Trusted Agent profile · London

Dexters London reviews

4.7

★★★★★ Excellent

486 reviews across 1 platform

121 Notting Hill Gate, London, W11 3LB

Dexters's office in London, at 121 Notting Hill Gate, is rated 4.7 out of 5 across 486 reviews on 1 platform, including 486 Google reviews rated 4.7.

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4.7 / 5

486

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Kevin McFee in Lettings was extremely helpful and professional, with a friendly and honest attitude. He was prepared to show us the perfect property in a short space of time and taking the trouble to explain all the steps for renting in an easy and transparent way. Excellent customer service!

Laura · 14 June 2023

Agent replied · 13 June 2024

Dear Laura, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Kevin will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

During my search for a one bedroom apartment in London I was introduced to Dexters' Notthing Hill office who supported me in successfully securing the perfect place. Mr. Cowler was extremely helpful throughout the process and followed-up promptly on each and every question I had.

Stefan · 17 October 2023

Agent replied · 13 June 2024

Dear Stefan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Notting Hill office will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Outstanding service from start to finish, cannot thank Luke and the team for the exceptional work in organising and co-ordinating my new home.

Darren · 1 December 2024

Agent replied · 8 December 2024

Dear Darren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Found my dream apartment thanks to lovely Lolly Hamlin from Notting Hill Dexters! After seeing how much I liked the apartment, she got me a deal in an hour! It was such a pleasure to deal with her after a very long and frustrating apartment hunting. I would highly recommend Lolly if you are looking for a property in Noting Hill. Thanks Lolly!PositiveQuality, Professionalism, Value

Gizem · 27 August 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Hollie has been really fantastic for helping us to find the perfect property. She's really fast, responsive and always make sure to match our criteria. We're still in the process of looking for a new property and I know I can count on Hollie for always updating us on new development. My wife and I are really happy to deal with Dexters at Notting HillPositiveResponsiveness, Professionalism

Oli · 14 June 2021

Agent replied · 13 June 2024

Dear Oli. We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Madeleine Wells was incredibly helpful with my search for a property. I contacted Dexters with a list of properties and within a day or two Maddie had arranged viewings for all of them and added some more which she thought I would like based on the ones I had chosen. She was incredibly professional and kept in frequent contact with me after the viewings to follow up. I couldn't recommend Dexters and Maddie more!

Zain · 15 June 2018

Agent replied · 13 June 2024

Dear Zain, We are delighted to read that our Notting Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We cannot recommend Dexters highly enough. The whole team is driven, friendly and highly professional - and most importantly, they get results. If you can, work with Howard - he brought such energy, focus and strategic thinking to the task of finding the right renters for our home. While multiple other estate agents had very little luck and lots of excuses, Howard got the job done professionally and in record time.

Joy · 20 November 2024

Agent replied · 23 November 2024

Dear Joy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Howard has been very helpful regarding my search for a new apartment rental, finding me an apartment that fits my needs and also answering any questions I have had during the leasing process in a timely and helpful manner. I really appreciate his help!

Lucy · 17 October 2023

Agent replied · 13 June 2024

Dear Lucy, Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Staff was rude and unhelpful. A flat that I had made an offer on closed on another offer and I was never even contacted.

Carolina · 2 April 2026

Agent replied · 16 April 2026

Dear Carolina, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

I rented a property with Hollie at Dexters in the Notting Hill office and Hollie was excellent throughout the entire process, she was very professional and helpful at all times and made the whole process go very smoothly. I viewed a lot of properties with a lot of agents over a condensed period and Hollie was the best agent I dealt with by some distance.

George · 14 June 2021

Agent replied · 13 June 2024

Dear George, We are delighted that you took the time to leave such a fantastic review which the Notting Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

OJ was such a huge help! He was a great communicator, well versed in the area, and very thoughtful towards exactly what we were looking for. Highly recommend.

Border · 8 October 2026

5/5

Google

Kimya was a fantastic agent to work with. She listened to us, understood where we were coming from and only showed us properties that she knew we’d have genuine interest in. A brilliant experience, highly recommended!

Susie · 15 March 2024

Agent replied · 13 June 2024

Dear Susie, Thank you for your kind comments regarding Kimya and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

I've never been moved to write a google review about an estate agent before but the service I've received from Dexters in Letting and Managing my property in Notting Hill has been too good not to mention. Sarah Lewis was my appointed property manager; Sarah's attention to detail, work ethic and knowledgeable advice made a potentially difficult tenancy a pleasure and I would recommend her to anyone. Thank you very much.

Max · 28 December 2018

Agent replied · 26 December 2024

Dear Max, Thank you for your review regarding your experience with our Notting Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Soumeya from Dexters Property Management was unbelievably patient and helpful concerning our checkout from our property. Always kept us in the loop for developments and helped us concerning issues that arose with leaving the property. Thank you Soumeya for your timely responses and always keeping us updated!

Louis · 14 June 2023

Agent replied · 13 June 2024

Dear Louis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kevin was very nice and efficient with me and my partner and went above and beyond to help us finding our apartment. We are also based abroad and I want to say that his effort was much appreciated and made this process easier for us. Thank you.

El · 14 June 2023

Agent replied · 13 June 2024

Dear Ele, Thank you for your kind comments regarding Kevin and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My partner and I had a fantastic experience with Dexters in finding our ideal home. We can't thank Harry enough for his assistance in our search and for making the process as stress-free as possible. I would highly recommend their services to anyone looking for a property.

Camerin · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Eden thank you 🙏🏻! I was looking for a flat for few days and I had on my mind some specific requirements and i was disappointed by what others agent in another agency showed me . I walked into dexter agency at nothing hill and i was welcomed by EDEN she had a lovely energy and make me feel comfortable i explained to her only for few seconds what im looking for and she told me i have something for you and invited me to visit the flat straight away i was amazed that she showed me exactly what i was looking for and amazed how fast she understand my needs and showed me straight away what im looking for with no waisting time and now this flat is mine ❤️! So quick so easy and because of eden i switch from my previous agency to dexters thank you so much eden you are amazing agent

Noura · 23 May 2024

Agent replied · 26 August 2024

Dear Noura, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eden. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Can’t thank Rosa and the Notting Hill team enough for all of their assistance and support in our move to the area. Rosa has been very attentive, professional and helpful throughout the process! Thank you Rosa :)

Aled · 14 February 2024

Agent replied · 13 June 2024

Dear Aled, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rosa. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

I've never been moved to write a google review about an estate agent before but the service I've received from Dexters in Letting and Managing my property in Notting Hill has been too good not to mention. Sarah Lewis was my appointed property manager; Sarah's attention to detail, work ethic and knowledgeable advice made a potentially difficult tenancy a pleasure and I would recommend her to anyone. Thank you very much.

Max · 15 June 2018

Agent replied · 13 June 2024

Dear Max, Thank you for your review regarding your experience with our Notting Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters (previously Chard) has been managing our property in Holland Park for over 10 years and we have always received an outstanding service. No problems finding new tenants, always of high quality. Sarah Lewis is our property manager and she is doing a fabulous job. She is very responsive to any request from either tenants or ourselves. We live abroad so we heavily rely on her accountability. Excellent and highly recommended

Maria · 15 June 2018

Agent replied · 13 June 2024

Dear Maria, We are delighted to read that our Notting Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Kimya was incredibly helpful, she went above and beyond to find places that met my needs and is just absolutely lovely to speak with!

Anya · 22 September 2024

Agent replied · 22 October 2024

Dear Anya, Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Google

I just wanted to take the time and really say how much I appreciate Noah. He has gone out of his way to find us the perfect flat, is very responsive and quick with replies and scheduling viewings. I couldn’t recommend him more.

Kate · 21 September 2025

Agent replied · 11 October 2026

Dear Kate, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Our incredible agent Eden helped my partner and I find our dream home in Notting Hill. By far the best experience I have ever had with a letting agency and Eden was just there for us every step of the way to make sure we had everything we needed. Thank you so much Dexters and Eden!

Akash · 14 June 2022

Agent replied · 13 June 2024

Dear Akash, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

Property management is on point. Jadasa has been great with solving the many issues with our flat very promptly. Greatly appreciated. On the other hand, the lettings department will mostly ignore you unless they can make money out of you. But that's the case with most letting agencies anyways. I guess, Dexters are above average, anyways.

Boyan · 14 June 2022

Agent replied · 13 June 2024

Dear Boyan, Thank you for your review, and mentioning your experience with Jadasa in our Notting Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

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