Dexters Finsbury Park reviews in London

★★★★★ 1/5

Trustpilot

the worst property managers

My experience with Dexters has been a complete disappointment. Their incompetence is evident in the way they handle maintenance issues. Despite reporting a broken window over a year and a half ago, they have failed to address the problem. Communication between team members is non-existent, and their overall attitude, especially Busha's, is rude and unprofessional. I strongly advise against dealing with Dexters as they have shown a complete lack of care for their tenants and property maintenance.

Zoe · 26 July 2023

★★★★★ 5/5

Trustpilot

Really responsive and helpful

Oren Ivgi was really great helping me find a property and get all the paperwork ready promptly.I couldn't make it on time for the viewing we had initially arranged but the team at Dexters St John's Wood was extremely accommodating and helped rearrange it for later that same day. Communication with Oren was great and he was very quick to come back to me whenever I had any question. The entire process was so easy - within 2 days of viewing the place and making an offer I had my contract ready for signing.

Diana · 24 April 2023

★★★★★ 5/5

Trustpilot

Responded promptly and solved my problem

When I forgot my keys at home and couldn't get in, I felt really helpless. Fortunately Rachel helped me out, so I didn't have to spend money on a locksmith. Rachel responded really quickly to my email and patiently communicated with me even though my English isn't that great. She's really nice, and I'm so grateful to her.

Yun · 12 October 2026

★★★★★ 5/5

Trustpilot

Working with Jamilah is an absolute dream

Working with Jamilah is an absolute dream. If I email, she replies, if I call she responds. Any questions or queries I have are solved. During any works on my property she would update me every step of the way. Very polite and so helpful.A shout out to Cameron in lettings as well, he is great!Dexters London Bridge

Abigail · 22 August 2024

★★★★★ 5/5

Trustpilot

Great customer service

I have rented with Dexters since 2019, with the recent change in management I have had a pleasant experience and seen a huge difference in their customer service. Dexters property manager Lorraine Fisher is highly efficient and takes your concerns or issues raised very serious and acts on resolving them immediately. Extremely pleased with the service we have received. Stuti and Henry.

Stuti · 12 June 2024

★★★★★ 5/5

Google

I went to view a couple of flats with Jessica she was super helpful and asked me great questions to help figure out what I my preferences are in a space. I will be continuing my search with dexters :)

Daisy · 11 July 2026

★★★★★ 5/5

Trustpilot

Nabil Subhani help with 43 Gothic building works

I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .

Ray · 5 November 2024

★★★★★ 5/5

Google

After searching for a flat to rent for almost three months with no luck, myself and my friends we were finally able to find somewhere affordable in the area that we loved when we decided to go through dexters. Jamie Davies was excellent from start to finish, making the process incredibly straight forward for us and always being available & willing to answer any questions or queries we had. He was also able to finalise everything for us very quickly which we really appreciated. Very grateful to have had such a stress-free experience and would definitely recommend Finsbury park dexters to anybody searching.

Lily · 7 April 2023

★★★★★ 5/5

Trustpilot

I got full asking price Bloomsbury Branch

I contacted Lok Bloomsbury Branch when I was ready to sell and Michael took over when Lok was overseas .Dexters efficiently arranged for a number of viewings of my flat when it was placed on the market. When those did not produce any offers, they gave me helpful advice about the level to reduce the selling price to which I then got the full asking price ,very happy (Thankyou Michael !)Highly professional and highly recommended .

Layla · 31 July 2023

★★★★★ 5/5

Google

Ben was so helpful, thanks again

Freddie · 25 March 2026

★★★★★ 5/5

Trustpilot

Property Managed by Dexters

Ledi is a great Property Manager in the Twickenham area. She has a perfect understanding of when to make executive decisions on my behalf based on best industry standards and then when to request my input. She is always so professional and I wouldn't want anyone to property manage my apartment.

Harriet · 26 November 2024

★★★★★ 5/5

Trustpilot

A massive thank you to Ben Ablett from…

A massive thank you to Ben Ablett from Dexter agency from Hampton office for his incredible support during our search to find a new property to rent. Ben was really professional at all times with a positive and kind attitude and went above and beyond to try to find us a new property to rent. Thank you!

Liliana · 23 August 2024

★★★★★ 5/5

Google

After looking at so many different properties in North London, we enquired about a 2 bedroom property with Christopher Charles / now Dexters. Jamie Davis called and asked for our requirements & budget and straight away sent details of a property that would suit us wanting to move in a months time. Jamie has always been on hand to help and his communication has been exemplary and a credit to his company. Jamie was excellent at advising us on our next steps and we have had such a smooth time in viewing, putting an offer down and securing the property. Jamie went above and beyond in organising two lots of viewings for us (one for after we had secured the property). I would very much recommend Christopher Charles / now Dexters thanks to all of Jamie’s support, please pass on our gratitude.

Caroline · 8 March 2023

★★★★★ 2/5

Trustpilot

Bad coordination and service

We dealt with the tooting branch to rent a place in the area. Agents were friendly welcoming and eager to find us a place. which sounds great but the snag is after you get the property. The agent showed us the place and was very quick with communication and doing checks and the property was robustly secured for us. Firstly, Dexters claim they have the best high finish properties. the property we got we discovered after living for few months was an old place with old carpets, with rats and mice, with loose window frames, so poor heating, and of course mold was appearing in the kitchen and bathroom. the contract stated the place should be deep cleaned , this never happened, the amount of dirt , hair on carpets and grease in the kitchen we cleaned cannot be described. the agents felt very annoyed when we were contacting them for issues in the first few weeks, and one of the responses was this is the property you saw and signed for so we can't help you. Although we saw the property at a time it was still occupied and supposedly will be deep cleaned.Moreover, the coordination !. when we contact the agency they say contact the landlord. when we contact the latter they say to contact the agency. no one knew or wanted to know what their role was.The contract stated a lot of stuff that Dexters did not comply to and we did not realize it immediately as we were new to the country and naive enough to trust we are dealing with a reputable agency. first as mentioned before the cleanliness of the place, second -we were never checked in by any agent or landlord, they asked us to pick up the keys from agent.- we never received any document with the inventory count which many agencies and private landlords provide and is nice to have. - we never received a proof for the deposit being held in a secure scheme as mentioned in the contract.When the tenancy ended, we were checked out by the landlord. and went waiting to be contacted for the deposit never heard anything after 20 days we contact the Landlord they say Dexters are dealing with the deposit. When we contact dexters they say that we need to reach an agreement with the Landlord and then they email them to realease the deposit. I asked if the landlord is aware of that they reply saying Oh they should maybe drop them an email. I would have expected a good agency to to this instead of asking me to !After we informed the landlord of the process which dexters should have explained to them. the landlord took time to feedback so we only heard back after sending an email highlighting their non compliance to deposit rules. The landlord replied and said they asked for deposit release, Dexters sent a notification after 5 days saying deposit will be released within 10 days. and we go the deposit after 3 weeks ! That was a long story. But our experience with Dexters was awful. maybe it is a coincidence. But for me they are the last agency to deal with on my list. After dealing with private landlords and now with an another agency I realized how bad our experience with them was.Take home message, read the contract well and be vigilant to ask about every point especially with DExters.

Zeekay · 3 March 2023

★★★★★ 4/5

Google

I was very happy with the service that I received. Ajibola Olatundeolaleru and his team ensured a smooth sale process.

Gonzalo · 16 November 2025

★★★★★ 5/5

Trustpilot

Looking after both landlords and tenants

Dexters has been my agency for a couple of years now and I have been immensely comforted knowing that the property is being well-managed. They bring any issues in the flat to my attention right away, and work with me on best and most cost-effective solutions. Thank you also for ensuring fair invoicing from contractors (Shout out to Mohammed Amin for sorting out one such issue very recently for me!)

Lesley · 28 November 2023

★★★★★ 5/5

Trustpilot

I’ve recently re-let my property and…

I’ve recently re-let my property and have continued to use the letting and management services of Dexters. The service over the last 4 years has been exceptional with a hugely professional service received from all teams. Good communication during the viewings process and the ongoing management of the property. Great technology too making the process very simple as an overseas landlord.Thank you James and the rest of the Dexters team!

James · 26 November 2023

★★★★★ 5/5

Google

Ben was incredibly helpful, great help

Freddie · 15 March 2026

★★★★★ 5/5

Google

Very professional and efficient service. Karl the branch manager managed the whole process of renting my property and exceeded my expectations. Friendly and always ready to answer any questions.

Ervin · 11 September 2026

★★★★★ 1/5

Trustpilot

Would give a 0 if I could

Would give a 0 if I could. We went under offer on a property with Dexters (specifically dealing with Hannah Thelwell). There were tenants in the property and they informed us they were moving out in 3 months time. We started they buying process, paying for solicitor fees, surveys etc. amounting to nearly £1000. We then found out months after going under offer that that the tenants lease was actually a year long and they understandably did not want to move out which resulted in the sale falling through and us as first time buyers loosing out on nearly £1,000. Dexters did not care in the slightest and lied to us throughout the whole process, the tenants rented the property via Dexters so they knew fine well the lease length. Would actively avoid using them again and would not recommend Dexters to anyone.

Leanne · 17 February 2023

★★★★★ 5/5

Trustpilot

I had a great experience with Dexters…

I had a great experience with Dexters Isleworth during my move-in and move-out. When I moved in 2 years ago, Munir was very helpful with every step of the procedure and he made our rental process very easy. During our 2 years at the property and on our move-out after 2 years, Connor was responsible and he also made every step very helpful. They all tried hard to find us a new property. It was a great experience after all thanks to Munir and Connor, and many of them in Isleworth branch.

Huseyin · 16 February 2023

★★★★★ 5/5

Trustpilot

Rai was amazing helping us sort our…

Rai was amazing helping us sort our swap!

Olivia · 12 October 2026

★★★★★ 1/5

Trustpilot

The whole team is unprofessional

Jodie is absolutely unprofessional, not helpful at all and only cares about getting the deposit money but whenever there are complaints they aren’t replied to and re-directed to anyone that can deal with it. In our flat we have been dealing with a mold and we had to fix it ourselves and we have been waiting about 5 months if not more for the repairs to be done after our previous tenants and yet nothing has been done. The lady called Lydia has emailed us about an “inspection” that she didnt get into details of and told you that a colleague will come to our property on the day and time that none of us are available and are not replying to our emails asking to reschedule on a day that is suitable for everyone as we feel uncomfortable with a stranger entering our property when no one is home. Abhorrent.

Natalia · 14 February 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean was very helpful!

I recently worked with Alistair Maclean of Dexters in a complex leasehold sale (the client's previous solicitors had failed to registered documents from 2001). Locating and obtaining the unregistered documents, getting consent from the freeholder's new lender, and registering those documents with HM Land Registry took several months. During this time the buyer had three changes of solicitor due to staff leaving. Alistair did an excellent job of managing all parties' emotions and moving matters forward to enable us to successfully complete the transaction.

AH · 10 February 2023