Dexters Finsbury Park reviews in London

★★★★★ 5/5

Trustpilot

5 star service received …

5 star service from Sebastian Baldwin at the Dexter Teddington office. This move was very emotional for me and Seb has been so helpful and so professional. Answering all my questions and emails no matter how many I sent. He has put me at ease and I would highly recommend working with him and the Teddington office. I’m so excited to move and would like to say a huge thank you to Seb for supporting me in making this happen from start to finish . THANK YOU!!! Tracey

TC · 6 April 2022

★★★★★ 5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

★★★★★ 5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

★★★★★ 1/5

Trustpilot

Hampstead Branch

The service at Hampstead branch is very poor. We were showed two properties in the area by Luca Worley. There was no follow up after the viewings for feedback. He was unable to answer some questions during the viewings which was fine. He said he would find out but this did not happen. We had to contact him almost a week later to express our interest in the properties and follow up on the questions. Communication with him was not great. His emails were curt. I think Dexters could provide some basic training for their staff on communication and negotiation skills. I would certainly not recommend Dexters to any potential sellers or buyers. A very typical high street estate agent.

Chris · 8 March 2022

★★★★★ 5/5

Trustpilot

Competent advice is worth a lot

A friend of mine who bought a flat in Pimlico recommended Dexter. She was right. They sent me Hannah to help me sell my second home. Being a foreigner and not too familiar with the procedure of selling property here, I got fully informed by Hannah, and more: She told me where to find governments info at internet which was very helpful. When it came to evaluation, Hannah had already found out in advance about the value of comparable property in the area and showed me figures of the differing asking and actually selling prices. She suggested a selling price range and I feel much safer now to continue with my first selling in the UK. Hannah is highly competent and experienced which is very reassuring for me. Thank you, Hannah!

Christine · 1 March 2022

★★★★★ 5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

★★★★★ 5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

★★★★★ 1/5

Trustpilot

The Most Unprofessional Property Management.

If we could give 0 stars we would. Dexters have been absolutely awful and by far the least professional estate agent we have come across in numerous rentings in London. A combination between a high senior manager at a local restaurant chain and Dexters as a property agent, should have made for a great combination of professionalism and attention to detail. Instead Dexters have shown the processes and procedures in property management are certainly there to be broken by them (repeatedly over and over again). The highly professional executive only seems quick and more importantly cheap fixes meaning any issues are reoccuring as they do not get resolved first time. Dexters have a designated Maintenance e-mail within their property management team which we were advised we should use. We contacted them on the Monday and by the Friday, there was still no further response. We contacted Charlie, the Property Management Director to be told we were lucky to have reached him and blamed us for not doing more in contacting them. However did confirm receipt of the email but no reply made. A garage confirmed to be in perfect order on moving in had a leaky roof discovered 2 weeks after moving in creating execssive damp then mould inside. The roof was fixed but nothing was done inside to help alleviate the dampness. We were eventually told by Charlie to store our items inside the flat as nothing more would be done to assist us having already thrown away items with mould on. Items were moved inside and cleaned into designated storage locations including a built in wardrobe. Due to issues later confirmed to be dampness within the existing external walls which were located immediately behind the wardrobe and other areas of the flat, mould came and we lost significantly more items due to our belongings being covered in thick mould, including professional photos our two year old daughter. We contacted Dexters once again but despite it being a "cheap fix" previously, Dexters issued for a surveyor to come and check the issues. Costly improvements (£1500) were recommended with the report stating clearly it was an issue beyond tenants control. Numerous senior managerss and a Director blamed this issue on us as tenants for not cleaning behind a wooden built in wardrobe onto an external wall. Not sure how they believe this to be possible? GDPR rules have been continously abused with our personal contact details being shared with numerous contractors without being aware of such matters and contract rules being broken on numerous occasions. Lindsey, The Senior Property Management Manager sent an identical email to both ourselves and to the new tenants with the information being factually wrong for both parties. Again, showing that they really do not have a professional working behaviour.We finally dealt with Adam who agreed that there were mould issues as a result of the property/ maintenance. Adam informed me he would call me back once be had spoken to the landlord regarding these issues that finally admitted their were faults within the property from his own check. This was after having breathed mould in areas of the property that could not be cleaned (only one of two solutions/ support provided - the other being opening windows for a built in wardrobe) for over 3 months with a 2 year old daughter too. After 3 weeks since Adam's initial contact to say he would contact us again after going back to the landlord again as he had not done so personally, still no response. We handed our keys back yesterday but no process to confirm receipt of collection or response regarding the check-out.Overall, do not trust Dexters with maintaining your property as a landlord as slow to action any agreed jobs. As a tenant, they break any procedure they feel like for their own benefit. Their service is appalling and the suits may look smart and professional but their standards level of service are beyond the poorest we have encountered in 5 rental properties.

Marc · 24 February 2022

★★★★★ 5/5

Google

Chloe Tansley, what a superstar! This was a difficult sale, our buyer wasn't very reliable, she has worked so hard to get this through the finishing line. On top of it she has always been very kind, even when most of us would have lost our cool. I have a big admiration for her and we are very grateful for her hard work. Thank you Chloe!

Sus · 1 August 2023

★★★★★ 5/5

Google

Jamie has been great! He showed us a property he knew we'd love before it went on the market and helped us put in an offer that the landlord would accept. Everything since the offer has been accepted has been very swift and smooth. He's been very attentive.

Rowena · 16 August 2024

★★★★★ 5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

★★★★★ 5/5

Trustpilot

The team at Dexters have been extremely…

The team at Dexters have been extremely professional and polite to date - Mawuena, David and Ade were great during the viewing/move in process and couldn’t have been more helpful. Since moving in I’ve had a couple of small issues that Suzy dealt with quickly and efficiently. She’s super responsive and friendly - an asset to the company!

Dilber · 5 February 2024

★★★★★ 4/5

Trustpilot

My experience with Luke from Dexters…

My experience with Luke from Dexters Muswell Hill has been great! Although we are yet to reach a rental agreement on a property, throughout the process so far Luke has been polite, friendly and exceedingly helpful in answering our questions and taking into account our requirements when suggesting suitable properties for us. I would recommend these guys to anyone looking in the area and am confident that going forward Luke will help us to find our next home.

Tris · 20 May 2022

★★★★★ 5/5

Google

We used Dexters for the sale of two flats in N19. The team have been outstanding from start to finish. Their service has been nothing short of exemplary throughout the process. I would like to mention Chloe and AJ in particular who have been a huge help through some bumps in the sale process. Both have been highly professional, diligent and helped achieve a fantastic sale price in a short time span. I would have no hesitation in recommending Dexters and both AJ and Chloe if you’re looking to sell a property in Finsbury Park.

Oliver · 3 April 2025

★★★★★ 5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

★★★★★ 4/5

Trustpilot

Hardworking, communicative and know their stuff

Sold my family's Chelsea flat through Dexters late last year (2021) and was very happy to work with Percy, Hugh and the team. Highly personable and pleasant to deal with, I always felt treated as an individual (and partner in the sale process) rather than just another punter. Good listeners, which is very important and in my experience quite rare.Also I found the wider support team at Dexters very responsive and on-the-ball (I never had to wait more than an hour for a reply to an e-mail or text...usually came within minutes). Bottom line: Really know their stuff and fought hard to get the highest price possible in a challenging market environment, including creative approaches to marketing and providing help and advice above and beyond the "call of duty" (e.g. helping with move / clearing flat etc.) Recommended!

Bruno · 26 January 2022

★★★★★ 5/5

Google

I've worked with so many realtors these past few months and it's been such a mixed bag. Harry however, has been a pleasure to work with. He is responsive, professional, (and most importantly) accurate in the information he delivers. 10/10 would work with again.

Justin · 25 March 2026

★★★★★ 5/5

Google

We had dealings with Karl at Dexters who has been brilliant. Very knowledgeable, professional and really responsive. Clear communication from him and his team, looking out for our best intrests. I would strongly recommend going with Dexters for a hassle free and personalised service.

Sef · 25 March 2026

★★★★★ 5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

★★★★★ 5/5

Trustpilot

Shout out to Jessica Carson…

Shout out to Jessica Carson for her great help this past week. Jess is an an excellent communicator and was a pleasure to deal with from start to finish, smoothly and quickly negotiating a rent increase acceptable both to myself (landlord) and the tenant on my north London flat. And thanks for the maths lesson too. Hopefully I now know the difference between £1,250 and £12,250.....

Gavin · 13 July 2023

★★★★★ 5/5

Trustpilot

Supportive staff

Malachi Murray always responds to our emails quickly and efficiently. We have received great support.

Maria · 15 October 2026

★★★★★ 1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

★★★★★ 5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

★★★★★ 5/5

Google

Jamie was very helpful in my search for a property

Hannett · 16 November 2025