Dexters Finsbury Park reviews in London

★★★★★ 1/5

Trustpilot

A Highly Troubling Experience

A Highly Troubling Experience Navigating life in a foreign country comes with its own set of challenges. Unfortunately, my encounter with Dexters Marylebone significantly exacerbated these difficulties. I placed my trust in them by investing my funds, only to find myself in a situation where my money was held without any transparent explanation for more than a month.To compound the issue, obtaining a refund has proven to be a reluctant and frustrating process. This dire circumstance forced me to abandon my aspirations of pursuing my lifelong dream course as a student in the UK, as I lacked both accommodation and the means to secure an alternative option.What adds to the distress is the underlying sense of discrimination I encountered throughout these interactions. Anticipating a reception of respect and impartiality as someone from a different nation, I instead faced bias and disregard. It is disheartening to witness such attitudes persist in our contemporary world, especially within professional contexts.My association with Dexters Marylebone is something I deeply regret. My earnest wish is that fellow international students and individuals exercise caution and opt for a more reputable and all-encompassing service provider. Prejudice has no place in our global society, and any company that promotes or tolerates it should be held answerable.

Joash · 20 August 2023

★★★★★ 5/5

Trustpilot

Team member Donalina Gargrupe has been…

Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !

Chloe · 19 December 2023

★★★★★ 5/5

Trustpilot

I have been renting with Dexter for…

I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.

Irene · 23 July 2024

★★★★★ 1/5

Trustpilot

Review for Dexters Marylebone:

Review for Dexters Marylebone:⭐️☆☆☆☆ - Extremely DisappointedDexters Marylebone is, unfortunately, a prime example of a company that prioritizes revenue over customer experience. My interactions have been characterized by a sheer lack of assistance and an apparent disinterest in addressing client concerns.The only time I ever heard from them promptly was when they were seeking payment. Beyond that, reaching out to them for assistance was an exercise in futility. Despite numerous attempts to communicate my issues, I was met with repetitive and empty promises of callbacks that never materialized.Having to call a company multiple times for a resolution is one thing, but being blatantly ignored on 50 separate occasions is inexcusable. Such a business model, which appears to lack basic customer service principles, is both baffling and deeply frustrating.I regret placing my trust in Dexters Marylebone and hope others will consider my experience before deciding to engage with them.

Grant · 14 August 2023

★★★★★ 5/5

Trustpilot

WOW I can't tell you how good Andrew…

WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!

Brenda · 19 April 2024

★★★★★ 5/5

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Dexters Surbiton

I called Dexters Surbiton to help me finding a 2-bedroom flat to let. Ms Hope was not only very professional, but also very trustworthy and available (all day long, plus evenings and Saturdays). She understood my needs, she helped with the viewing, with the negotiations, and with the tenancy agreement. She kept me up to date step by step, and she really went the extra mile to help me. I'm very appreciative for that. Within a week, I had a new home.

Nicolette · 2 August 2023

★★★★★ 5/5

Google

Very professional and friendly. Jamie was especially helpful!

Oliver · 11 April 2026

★★★★★ 5/5

Google

Ben was fantastic and professional and so very helpful would recommend

Harvey · 18 March 2026

★★★★★ 5/5

Trustpilot

Women's Power

As a first time foreign buyer, I'm impressed by the power of women at Dexters. Carmen using her4 decades profound knowledge of Southern Westminster housing market led the way to a mutual beneficial success. Niamh is responsive and honest. I felt completely taken care of and my concerns were addressed with genuine empathy. Well done ladies.

Zheng · 18 November 2024

★★★★★ 1/5

Trustpilot

We went to see a property with Dexters…

We went to see a property with Dexters in Twickenham arranged by Ainne on Friday said she be in touch on Monday i called this morning to ask about the viewing and if any interest after the weekend a gentleman pick up the phone and said she was available then came back to say she took the phone i then called back over hour after the call pasted on to sales thinking she was be on the phone then Alex spoke asking to help when asked for Ainne he said she is out of the office now I can’t believe how she can go from 100% play an interest to 0 interest in a sale of a property very poor service from Dexter in Twickenham

Christine · 8 June 2026

★★★★★ 5/5

Trustpilot

Thanks to Anthony Grundy for excellent support

I want to thank Anthony Grundy for the excellent property management support he has given me as a landlord. Anthony is meticulous in paying attention to the details of property management, which can be quite complex in the modern era with all the regulation that surrounds lettings these days. He has the experience to anticipate potential problems and pre-empt them so that things run smoothly. On top of that, he is patient in carefully explaining the ins and outs of a particular situation, and why a certain course of action is advantageous. I would certainly recommend him, and Dexter's more generally, to anyone who is seeking help and support with letting their property.

Ben · 20 July 2023

★★★★★ 5/5

Trustpilot

Renting through Dexters. Quick help

We have been renting through Dexters for 2 years already and we have had a very positive experience. Their team is generally responsive and quick to help when needed. Recently, when we faced an urgent issue with building access. Rachel Bedwell stepped in, coordinated with our landlord and building management, and resolved the matter quickly and professionally. Great service, thank you!

Agata · 12 October 2026

★★★★★ 5/5

Google

I could not recommend Dexters in Finsbury Park highly enough. In a turbulent market and having had buyers fall through when we marketed our property previously with another local agent, we were skeptical - but working with Glenn and Raphael was a pleasure from start to finish. They introduced serious buyers, and were on top of everything with clear and reassuring communication from Day 1. We received multiple offers on our property above asking price and exchanged within weeks. We are thrilled, thank you Glenn and Raphael.

Joanne · 19 July 2023

★★★★★ 5/5

Trustpilot

Great Agent

Just wanna say Archie from Dexter surbiton has been very patient and helpful in all ways possible. My mum is registered blind and some agents have given us properties hard to access .Archie has been nothing but supportive. He takes his time to explain why and how you have to go through certain procedures. Communication level is 10/10 .

Tarie · 25 September 2024

★★★★★ 1/5

Trustpilot

Bad Service

We got assigned to Sam after Hadrick gave us a favourable decision from the Lanlord and left the organisation, then it went downhill from there. Sam was hard to reach and would give conflicting information. We went through a thorough reference check. For about a month we went through the rigorous checks and according to Sam, all references checked out. He said it was due to finances. We gave more information and proof of adequate funds and offered to pay 3 to 6 months rent in advance. We were honest and forthright, then he came back to say that the Landlord said no. We don’t know what game they were playing but it would have been nice if Dexters had told us from the beginning that they wouldn’t give us instead of stringing us along for a month. I found Sam most unhelpful as he seemed to always not know or wasn't sure or he would quote the wrong figures which were quite demoralising as these are very serious issues. At first Landlord said no, then he said yes then he said no again. What really happened? We were treated so unfairly. This flat was for my elderly mum but this has caused her emotional turmoil. Piece of advice - be forthright from the beginning and no one would feel bad. It really shouldn’t have gone that far knowing it wouldn’t be favourable to us after being told 'yes' for one month. We had a credible guarantor whom you asked to produce another guarantor. What then is the point of getting a credible guarantor? Just be honest and don’t trick people. You gave us false hope and kept us waiting :(

Olu · 17 July 2023

★★★★★ 5/5

Trustpilot

Worked with several Dexters branches…

Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you

Customer · 16 September 2026

★★★★★ 5/5

Google

Saira and all the team at Dexters were excellent, despite numerous issues with the sale, which had nothing to do with the agents, they kept me informed and chased 3rd parties whenever necessary, a really friendly team who were easy to communicate with

Stefan · 11 July 2026

★★★★★ 5/5

Trustpilot

Carl is assisting us with the…

Carl is assisting us with the refurbishment of our property and has been good to deal with. He is always on the end of the phone and if missed he responds in a timely manner. Carl has been really helpful in arranging quotes and contractors. He is always happy to help and a pleasure to deal with. Thank you.

Marc · 23 September 2024

★★★★★ 5/5

Trustpilot

I recommend Dexters Estate Agents 100%

I have been with Dexters Estate Agents for the past 6 years, Myra and her team have been extremely helpful and very very professional in dealing with tenants on our behalf, I have not had any issues with agents or tenants so far, they are quick to resolve any problems with the property using only the best service providers on my behalf, I recommend Dexters if you are looking for a stress free property management agentsKamran

Kamran · 25 October 2023

★★★★★ 5/5

Trustpilot

Nabeel is hugely professional and easy…

Nabeel is hugely professional and easy to work with! I have worked with a number of Property Agents before and as we have entered Christmas we have run into a number of issues in the house with electricity, gas & a broken cabinet. Nabeel has quickly mobilized people to help us and remained communicative and effective through every step of the process. Easily the best agent I have worked with to date. - Ben

Ben · 6 December 2023

★★★★★ 5/5

Trustpilot

Amazing experience- Thanks Nadia!

Dexters in general has been incredible but I have to mention Nadia at the Dexter’s City office who has gone above and beyond to find us a flat. She always kept in mind all of our needs and requirements and gave us the best options. She was extremely helpful and understanding throughout which we really appreciated. It would have been impossible for us to get comfortable with the whole process without her help. I would 100% recommend Nadia as she is absolutely amazing at her job.

Vidushi · 7 July 2023

★★★★★ 1/5

Trustpilot

Worst service ever

Would give zero, if I could, minus if I could. I have been with them for over five years, always paid on time, I’ve never called unless there was a serious issue (the last time there was a leak of carbon monoxide from the boiler), always kept the property in fantastic conditions (see report from visits).. The flat needs serious refurbishment and this is due to the fact, that is very old.. the last visit was in February 2023 when I was told that they will let me know after contacting the property landlord. I’ve been emailing them ever since, the only reply I had of the eight emails was that my property manager was on holiday and he would’ve reply to me once back after the 2nd of May. No contact from them. Around the 20th of May I called and I spoke to a lady, she told me that is actually my responsibility because I don’t know whether I want to stay or not, which is a fat lie because I specifically said to them, unless I have to move out I don’t wish to move out. However if the refurbishment takes months, I’m not sure I want to come back and do another move. The place is very convenient for me and is walking distance from work, There is also another situation I can’t disclose here, for me to stay . Once again, I was promised to be contacted within a week it’s been over a month and a half now and I had no correspondence. The lady also added that due to the amount of work will need to be done in the flat, They might need to move me out earlier than the end of the contract. This news has generated a huge amount of stress on me because I have a cat because it is very unsettling for someone receiving this sort of news, once again that was around the 20th of May. The flat has serious issues such as unpainted kitchen, looks like a garage(been for 5years, asked ever since I lived in), cracks in the floor tiles, the double ceiling used for the spotlight has not been done properly and there are insects in between the ceilings. Let alone the gate doesn’t close. The doors don’t close. The painting coming off the walls and the furniture is not existent (I rent a furnished flat) and where exists is very very old and no fit for purpose. The balcony is cracked and when the council came to check saw some suspicious ‘mold’ which they said could look like asbestos. Hopefully it’s not. They told the agency, I told the agency, nothing was done (council visit was around the 20th of March). I really don’t know what else to do to get them to give me an update. I appreciate the owner might not want to pay for all this works, but I deserve to know what’s gonna happen with me in my cat. Due to the circumstances, I’ve asked them if they could help me and put me in touch with the letting team, once again I was told it’s my responsibility to find a different place and contact the department even if they are moving out and it’s none of my fault. Obviously they have been very quick in putting my rent up last time I renew the contract.

Giulia · 6 July 2023

★★★★★ 4/5

Trustpilot

Props to our property manager Rasel

I have been living in this property for 2+ years plus and my flatmate for 5 years plus. When the management changed to Dexters I must admit that things started to run smoother in terms of admin.Rasel is a very friendly, approachable and knowledgeable property manager who has made our renewal for a third year very straightforward and easy, and is always available to answer any questions. People like him make you want to stay in the same property for longer!!

Roki · 5 July 2023

★★★★★ 5/5

Trustpilot

Dexter's Hendon - Isabelle is fantastic

I've been dealing with Isabelle in the Hendon office recently while we've been looking at purchasing a flat, and even though it hasn't been an easy process (we were gazumped on one flat and the other was taken off the market) Isabelle has worked so hard to find us the right flat and has been an absolute joy to deal with. She's personable, friendly and professional and she just worked so hard for us, getting us in to view properties right after they were taken on and it's just been such a fantastic experience working with her and the entire Hendon office. She's an absolute credit to Dexter's and you're very lucky to have her. Thanks Isabelle!

RachelDargan92 · 3 July 2023