Dear Giles, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended !!
The end to end service was fantastic during our recent property sale. The team at Twickenham in particular Nina were extremely professional and went above and beyond. I have used Dexter's services for the last 15 years for sales and letting and would not look anywhere else in the Twickenham area.
Neil · 1 July 2022
Agent replied · 28 October 2023
Dear Neil, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra Mettam is and was my first contact…
Myra Mettam is and was my first contact with Dexters her professional approach and her problem solving is second to none. I can highly recommend this person to manage your properties they are in safe hands
Jane · 1 November 2023
Agent replied · 24 March 2024
Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service
Exceptional service from Petros Giorganios and would highly recommend.
Rizwan · 3 June 2026
Agent replied · 8 June 2026
Dear Rizwan, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotJoseph was an absolute pleasure to work…
Joseph was an absolute pleasure to work with very knowledgeable and professional. He understood what I was looking for and got it done. Great Job!!!
Savvas · 16 June 2024
Agent replied · 23 August 2024
Dear Savvas, Thank you for taking the time to leave a lovely review regarding Joseph. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters - St. John’s Wood - Patrick Downham
Had a very positive experience working with Patrick at the St. John’s Wood Dexters office. I had very limited time to find a flat before starting my grad school program and Patrick went above and beyond to ensure that it happened. I love my current flat and most definitely will return to Dexters in the future.
Anne · 28 September 2021
Agent replied · 28 October 2023
Dear Anne, It’s great to hear that you have had a brilliant experience with Patrick in our St Johns Wood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI’ve had a fantastic experience with…
I’ve had a fantastic experience with Dexters due to Jada Palmer, my agent. She’s gone above and beyond to be both responsive and to fix any issues I’ve faced in my new flat since I’ve recently moved in January. I’m so, so grateful to have such a good agent, especially since I’ve had a terrible experience in the past with my previous letting agency. I would definitely recommend Dexters and especially ask for Jada!
Asma · 28 May 2024
Agent replied · 23 August 2024
Dear Asma, Thank you for taking the time to leave a wonderful 5* review. Jada will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotReally professional and timely…
Really professional and timely responses from them especially Danilo Shabudin. I have had a few requests over past few days that Dan professionally handled. Highly recommend
Shehroz · 27 May 2024
Agent replied · 23 August 2024
Dear Shehroz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotOn a process of renting a one bedroom…
On a process of renting a one bedroom flat, managed to book a viewing on the same day, thank you to Jaden support and flexibility. My offer has been accepted on the next day, All the paperwork is now in place and his manager Liz is keeping me updated with the approvals progress. Fingers crossed 🤞
Angelica · 24 September 2021
Agent replied · 28 October 2023
Dear Angelica, Thank you for the Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleBenjamin Templeton was really helpful with my property search
Bailey · 23 January 2026
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.
Consumer · 4 August 2023
Agent replied · 28 October 2023
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBest estate agent experience in London
Eunice is fantastic to work with. She took the time to understand what kind of flat we wanted and worked above and beyond to find us our flat. Couldn’t be happier with the help we received. Highly recommend.
Colette · 28 August 2023
Agent replied · 28 October 2023
Dear Colette, We really appreciate you taking the time to leave such lovely comments about Eunice. He will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service! A special shout-out to Joshua Moody for his promptness and professionalism in handling all my requests. Highly recommended!
Josh · 19 October 2026
★★★★★ 4/5
TrustpilotNasra Said leaving her post as my property manager
I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.
Frosso · 18 September 2024
Agent replied · 24 March 2024
Dear Frosso, We really appreciate you taking the time to leave such lovely comments about Nasra, They will be so pleased to read your 4* review. Please do not hesitate to contact the team in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotRecommend Highly
Recommend Highly! I cannot recommend Dexters in Muswell Hill enough. I had great pleasure dealing with Antonio from the sales team who from the moment we made contact the process has just been smooth from start to finish. He would update us regularly and always go the extra mile for us! Thanks Antonio!
Alessia · 21 February 2022
Agent replied · 28 October 2023
Dear Alessia, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid dexters in Ealing
I recently had an unfortunate experience with a group of agents from Ealing, and I feel compelled to share my disappointment. I approached them few times with the intention of renting a property, but what followed was a series of disrespectful behaviours that left me frustrated and disheartened.The agents seemed to have no regard for customer service. Instead of assisting me, they bombarded me with an excessive number of questions, seemingly for their amusement or to test my patience. Their approach was not only unprofessional but also disrespectful, as it made me feel like my time and needs were not valued.To make matters worse, they laughed openly during the process, seemingly finding entertainment in my discomfort. It was incredibly disconcerting to be treated in such a mocking manner, especially when I was there as a potential customer seeking assistance. Their behaviour not only undermined the trust I had in their professionalism but also left me feeling humiliated.Instead of easing the purchasing process, the agents intentionally made it difficult for me.
Emilia · 17 January 2024
Agent replied · 24 March 2024
Dear Emilia, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you, I understand they have already tried to make contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean was excellent in…
Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.
Stuart · 21 December 2022
Agent replied · 28 October 2023
Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotArchive and Ryan were very professional…
Archive and Ryan were very professional in keeping us informed of properties appropriate for us.
Sasha · 18 November 2024
Agent replied · 23 December 2024
Dear Sasha, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
Trustpilotgreat service
Helpful, informative and efficient service from Dexters Acton team
Tracey · 28 May 2026
Agent replied · 8 June 2026
Dear Tracey, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleI can’t thank Daniel Harris enough for helping me find not one, but two flats over 2 years! I hope to get lucky enough to cross paths with him again. He’s super knowledgeable, friendly, and helped me through the process with ease.
Celeste · 28 April 2023
Agent replied · 28 May 2023
Dear Celeste, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJamie Davies at Christopher Charles did a phenomenal job in helping us find the perfect rental for my 3 friends and I. It was a great service and I would recommend him to all who are looking for their next rental property. Thank you Jamie and Christopher Charles!
Phoebe · 30 September 2022
Agent replied · 28 May 2023
Dear Phoebe, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Ria Burton, Customer Relations Team
★★★★★ 5/5
TrustpilotI worked with Esta to complete my very…
I worked with Esta to complete my very painful purchase. She was brilliant throughout the transaction, regularly checking in, chasing my solicitor, chasing the seller and their solicitor. She helped significantly with the frustrations and stress of the issues we faced and all the while being super friendly and polite.
Dan · 5 July 2022
Agent replied · 28 October 2023
Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Finsbury Park Lettings Team have been absolutely fantastic! From start to finish, the service was professional, friendly, and efficient. They were always quick to respond, kept me updated throughout the process
Adam · 16 November 2025
Agent replied · 15 January 2026
Dear Adam, We really appreciate you taking the time to leave such lovely comments about the Finsbury Park Lettings team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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