Dexters Finsbury Park reviews in London

★★★★★ 4/5

Google

I was very happy with the service that I received. Ajibola Olatundeolaleru and his team ensured a smooth sale process.

Gonzalo · 16 November 2025

★★★★★ 5/5

Trustpilot

Looking after both landlords and tenants

Dexters has been my agency for a couple of years now and I have been immensely comforted knowing that the property is being well-managed. They bring any issues in the flat to my attention right away, and work with me on best and most cost-effective solutions. Thank you also for ensuring fair invoicing from contractors (Shout out to Mohammed Amin for sorting out one such issue very recently for me!)

Lesley · 28 November 2023

★★★★★ 5/5

Trustpilot

I’ve recently re-let my property and…

I’ve recently re-let my property and have continued to use the letting and management services of Dexters. The service over the last 4 years has been exceptional with a hugely professional service received from all teams. Good communication during the viewings process and the ongoing management of the property. Great technology too making the process very simple as an overseas landlord.Thank you James and the rest of the Dexters team!

James · 26 November 2023

★★★★★ 1/5

Trustpilot

Would give a 0 if I could

Would give a 0 if I could. We went under offer on a property with Dexters (specifically dealing with Hannah Thelwell). There were tenants in the property and they informed us they were moving out in 3 months time. We started they buying process, paying for solicitor fees, surveys etc. amounting to nearly £1000. We then found out months after going under offer that that the tenants lease was actually a year long and they understandably did not want to move out which resulted in the sale falling through and us as first time buyers loosing out on nearly £1,000. Dexters did not care in the slightest and lied to us throughout the whole process, the tenants rented the property via Dexters so they knew fine well the lease length. Would actively avoid using them again and would not recommend Dexters to anyone.

Leanne · 17 February 2023

★★★★★ 5/5

Trustpilot

I had a great experience with Dexters…

I had a great experience with Dexters Isleworth during my move-in and move-out. When I moved in 2 years ago, Munir was very helpful with every step of the procedure and he made our rental process very easy. During our 2 years at the property and on our move-out after 2 years, Connor was responsible and he also made every step very helpful. They all tried hard to find us a new property. It was a great experience after all thanks to Munir and Connor, and many of them in Isleworth branch.

Huseyin · 16 February 2023

★★★★★ 1/5

Trustpilot

The whole team is unprofessional

Jodie is absolutely unprofessional, not helpful at all and only cares about getting the deposit money but whenever there are complaints they aren’t replied to and re-directed to anyone that can deal with it. In our flat we have been dealing with a mold and we had to fix it ourselves and we have been waiting about 5 months if not more for the repairs to be done after our previous tenants and yet nothing has been done. The lady called Lydia has emailed us about an “inspection” that she didnt get into details of and told you that a colleague will come to our property on the day and time that none of us are available and are not replying to our emails asking to reschedule on a day that is suitable for everyone as we feel uncomfortable with a stranger entering our property when no one is home. Abhorrent.

Natalia · 14 February 2023

★★★★★ 5/5

Google

Ben was incredibly helpful, great help

Freddie · 15 March 2026

★★★★★ 5/5

Trustpilot

Alistair Maclean was very helpful!

I recently worked with Alistair Maclean of Dexters in a complex leasehold sale (the client's previous solicitors had failed to registered documents from 2001). Locating and obtaining the unregistered documents, getting consent from the freeholder's new lender, and registering those documents with HM Land Registry took several months. During this time the buyer had three changes of solicitor due to staff leaving. Alistair did an excellent job of managing all parties' emotions and moving matters forward to enable us to successfully complete the transaction.

AH · 10 February 2023

★★★★★ 5/5

Google

Very professional and efficient service. Karl the branch manager managed the whole process of renting my property and exceeded my expectations. Friendly and always ready to answer any questions.

Ervin · 11 September 2026

★★★★★ 5/5

Trustpilot

Service Review

Dexter has been managing my property for several years and I always received rent within reasonable time. However, I encountered a problem with this recently where the property manager insisted that the rent has been paid to me although the statement was not sent. I pointed out that no fund reached my bank account on several occasions. She failed to understand that the statement went hand in hand with rent payment, This went on for a few days. Eventually I called Property Management team and spoke to Gabija Pabalyte. She knew the problem immediately and was able to resolve the non-payment issue with the Account Payable team immediately. I received the remittance the next working day. Full mark to Gabija Pabalyte.

Martin · 19 December 2024

★★★★★ 5/5

Google

I have been talking to Jamie Davies from this estate agent and he has been absolutely great. He has never been pushy and always very kind and respectful. He truly does his best to really help you find the perfect home and he is always responsive and amazingly quick. He has been extremely patient with us and he helped us getting the best deal. Honestly I never had such a smooth experience with any other estate agent in London. Thank you Jamie!

Cristiana · 28 January 2023

★★★★★ 5/5

Trustpilot

Julian Daley is great

Julian Daley is great.Julian is our property manager, he help us arranged to fix stuff on time.Eg, there was sth wrong with the fridge.m, he arranged the vendor to come and investigate and fix it, within a short period of time.When I there were issues, he could guide us promptly or redirect us to the relevant parties.Overall, he is very helpful and provided prompt feedback. Thanks for your help

Uy · 2 December 2023

★★★★★ 5/5

Trustpilot

Callum was 100% committed to the sale

Callum was 100% committed to the sale of our property, he was dedicated & communicated with me regularly, always willing to explain anything we were unsure of. Callum & Fadi were both amazing in supporting us through the journey of our sale! We were very happy with the service & kindness they both showed us. Thankyou Callum & Fadi at Sunbury branch. Mandy, Jason & Mia.

Mandy · 5 February 2024

★★★★★ 5/5

Google

The Team at Dexter's FP, especially George and Raphael, have been a pleasure to work with during my property search. They led the offer negotiations in a patient yet determined manner, enabling a swift agreement despite various challenges. Throughout this process, they thoroughly impressed me with their availability, transparency, and their proactive approach. George's leadership of the negotiations was underpinned by a consistent and genuine concern for the involved parties' individual needs.

Tim · 17 September 2023

★★★★★ 5/5

Trustpilot

Super helpful and friendly service!

I worked with Alistair Maclean from the Sunbury Office, and I would not hesitate to contact him to my clients. Alistair has been super helpful and proactive throughout the transaction, ensuring exchange of contracts within the desired timescales.Thank you so much to Alistair and his team at the Sunbury Office!

Randeep · 15 November 2024

★★★★★ 1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

★★★★★ 5/5

Google

Ben was fantastic, thank you

Freddie · 15 March 2026

★★★★★ 5/5

Trustpilot

The Dream Team

Before appointing Dexters to rent out the property I checked with both landlords and tenants who had experienced Dexters’ services - the reports were good so I went ahead.I have to say the Surbiton office and other departments involved have been nothing short of amazing.In particular Connor Rowan, together with Victoria Nugent, Annie Buckland, Codie Haddon, Hope Jones and Tom Lelyveld.All have gone above and beyond to support someone new to renting out a home and who knew nothing.Connor especially managed to do the impossible by retrieving documents that unexpectedly needed by the bank, clambering into the attic and extracting them with outmost efficiency.Having Dexters on my side has been a huge relief and negated worry about the whole procedure.The only comment I would make is that sometimes internal computer networks don’t always work but generally a few emails and the problem is overcome.Thank you team - you’re doing a great job!

Susan · 10 December 2024

★★★★★ 5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

★★★★★ 5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

★★★★★ 5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

★★★★★ 1/5

Trustpilot

Dexters Dartmouth Park

We hired Dexters (Dartmouth Park) to market and sell our property in July 2022 and unfortunately our experience has not been to the same five-star standard that others have had. Unfortunately, our property remains unsold, we feel like we've had five months of wasted time in trying to sell our property and are the best part of £700 out of pocket as a result of their poor advice. When Dexters made their original pitch to market the property, we were really impressed with everything that George and the team had to say. One of the main 'selling points' for us was the promise that there would be weekly feedback, that they knew the area and would have little problem selling the property given they had sold other properties in and around our area. However, our experience was not what was sold to us. At first, there were a number of viewings booked in and this seemed very promising. In order to make things as easy as possible for the team, we agreed to give them a set of spare keys, so that they could more easily conduct viewings without needing either of us there to let them in. However, on the literal first viewing where they could use our spare keys, Lia lost one of them. Thankfully for us it was easily found and we were able to avert the need for locksmiths or anything particularly problematic happening. But from that point, we felt like we could no longer trust Dexters with a set of keys. It felt like they were careless with them and that we could not risk them leaving our home vulnerable after a viewing. As a result of this, we asked that Dexters only arrange viewings that we could let them in for. That provides important context for what we believe was one of the main issues that we experienced with Dexters, incredibly poor (and unsatisfactory) communications. Earlier in this review I mentioned that we were promised weekly feedback calls, after the first couple of months these just seemed to stop. Obviously as viewings began to become more infrequent, so did the weekly feedback calls. On more than one occasion we would have to contact the team in order to ask for feedback or an update on what they had planned next. In addition to this, as a result of the issue of the lost keys, we informed Dexters of dates and times when viewings would not be possible (for instance due to work commitments). The number of times this was seemingly ignored and viewings were booked in at times that would not work meant we felt like we were talking to a brick wall. Whenever we fed this back the response was 'sorry, we are busy'. I'd normally accept this, however it ignored the fact that by this point we were having to manage their calendars for viewings on top of our own work and personal lives. When you are paying for a service, this kind of poor management and miscommunication is just unacceptable. The final point I would like to highlight as part of this review is the terrible advice that we received, which as mentioned has left us £700 out of pocket, which given the cost of living crisis would have been useful to still have in our bank accounts. At the start of the marketing period we were informed by Raphael to purchase a pack from our local council that would help when a buyer was found. He had noted that in his experience there were delays with getting them and it could impact our sale. So, given that he and the team were the experts, we bought the pack for £200. However, we did not experience a delay and received our pack within the Council's service level agreement. Only upon reviewing the contents of the pack did we find out it would only be valid for six months. So, that will expire in February and we will need to purchase another one when a buyer (with a new agency) is eventually found. In addition to this, we were advised to bring a conveyancer and solicitor on board to get things moving there. Again, we took the advice and spent £500 on instructing a firm to take on the sale. Again, money lost given we are still without a buyer. On top of this, their advice around the pricing of our property was incredibly poor. We were initially given a price that was too high and wasn't getting people through the door, so we agreed to lower it. After about four weeks of the property being on the market, we were advised that we should adopt a strategy they've used with other properties where they would lower the price and use this to get a number of viewings to hopefully lead to an offer. Again, we agreed to lower the price and take their advice. Whilst they did get a few more viewings, it did not lead to any offers or significant number of second viewings. I'm unfortunately bound by a character limit as I could write more. But we received no offers, had two second viewings and feel like five months has been wasted in our attempt to sell. They need to improve their communication standards and how they advise clients.

Luke · 21 December 2022

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

★★★★★ 5/5

Google

Had a fantastic viewing with Jess today, super helpful and knowledgeable about the property. Will see how the flat progressed but if not this one I’m sure she’ll help me find another!

Alice · 11 August 2026