Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe dealt with Zen from the Battersea…
We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!
Olivia · 11 November 2021
Agent replied · 28 October 2023
Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThe best service from Aidan and Verity
I want to thank and highly recommend Aidan O’Brien and Verity Chaplin from Dexters Wimbledon branch for helping me out with finding and buying my first property in a dream location. Their constant guidance and professionalism have made the experience of buying a property pleasant and stress-free. You can definitely count on them for a smooth sales cycle including constant advice and on-time response to any queries. Last but not least I thank them for their kind and friendly approach, much needed especially in times of global pandemic. Keep up the great work guys :)
Ani · 28 October 2020
Agent replied · 28 October 2023
Dear Ani, Thank you for taking the time to provide such lovely comments about Aidan and Verity in our Wimbledon office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Enjoy your new home. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotHassan Zeiour- The man, The myth,The legend
We were so pleasantly surprised by the amazing Hassan Zeiour at the Kensal Rise branch. We had never had such superb experience with a rental agent. Hassan was exceptionally helpful, reliable, friendly, professional and honest. We had just moved from Cali to London and were completely new to renting in the UK. Hassan really took the time to explain the whole process to us. And he did so with genuine warmth and understanding, with our best interest at heart. He wasn’t forcing anything upon us and really gave us space to make our decisions at our own pace. We felt truly supported and guided throughout the entire process. Even when we looked at other areas that weren’t covered by him, he was kind enough to connect us with other Dexters agents, ensuring all was just as we wanted. Hassan is a true gem and I want to recommend him to everyone !!!
Desi · 27 October 2020
Agent replied · 28 October 2023
Dear Desi, Thank you for the fantastic feedback about Hassan in our Kensal Rise office. Feedback is really valued by the teams and comments like this make all the hard work they put in all the more worthwhile. I will make sure to pass your comments on to the legend himself! Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 4/5
TrustpilotGreat experience, especially in property viewing
A big shout out for Camila Ruiz. She not only showed me the properties that I asked for, but also drove me around showing me other properties that I may like. She was very informative, and most of the properties that she suggested were at the top of my consideration list.I would totally rate 5 stars, but the sale agent that I worked with from Dexter was a bit pushy. I believe that there are rooms for improvements on that front.
Henry · 27 October 2020
Agent replied · 28 October 2023
Dear Henry, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Charlie Brandsatter @ Westbourne Grove Dexters
I called into Dexters on the off chance to see if they had any viewings available. I was met by Charlie Brandsatter at Westbourne Grove Dexters who went above and beyond to help me find the right property within my budget. Dexters offer a very professional service, responded to calls instantly and made buying my first property in London a stress free process! I would highly recommend Dexters and a special thank you to Charlie for going above and beyond!
Ashleigh · 27 October 2020
Agent replied · 28 October 2023
Dear Ashleigh, Thank you for taking the time in providing such lovely comments about Charlie in our Westbourne Grove office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Customer Experience with Jessica Steer from Dexters-Kingston
We are in the process of renting a property and our agent is Jessica Steer from Dexters-Kingston. Jessica is very customer focused very friendly and professional. We had specific requirements that we asked for during our search and Jessica provided us with options that met our requirements. She followed up with us until we found the right property. Further than that, after deciding on a property, Jessica worked with the landlord to meet our requests in terms of making modifications to the property. Jessica provided a great customer experience with her understanding of her customers and doing her best to accommodate our requests and keeping us informed with the status along the way.
Elias · 22 October 2020
Agent replied · 28 October 2023
Dear Elias, I was very pleased to read that Jess in our Kingston office has delivered a great five star service. Our teams are truly thankful for great feedback as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Kingston
As a property searcher you come into contact with many estate agents during your property search. Over many years of experience I have never had a better experience with as estate agent as I have had with Dexters Kingston. My direct contact was with the estate agent Jess Steer who was ABSOLUTELY amazing. She has such a nice charisma, is an amazing problem solver, very cooperative and prompt and she is able to quickly find alternative solutions for any obstacles might’ve faced. She took in hand all the necessary steps and conducted to the best of her abilities making my property search a lot easier. Thank you very much Jess and the team ! In general the Dexters Kingston team are very professional and friendly and are ready to assist anytime in every possible way.
Samar · 22 October 2020
Agent replied · 28 October 2023
Dear Samar, Thank you for taking the time to leave such a lovely review about Jess in our Kingston office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
TrustpilotJess Steer from Dexters Kingston was…
Jess Steer from Dexters Kingston was kind, serious, flexible and quick to answer the emails. My mother and I really liked her service. But there was another Dexters girl Sonia de Abreu (I don't know exactly which Dexters) she kept pushing us, it was unpleasant, we are not happy with this girl. With Jess she was the girl that we had to deal with from the beginning, I didn't really understand what Sonia was doing. Jess has to be raised in salary and rank.
RYAN · 22 October 2020
Agent replied · 28 October 2023
Dear Ryan, Thank you for the great five star review regarding our Kingston office. The team always work extremely hard to ensure a five star service, Jess and Sonia will be delighted to read your comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent renting experience with Jess
Renting a property is a really important step before my oversea relocation. It is my first time to rent in UK and not know very well about the process. Jessica Steer at Dexters Kingston is so helpful and professional. She knows well about my needs and recommended a suitable property to me in short time. She always replies and updates me promptly. Surely I will ask for her help when I need to buy a house in UK in near future. And I also strongly recommend her to you all.
Joyce · 21 October 2020
Agent replied · 28 October 2023
Dear Joyce, Thank you for your kind words regarding Jessica and our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotAll in all I had a great experience!
All in all I had a great experience!Being a first time renter I was completely unaware of all the processes and requirements for renting a property and Sonia was extremely helpful. She was very patient with us and helped guide us through the whole process bit by bit specially over the difficult times we were in earlier this year. She was there with us until the very last minute after had collected the keys to the property and moved in. If it wasn’t for her and her great communication skills we would have found it extremely difficult to rent a property.
Reem · 20 October 2020
Agent replied · 28 October 2023
Dear Reem, Thank you for your kind words regarding Sonia. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Service From Jess and the Team
We have recently been looking for a new rental property. With all the requirements we had such as a garden, the property being pet friendly and being near central Kingston we were asking for a lot! Despite the fact we have been loyal customers of our previous letting agents for over 4 years, they were extremely unhelpful when we got in touch and just told us to scour the internet like everyone else if we didn’t want to stay in our current property! Luckily Jess and the team at Dexters came to our rescue. We arranged to look at several properties with them and within a couple of hours of falling in love with our new home they had negotiated with the landlady and had everything in place! We really can’t thank Jess enough and would definitely recommend Dexters Kingston to anyone. Thank you!
Jessica · 20 October 2020
Agent replied · 28 October 2023
Dear Jessica, Thank you for taking the time in providing such lovely comments about Jess in our Kingston office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExtremely Happy
I recently put my home in W8 on the market with Ellie from Dexters in the South Kensington office. I have to say, over the years, I have sold numerous properties, be them investment properties or my own personal residence. Over the course of those sales I have dealt with a number of Sales Agents from various agencies and I do believe Ellie to give a level of professionalism second to none which shone through right from the beginning. Ellie kept me informed every step of the way and made certain I was kept abreast of every development. I would highly recommend Ellie, especially for her approach and attitude toward the entire process. Thank you Ellie
Bridget · 20 October 2020
Agent replied · 28 October 2023
Dear Bridget, We are delighted that you took the time to leave such a fantastic review which the South Kensington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotOne stop friendly service
One stop friendly serviceDexters Kingston has been managing our property in Kingston for a few years. Having a letting property away from where we live always posed challenges in the past, until Dexters took over. They have made impossible possible, as a landload, I value TIMELY- prompt response from the team; FLEXIBLE - always be able to find a solution even for unusual cases; FRIENDLY - we would say no to a friendly chat?! ; Lastly but most importantly PROFESSIONAL - so far there weren't any laps between tenancy and we have been happy with the tenants they chose for us. More than happy to recommend Dexters Kingston and special thanks to Sonia, Jordan, Amelia and the team. Stephen
Stephen · 20 October 2020
Agent replied · 28 October 2023
Dear Stephen, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant Estate Agent!
Dexters Estate Agents in the Hampton Office has been so helpful. Especially to Jess who is super enthusiastic and keen with understanding our preferences to help us find a place to move. She has been so reassuring within the entire process, keeping us updated and letting us be a part of the loop with her - overall very kind, charismatic, patient and dedicated. I also would like to thank Tom for helping us understand the process and procedures with making offers, being super helpful and a key asset to making us confident in our decisions. In all, will definitely be recommending Dexters due to their great customer service and building rapports.
Tri · 19 October 2020
Agent replied · 28 October 2023
Dear Tri, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExperience Review
Lauren was incredibly helpful and patient during my moving experience! As someone new to the UK, I greatly appreciated Lauren’s help from start to finish. She was especially helpful during the referencing process (which took some extra time due to the time zone issues we were dealing with). This was something I’ve never had to deal with in the US, so it was so nice to have someone answer my questions and guide me through this. Everything ended up being great and I’m so grateful for her!
Emma · 16 October 2020
Agent replied · 28 October 2023
Dear Emma, Thank you for leaving a great five star review. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotMy fellow executor has said much of…
My fellow executor has said much of what I would say about Dexters' service. My late mother-in-law was as impressed as we have been when they found the flat for her in 2014. John Ramirez and his team, in particular Gazmir Ujkaj, left no stone unturned, and nothing was too much trouble. Gaz negotiated a very good price for the flat in difficult market conditions and saw the transaction through in exactly the timescale he had required of the buyers in August 2020.I have no hesitation in recommending Dexters for any property transaction.
Robert · 15 October 2020
Agent replied · 28 October 2023
Dear Robert, Thank you for your kind words regarding John and Gazmir, we are delighted to read that we achieved our aim of nothing is too much trouble. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI have been thoroughly impressed with…
I have been thoroughly impressed with my recent experience working with the Fulham Lettings Team at Dexters. Rachel Patient and her team have provided a 5 star service and given me great advice to not only secure an excellent professional tenant in this tricky market but have managed to do it in a short space of time so I have a seamless back to back tenancy with no vacant period. I would recommend anyone with a rental property in SW6 to go and talk to the Team at Dexters if you want a pro-active agent who really cares about their clients and produces results quickly!!
Michael · 15 October 2020
Agent replied · 28 October 2023
Dear Michael, Thank you for your kind words regarding Rachel and our Fulham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent experience renting our property through Dexters, Kingston branch
We would certainly recommend renting out property though Dexters, Kingston branch. We have dealt with both Sonia (Director) and Amelia (Manager), and they are both highly efficient and courteous. We have just renewed the contract for our first property, for which the tenancy has run smoothly for two years already. Sonia has now found us a great tenant within days of registering our second property, and like Amelia also, she has responded instantly to any requests or questions we have had along the way. Dealing with the entire team at Dexters is like a breath of fresh air. Having had an extremely disappointing experience with another local agency, we will definitely be keeping both our properties with Sonia and her team for the forseeable future!
HH · 14 October 2020
Agent replied · 28 October 2023
Dear Sir/Madam, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI have used Dexters lettings team for 3…
I have used Dexters lettings team for 3 years now and they have been amazing. Sonia has been my point of contact and she has handled every issue Ive had quickly and efficiently. I had some tenants move out without warning and within a month Sonia had my flat cleared out, cleaned and new tenants in leaving me with no loss of rent. If Sonia is busy there is always another friendly member of the team to help with whatever I need. Highly recommended!
Ryan · 14 October 2020
Agent replied · 28 October 2023
Dear Ryan, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotQuick response
Quick response, always clarifying any questions, a very good agent.
KatherineFilpoJaquez · 12 October 2026
Agent replied · 17 October 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat Experience as a landlord
We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.
PF · 8 November 2023
Agent replied · 24 March 2024
Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBig thanks to the Finsbury Park team for all their help in securing us a beautiful apartment.
Jamie and Dan were both professional, very responsive and proactive in moving things forward. The process was smooth. and Jamie and Dan were genuinely helpful.
Oz · 24 July 2024
Agent replied · 23 August 2024
Dear Oz, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWe want to the thank dexters agent…
We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine
AMIT · 2 July 2024
Agent replied · 23 August 2024
Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have recently dealt with Ellie…
I have recently dealt with Ellie Padgett from Wetherells Estate Agents. The process was very smooth with Ellie being very efficient on all fronts. We had a slight issue at check-in and Ellie handled the matter very promptly even meeting me on-site personally. I wouldn't hesitate to recommend Ellie and Wetherells. From the dealings I have had with her, I would say she is an asset to the organisation and you are lucky to have her!
Kirsty · 14 July 2021
Agent replied · 28 October 2023
Dear Kirsty, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you the best of luck going forward. Kind regards Evie Fisher Customer Relations Team
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