Trusted Agent profile

Dexters reviews

★★★★★ Excellent

486 reviews across 1 platform

174a Lavender Hill, London SW11 5TG

Dexters's London office at 174a Lavender Hill is rated 4.9 out of 5 across 486 reviews on 1 platform, including 486 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

486

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Jesse and Vicky were super helpful finding us a house and making sure the contract was signed swiftly. Vicky really listened to our specifications for the house search and Jesse advised and helped us throughout the process. He was always available when we had questions. We're very happy to have found a house with them and could not recommend it enough!

Isabel · 14 June 2023

Agent replied · 13 June 2024

Dear Isabel, Thank you for your kind comments regarding the Battersea team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to recommend Jesse Jacobs at Dexters. Jesse has been super helpful as my main contact at Dexters. Right from the start, from organising my viewings, to before I’d got the keys to my property, helping arrange time for me to come and measure up. Since then, he’s been quick to respond and on hand to answer my questions and chase other members of his team on my behalf.

Laura · 14 June 2022

Agent replied · 13 June 2024

Dear Laura. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters have been extremely helpful during our search for a rental property. Zendeca Sinclair was very responsive and we communicated with her right from the beginning of our search for a property to the moving in process. Any problems were resolved quickly by email or phone and we feel comfortable that Dexters will be able to assist us if we need anything further throughout our tenancy.PositiveResponsiveness, Quality, Professionalism, Value

Maani · 27 August 2022

Agent replied · 13 June 2024

Dear Maani, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend Dexters Battersea. Ashley helped make the whole process very smooth - we had some special requests after signing contracts and he was incredibly accommodating. We also requested a second viewing before we move in and he went over and above to help make it happen. The property is also managed by Dexters Battersea and we feel in safe hands with our new home following the proficiency of their service so far. Thanks Ashley!

Calum · 14 June 2021

Agent replied · 13 June 2024

Dear Calum, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I've had my property managed by the Dexter's Battersea office for the past two years, the service which I've received from Khalisha Johnston in property management as well as Tom Hume has been second to none. Very professional and always available to answer questions that I have had throughout the tenancy. Keep up the good work guys!PositiveResponsiveness, Quality, Professionalism, Value

George · 14 June 2023

Agent replied · 13 June 2024

Dear George, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Amazing service from Dexters - Caroline at Dexters has been an absolute pleasure to work with. She’s professional, efficient, and an excellent communicator. In a fast-moving market, she helped me secure a flat quickly and with minimal stress. Her support made the whole process smooth and straightforward. I couldn’t recommend Dexters highly enough.

Claire · 27 October 2025

Agent replied · 26 December 2025

Dear Claire, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Oli I just wanted to say a massive thank you to Tia in property management, she has helped us sort out our maintenance issues, whenever they arose, during our time at the property. Thank you!

Oliver · 4 November 2024

Agent replied · 11 November 2024

Dear Oliver, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We have had a smooth and enjoyable experience using Dexters with the help of Melis. From taking details within my local branch, to viewing properties and then finally signing a tenancy, Melis has helped in all areas!

Neve · 16 March 2026

Agent replied · 16 April 2026

Dear Neve, We really appreciate you taking the time to leave such lovely comments about Melis. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

My partner and I couldn’t have been happier finding our new home through Dexters. Jesse has been incredibly helpful during the entire process. He showed us our dream flat, has been answering all of our questions, and is helping to make sure our paperwork goes through smoothly. We’re really grateful to Jesse and all of his hard work, and are very excited for our move. We couldn’t recommend Dexters enough!

Anna · 14 June 2022

Agent replied · 13 June 2024

Dear Anna, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Asma Chughtai Customer Relations Team

1/5

Google

Only giving 1 star as there isn't a half option. Me and my partner rented a one bedroom flat at No. 10 Connexion Building, Battersea Park Road in SW113BF for 4 years (First time renting from agency). Initially we paid Dexters around £300 for an inventory lady to come in and prepare an inventory that we only found out it was poorly done at the check out. Our check in was definitely not as thorough as the check out. Landlord went out of the inventory for extreme charges at damages that was already there but not included on inventory surprisingly? such as mark to doors, pen marks to heating. We unfortunately trusted Dexters specially with the misleading 5 stars reviews. They could have advised us to make sure we have our own pictures and report everything by emails as evidence, lack of professionalism, advisory skills and management from the start definitely have incurred expensive costs for us. My personal advice is: Take pictures, date and time video the conditions of your chosen property - DO NOT TRUST DEXTERS INVENTORY PARTNERS - never complaint over the phone, PUT ALL IN EMAILS - bare in mind LANDLORD WILL TRY TO GO OUT OF THE INVENTORY TO POCKET SOME MONEY. Dexter will keep your whole deposit for 3 months when you move out. be ready for hassle.

Matheus · 14 June 2020

Agent replied · 13 June 2024

Dear Matheus, I understand you have been in communication with the Director of the Battersea office Tom Hume, who will be in contact with you to discuss this. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Vicky was excellent in helping us with our move. She was there to answer all of our questions and queries through the entire process from initially viewing our flat to picking up our keys. Would 100% recommend.

Ben · 24 September 2024

Agent replied · 24 October 2024

Dear Ben, Thank you for leaving a wonderful 5 star Google review for Vicky. Kind regards, Asma

5/5

Google

Had an excellent experience with Oluwaseyi on Lavender Hill, who helped us secure our property. We had been searching for a while, and he gave us great advice on how to make our offer competitive in the current market. He was positive, knowledgeable, and really stood out compared to other estate agents we had spoken to recently. Would definitely recommend!

Miranda · 10 August 2025

Agent replied · 9 September 2025

Dear Miranda, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Connor helped us find a flat and made the whole process much less intimidating for a first time renter. He provided great and timely information and helped us structure an offer that we are grateful was accepted without any issues! Thank you Connor for helping us find our new home!

Kira · 15 January 2024

Agent replied · 13 June 2024

Dear Kira, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Connor. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters was positive from start to finish. Myles was incredibly helpful throughout the entire renting process, taking time to explain things to us and updating us on house developments. He was quick to respond and helped resolve issues as they arose. A big thanks to Myles in helping us secure our dream home.

Emma · 16 March 2025

5/5

Google

Connor has been incredibly helpful and is a very personable bloke. He helped me and my partner find a flat within a week of opening our house search. Connor listened intently to our requirements and paired us perfectly - I would highly recommend.

Ed · 14 May 2024

Agent replied · 13 June 2024

Dear Ed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Connor has been super helpful throughout this whole process of finding a flat in London in just under a week. He responds very quickly, communicates well and had good advice on how offer to secure our dream flat. Thanks Connor!

Kayleigh · 27 June 2024

Agent replied · 26 August 2024

Dear Kayleigh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Jesse has been very helpful in our recent search for a rental property. Despite the market, Jesse helped make it a very smooth process with friendly phone calls willing to answer my (many) questions, keeping us updated with the newest properties and providing helpful advice when it came to completing a contract. Dexters was by far the most helpful agent in our search - thanks again Jesse!

Rachael · 14 June 2022

Agent replied · 13 June 2024

Dear Rachael, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Battersea office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Zendeca Sinclair is the best forget about the rest. She managed to find lovely tenants for my flat remaining a true professional throughout and is a total credit to her industry.

Sarah · 16 November 2024

Agent replied · 23 November 2024

Dear Sarah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Jesse has been really great and helpful with the process of starting our tenancy. We've had frequent communication of what's going on and what the next steps are and he's been proactive with making sure it progresses quickly for us. Highly recommend going with dexters they've been the best estate agents we've dealt with by far and found us a house that far exceeded our expectations.

Evie · 14 June 2022

Agent replied · 13 June 2024

Dear Evie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Battersea office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Zendeca was so lovely to secure our flat with, we viewed the flat with her and 4weeks later all the paper forms are done, referencing etc and smoothly sorted our new home! Thanks so much, dexters xxx

Mary · 27 July 2024

Agent replied · 26 August 2024

Dear Mary, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Working with Dexters was a great experience. They achieved an impressive number of viewings at a time when the other agent we instructed was struggling and ultimately led to the acceptance of an offer within five weeks during a tough market. Emily was a pleasure to work with. Her communication was highly efficient and she kept us up to date all the way through the process. I would definitely recommend Dexters Battersea to anyone else in the area looking to sell their property.

Ed · 15 June 2018

Agent replied · 13 June 2024

Dear Ed, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Battersea Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Chanelle has been very a helpful and attentive property manager and always responded to my calls/emails promptly and efficiently. She works with a good team of property managers in the branch.

Victoria · 19 October 2024

Agent replied · 24 October 2024

Dear Victoria, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Vicky Branecka is a massive asset to Dexters Battersea. She guided us seamlessly through the process of finding a new home despite it being such a competitive market. She provided great advice on making a competitive offer and was always on hand, making sure we locked down the property as soon as possible. Superstar

Fin · 14 June 2023

Agent replied · 13 June 2024

Dear Fin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Zendeca from the Battersea office was a pleasure to work with, making the renting process as smooth as possible for us and providing excellent speedy communication. Thank you Zendeca and the rest of the Dexters team for your help going above and beyond!

Caitlin · 14 February 2024

Agent replied · 13 June 2024

Dear Caitlin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's London office has 486 reviews across 1 platform: 486 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 486 reviews, and 4.9 out of 5 on Google from 486 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters, 174a Lavender Hill, London SW11 5TG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.