Trusted Agent profile · London

Dexters Finsbury Park reviews in London

★★★★★ Great

2,645 reviews across 2 platforms

87 Stroud Green Road, London, N4 3PX

Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,645 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

333

Reviews on Google

This office

Trustpilot logo

2,312

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Agent

Just wanna say Archie from Dexter surbiton has been very patient and helpful in all ways possible. My mum is registered blind and some agents have given us properties hard to access .Archie has been nothing but supportive. He takes his time to explain why and how you have to go through certain procedures. Communication level is 10/10 .

Tarie · 25 September 2024

Agent replied · 26 October 2024

Dear Tarie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

I recommend Dexters Estate Agents 100%

I have been with Dexters Estate Agents for the past 6 years, Myra and her team have been extremely helpful and very very professional in dealing with tenants on our behalf, I have not had any issues with agents or tenants so far, they are quick to resolve any problems with the property using only the best service providers on my behalf, I recommend Dexters if you are looking for a stress free property management agentsKamran

Kamran · 25 October 2023

Agent replied · 28 October 2023

Dear Kamran, Thank you for taking the time to leave a wonderful 5* Google review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Carl is assisting us with the…

Carl is assisting us with the refurbishment of our property and has been good to deal with. He is always on the end of the phone and if missed he responds in a timely manner. Carl has been really helpful in arranging quotes and contractors. He is always happy to help and a pleasure to deal with. Thank you.

Marc · 23 September 2024

Agent replied · 26 October 2024

Dear Marc, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Trustpilot

We went to see a property with Dexters…

We went to see a property with Dexters in Twickenham arranged by Ainne on Friday said she be in touch on Monday i called this morning to ask about the viewing and if any interest after the weekend a gentleman pick up the phone and said she was available then came back to say she took the phone i then called back over hour after the call pasted on to sales thinking she was be on the phone then Alex spoke asking to help when asked for Ainne he said she is out of the office now I can’t believe how she can go from 100% play an interest to 0 interest in a sale of a property very poor service from Dexter in Twickenham

Christine · 8 June 2026

5/5

Trustpilot

Amazing experience- Thanks Nadia!

Dexters in general has been incredible but I have to mention Nadia at the Dexter’s City office who has gone above and beyond to find us a flat. She always kept in mind all of our needs and requirements and gave us the best options. She was extremely helpful and understanding throughout which we really appreciated. It would have been impossible for us to get comfortable with the whole process without her help. I would 100% recommend Nadia as she is absolutely amazing at her job.

Vidushi · 7 July 2023

Agent replied · 28 October 2023

Dear Vidushi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Nabeel is hugely professional and easy…

Nabeel is hugely professional and easy to work with! I have worked with a number of Property Agents before and as we have entered Christmas we have run into a number of issues in the house with electricity, gas & a broken cabinet. Nabeel has quickly mobilized people to help us and remained communicative and effective through every step of the process. Easily the best agent I have worked with to date. - Ben

Ben · 6 December 2023

Agent replied · 24 March 2024

Dear Ben, Thank you for taking the time to leave a wonderful 5* review. Nabeel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst service ever

Would give zero, if I could, minus if I could. I have been with them for over five years, always paid on time, I’ve never called unless there was a serious issue (the last time there was a leak of carbon monoxide from the boiler), always kept the property in fantastic conditions (see report from visits).. The flat needs serious refurbishment and this is due to the fact, that is very old.. the last visit was in February 2023 when I was told that they will let me know after contacting the property landlord. I’ve been emailing them ever since, the only reply I had of the eight emails was that my property manager was on holiday and he would’ve reply to me once back after the 2nd of May. No contact from them. Around the 20th of May I called and I spoke to a lady, she told me that is actually my responsibility because I don’t know whether I want to stay or not, which is a fat lie because I specifically said to them, unless I have to move out I don’t wish to move out. However if the refurbishment takes months, I’m not sure I want to come back and do another move. The place is very convenient for me and is walking distance from work, There is also another situation I can’t disclose here, for me to stay . Once again, I was promised to be contacted within a week it’s been over a month and a half now and I had no correspondence. The lady also added that due to the amount of work will need to be done in the flat, They might need to move me out earlier than the end of the contract. This news has generated a huge amount of stress on me because I have a cat because it is very unsettling for someone receiving this sort of news, once again that was around the 20th of May. The flat has serious issues such as unpainted kitchen, looks like a garage(been for 5years, asked ever since I lived in), cracks in the floor tiles, the double ceiling used for the spotlight has not been done properly and there are insects in between the ceilings. Let alone the gate doesn’t close. The doors don’t close. The painting coming off the walls and the furniture is not existent (I rent a furnished flat) and where exists is very very old and no fit for purpose. The balcony is cracked and when the council came to check saw some suspicious ‘mold’ which they said could look like asbestos. Hopefully it’s not. They told the agency, I told the agency, nothing was done (council visit was around the 20th of March). I really don’t know what else to do to get them to give me an update. I appreciate the owner might not want to pay for all this works, but I deserve to know what’s gonna happen with me in my cat. Due to the circumstances, I’ve asked them if they could help me and put me in touch with the letting team, once again I was told it’s my responsibility to find a different place and contact the department even if they are moving out and it’s none of my fault. Obviously they have been very quick in putting my rent up last time I renew the contract.

Giulia · 6 July 2023

Agent replied · 28 October 2023

Dear Giullia, I am concerned to read your comments and have passed them to the Area Director. I am sorry your experience with us has not been as we would have expected and someone shall be in touch with you shortly. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Props to our property manager Rasel

I have been living in this property for 2+ years plus and my flatmate for 5 years plus. When the management changed to Dexters I must admit that things started to run smoother in terms of admin.Rasel is a very friendly, approachable and knowledgeable property manager who has made our renewal for a third year very straightforward and easy, and is always available to answer any questions. People like him make you want to stay in the same property for longer!!

Roki · 5 July 2023

Agent replied · 28 October 2023

Dear Roki, Thank you for your kind words and for leaving a 4* review. We are so pleased that your experience with us couldn’t have been any better and Rasel will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexter's Hendon - Isabelle is fantastic

I've been dealing with Isabelle in the Hendon office recently while we've been looking at purchasing a flat, and even though it hasn't been an easy process (we were gazumped on one flat and the other was taken off the market) Isabelle has worked so hard to find us the right flat and has been an absolute joy to deal with. She's personable, friendly and professional and she just worked so hard for us, getting us in to view properties right after they were taken on and it's just been such a fantastic experience working with her and the entire Hendon office. She's an absolute credit to Dexter's and you're very lucky to have her. Thanks Isabelle!

RachelDargan92 · 3 July 2023

Agent replied · 28 October 2023

Dear Rachel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Isabelle, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Rude and unprofessional

Rude and unprofessional! That has been the impression so far summed up into two words for the Sunbury branch.We are in the market to buy a new house. When we first spoke to them and outlined what we wanted, we were very clear that we would not entertain anything besides what we had said. The agent was rude, arrogant and very dismissive, constantly cutting us off mid-sentence and telling us what our opinion should be. After one house, we said it wasn't what we were after as some rooms were too small, we were met with "well just build an extension then, you can't always have the size rooms you want" - or we can just not spend a large amount of money on a house already at the top of our budget and look at other houses? After the first house we viewed, we thought it may have been a one-off but we've had several such interactions now. Arrogant, rude and dismissive. We won't be giving you any more business.

Paul · 1 July 2023

Agent replied · 28 October 2023

Dear Paul, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you.. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Saira and all the team at Dexters were excellent, despite numerous issues with the sale, which had nothing to do with the agents, they kept me informed and chased 3rd parties whenever necessary, a really friendly team who were easy to communicate with

Stefan · 11 July 2026

Agent replied · 11 October 2026

Dear Stefan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Worked with several Dexters branches…

Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you

Customer · 16 September 2026

5/5

Trustpilot

Great experience !

Yasmin is the best! I arrived in London as a French expat looking for a flat. I called Dexters to schedule a few viewings and Yasmin called me back to show me a hidden gem they just listed. I fell in love with the place and my offer got accepted. Yasmin ran me through the whole letting process and was very supportive at each step. So grateful she helped me to find a place I can now call "home" :)

Math · 28 June 2023

Agent replied · 28 October 2023

Dear Math H, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Yasmin, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tooting Team - Quick Sale!

Gaz and the team at the Tooting Sales branch managed to sell our property within 1 week of listing off market. I have enjoyed working with them so far and was impressed with the quality of buyers they had. It makes the whole process of selling so much less stressful when you have an agent who knows their stuff, are super professional and easy to work with. Thanks Team Tooting!

Emily · 26 February 2024

Agent replied · 24 March 2024

Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Jamil at Dexter's Estate Agents during the purchase of our first house. From the beginning, Jamil demonstrated an exceptional level of professionalism, expertise, and dedication that exceeded our expectations.What truly set Jamil apart was his unwavering commitment to customer satisfaction. He consistently went above and beyond to address our concerns and answer our countless questions, making us feel supported and reassured every step of the way. His prompt responses and clear communication helped streamline the purchasing process, minimizing any potential stress or confusion.Throughout the negotiation and closing stages, Jamil proved to be an invaluable asset.Jamil's professionalism and personable nature fostered a genuine sense of trust and rapport. His friendly demeanor and approachability made it easy for us to discuss our requirements openly and honestly. He always made us feel like a priority, taking the time to address any concerns and offer valuable advice.Overall, Jamil's exceptional service and expertise made our first house purchase a truly positive and memorable experience. We are grateful for his guidance, patience, and commitment to ensuring our satisfaction. We wholeheartedly recommend Jamil at Dexter‘s.

Jake · 26 June 2023

Agent replied · 28 October 2023

Dear Jake, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jamil, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Jack and Marlon at Dexters Muswell Hill

I recently worked with Jack and Marlon at Dexters Muswell Hill on a house purchase and was SO impressed with their service. Both of them, as well as the broader team at the office, went above and beyond in answering our questions, coordinating with all parties involved, providing us with regular updates and generally pushing our process along. We hit a few bumps along the way and, each time, they leaned in even harder to help. Jack, in particular, was so responsive and supportive - by the time we exchanged, he had spent many hours on the phone with me. So grateful!!

DIANA · 26 June 2023

Agent replied · 28 October 2023

Dear Diana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Hannah Wicks Tenancy Management

Hannah Wicks has been assisting me with respect to Tenancy Management, i have found her by far the most diligent person at Dexters. She always keeps you informed and drives matters forward which is important for a Landlord because it gives you peace of mind that and that you dont have to continually chase the agents up for updates. She is resourceful, highly competent and an all-around good person, thank you Hannah, Dexters please take note, if i ran an agency i would snatch her in a heartbeat.

Susu · 21 June 2023

Agent replied · 28 October 2023

Dear Susu, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hannah, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

working with Jamie was lovely, very friendly & efficient!

Sophia · 25 March 2026

Agent replied · 15 April 2026

Dear Sophia, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

1/5

Trustpilot

Atrocious service!

Despite a positive start to our relationship with Dexters at New Cross branch, it swiftly went downhill - to the point where we sternly advise people to avoid instructing them!There was been an enormous lack of communication by the branch and we only found out about the following events after placing numerous calls, as a result of unanswered emails/promises to call back: the agent in charge of our sale left the company; who was then taking the lead on our sale; that the branch manager was on long-term leave (no out of office was turned on). To top off the unacceptable lack of communication, for some reason, Dexters removed the photos of the bathroom and third bedroom on our listing without informing us. When this was brought to their attention, we were given the incredulous reason that it was company policy not to display photos of bathrooms!!! If that was the case (which is absurd!), why did Dexters’ photographers take a photo of the bathroom and why was it included in the listing at the start! The photo of the bathroom was eventually reinstated after sending Dexters three examples of their own listings showing bathroom photos! The photo of the third bedroom was never reinstated. Our request to remove the listing from Dexters website after giving notice to terminate the contract was only actioned after, yes, a chaser phone call!Do. Not. Use. Dexters.

Jill · 17 June 2023

Agent replied · 28 October 2023

I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

If you get Bailey Strutton as an agent you’re in incredible hands. Our flat had multiple issues with its condition and external factors like building work to the general area but Bailey was very reasonable with us and did everything she could to make sure we were as comfortable as we could be in our flat. Thanks Bailey!

Madeleine · 23 September 2024

Agent replied · 28 May 2023

Dear Madeleine, Thank you for your kind comments regarding Jamie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional & Smooth

They are very professional and responsible. I dealt with one of the agents, Frankey Hauxwell, to find a rent for me. She was very passionate, patient, and helpful. She contributed a lot to my property search and found a quiet, safe place to live for me within my budget. She’s also very friendly and professional. She got all communication done with the landlord in one day. Such efficiency is rare to find due to my past experience.I also met some frustrating problems during my reference check, and, thanks to Frankey again, all problems were solved in a very efficient way. In all, my property search was very smooth because of their professionalism, and I highly recommend Frankey. She would definitely make the whole experience better!

Dylan · 12 June 2023

Agent replied · 28 October 2023

Dear Dylan, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Frankey will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

It's important that companies are…

It's important that companies are called to account when they provide services to their customers, equally customers' feedback should also highlight when something has been done well - hence this review. I would like to commend the FINSBURY PARK/STROUD GREEN branch of Dexters' sales team: Glenn (Manager) and in particular, Raphael. We are in the middle of selling a property in very sad circumstances and Raphael has been attentive, he updates us, he comes up with solutions to problems. Even when he has had to respond to the queries over and over he has managed to tell me off sensitively! The sale has not completed yet, but at this juncture I can only say that my experience has been positive. Carry on providing exemplary service and thank you.

CL · 6 June 2023

Agent replied · 28 October 2023

Dear CL, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My son and I have rented an apartment via Dexter…

My son and I have rented an apartment through the Dexter agency for the past six years. The company has done an excellent job handling any issues that arose. Whenever we had a problem, for instance, with the washing machine or air conditioner, Dexter resolved it very quickly; they would always send a repair technician or replace the appliance if it was too old to fix.

MS · 17 September 2026

5/5

Google

Jamie was extremely helpful throughout, professional, friendly, and quick to get things sorted. Great service and easy to deal with, highly recommend.

Guy · 16 November 2025

Agent replied · 23 August 2024

Dear Guy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.

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