Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKirsty was great - she was very efficient, friendly and made our search much easier! My overall experience with Dexters was smooth and straightforward.
Jessica · 16 February 2026
Agent replied · 16 April 2026
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMelis is incredibly efficient! I filled out an inquiry form and received a call within 10 minutes!
Arthur · 2 April 2026
Agent replied · 16 April 2026
Dear Arthur, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleConnor Penfold was an incredible realtor in my apt hunt. He is so patient, informative, responsive, efficient and kind. Once I informed him of what I was looking for, he was able to share a variety of properties that fit my criteria and helped me book viewings for as many properties as I could fit into my schedule to make the best decision. He has been so helpful in an otherwise daunting and stressful journey - you are in the best hands if you have Connor in your corner! Definitely recommend reaching out for all your flat needs in London!
Stephanie · 14 February 2024
Agent replied · 13 June 2024
Dear Stephanie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Connor. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleDuring my property hunt to find the perfect place to rent, Connor Penfold has been by far the best estate agent I have come across. Not only is he great to communicate and work with, but he took the time to really understand what I was looking for, so every property he sent was amazing. I cannot recommend working with him enough if you're tackling the renters market in London and I hugely appreciate all his help.
Madison · 14 April 2024
Agent replied · 13 June 2024
Dear Madison, Thank you for taking the time to leave a wonderful 5 star Google review. Connor will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI want to say a massive thank you to Olivia, who helped me find the exact property i was looking for and i can not recommend her enough. She went above and beyond to ensure my needs were met and her knowledge and attention of detail made the whole process so smooth and i am now so happy with my home! Thank you Olivia
Annie · 10 October 2024
Agent replied · 24 October 2024
Dear Annie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
GoogleIf you’re interested in renting a property then AVOID, this place. My partner and I spent a lot of money and time to travel to London in order to view a property in Battersea. We waited at the flat, no one showed up. We phoned the company and were bluntly told no one is coming and that they phoned in the morning to tell us so - I can assure you that’s a complete lie, we never had a phone call or an email. If you’re interested in who specifically provides this unprofessional service, her name is Caroline. Save your time and money by going elsewhere!
Freddie · 27 October 2025
Agent replied · 26 December 2025
Dear Freddie, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleThe team at dexters Battersea have been the most helpful and supportive team i have worked with in all my time renting in London. Melis took so much time to understand our needs and tailored her recommendations, we wouldnt have our dream flat without her. Their advice has alwas been spot on and the quality of properties is so high.
Kathryn · 2 April 2026
Agent replied · 16 April 2026
Dear Kathryn, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI visited today this branch and Caroline and Vicky were absolutely brilliant!!! Me and my partner received very warm welcoming and they handle our case professionally and smoothly.
Caroline · 16 November 2025
Agent replied · 16 April 2026
Dear Caroline, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleA huge thank you to lovely Vicky for helping to get our offer over the line. She had been responsive and considerate throughout the negotiation process. Up until we began speaking with Vicky, we were consistently disappointed with poor communication and general lack of care and consideration from other estate agents - it felt like we were very much just a number generating income for them. Vicky, and Dexters as a whole, has thankfully restored our faith in humanity. It’s been great to deal with someone who has made the whole process feel so much more human and kind. Thanks Vicky!
Darcy · 10 April 2025
★★★★★ 5/5
GoogleVicky was super helpful! Great service, really understanding, very kind and all around had a good experience with Dexters Battersea
Madeleine · 16 January 2026
Agent replied · 16 April 2026
Dear Madeleine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI can really recommend Dexters. Thiago was very professional and really helped me to find the perfect flat. He was quick and efficient and showing me some amazing flats. I can warmly recommend Thiago and his crew at Dexters.
Mine · 11 July 2025
Agent replied · 9 September 2025
Dear Mine, We really appreciate you taking the time to leave such lovely comments about Thaigo. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleVicky at Dexters has been outstanding from the very beginning to the very end! Her customer service is second to none! she has been so helpful and supportive, but also friendly and professional! Vicky went above and beyond to assist us in our property search! which is greatly appreciated and has ended up with two very happy ladies!
I will most definitely recommend not only Vicky and her team but Dexters as a company! It's been a pleasure to deal with you all. including Annie also who has been a dream and very efficient!
Thank you!
Ellen · 18 August 2023
Agent replied · 13 June 2024
Dear Ellen, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleZendeca was massively helpful helping me and my partner find the perfect place to rent! She was always available by phone and answered any questions we had promptly. If you are looking for a place to rent I couldn't recommend more asking directly for her. Dexters as an estate agent feels very professional and I was never uncertain at any step in the process from viewing, to moving in very soon!
Harry · 14 February 2024
Agent replied · 13 June 2024
Dear Harry, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zendeca. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleGreat service. Friendly, efficient, helpful and professional team. A welcoming and a pretension free zone in the office and on the phone.
Would recommend the Lavender Hill office highly. A special mention to Vicky - who has been lovely and also to Kirsty - go Smoggies! - who has been fab and of course Tom who took the time and trouble to educate us 2 country bumpkins where to live - where to swerve - and explain how the market works and helped us find somewhere to live in double quick time. Great stuff!
Charles · 14 June 2023
Agent replied · 13 June 2024
Dear Charles, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Battersea team, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleOverall, I've found the team at Dexter's to be responsive and communicative. Everyone we've encountered in the agency has been polite and friendly. It's never seemed like a problem if we needed to rearrange an inspection date, for example.
In addressing various maintenance issues, we have mainly been assisted by Tamara, who has worked with us dilligently and patiently.
She leaves messages if I've not been available, and always seems friendly and helpful. Being able to easily reach someone on the phone makes a huge difference. I don't feel I've been mired in long drawn-out email threads.
I gave four stars just because, for me, 5 stars means some kind of above-and-beyond exceptional service, and I'm not sure what that would look like! I'm not sure what other things I could be rating Dexter's on, but importantly there is nothing which stands out as negative.
So far, we're very happy with Dexters. Thanks Tamara!
Ciaran · 14 June 2023
Agent replied · 13 June 2024
Dear Ciaran, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tamara, and we wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTom Hume has literally gone above and beyond for us recently collecting mail for us, arranging furniture removals at last minutes, thank god we chose to have Dexters manage our property whilst we also asked Dexters to sell it for us. I cannot recommend Tom and his team enough here at Lavender hill. Their property management is absolutely the best in London (I should know we went through 3 until we settled with Dexters) They are all helpful, constantly communicative, for both property management and sales. I had to learn the hard way that the poor man really does pay twice, so do yourself a favour spend the money on Dexters property management and buy yourself peace of mind!!
James · 14 June 2023
Agent replied · 13 June 2024
Dear James, Thank you for your wonderful updated 5 star review. We are so pleased you are enjoying you time with us. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind Regards. Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with the team at Dexters Battersea and in particular with Zendeca Sinclair, who was an absolute pleasure to deal with. She was able to answer my questions and action my requests swiftly and efficiently to successfully secure the perfect rental property for me and my family (no easy feat with 6,000 miles and a 7-hour time difference between us)! I wouldn't hesitate to recommend Zen and the team at Dexters Battersea to anyone seeking/listing a rental property in the area.
Keeley · 14 June 2023
Agent replied · 13 June 2024
Dear Keeley, Thank you for taking the time to leave a wonderful 5 star Google review. Zendeca will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTom and the team at Dexters Battersea have been brilliant - helping us find tenants quickly and renew the tenancy and then supporting us to manage the property ourselves remotely. We’d had a bad experience with a previous estate agents but have only positive things to say about Dexters who have made everything very smooth and easy for us and our tenants, and have advised us well, supported us and also listened to how we wanted to approach things. Recommended without reservation.
Kieran · 14 June 2023
Agent replied · 13 June 2024
Dear Kieran, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVicky went out of her way to make sure the moving process was smooth and painless. Highly recommend, thank you!
James · 12 December 2025
Agent replied · 16 April 2026
Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMelis Collins-Maras has been very helpful and reliable when it came to finding and securing a flat in the Battersea area
Jean-Luc · 28 November 2025
Agent replied · 26 December 2025
Dear Jean-Luc, Thank you for taking the time to leave a wonderful 5 star Google review. Melis will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleHad a wonderful experience renting a flat through Dexters Battersea. Caroline was extremely helpful in making the whole process smooth and enjoyable. Many thanks
Ty · 16 October 2025
Agent replied · 16 April 2026
Dear Ty, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHaving decided to make the move to London we struggled to find a flat to rent despite using several estate agents. We then came across Dexters, who proved both informative and extremely reliable during a competitive time in the London rental market. In particular, Zendeca Sinclair was pivotal in aiding us with our search and provided exceptional service and swift communication throughout the process. We cannot recommend Dexters Battersea enough and look forward to renting with them.
Archie · 14 June 2023
Agent replied · 13 June 2024
Dear Archie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zendeca, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMelis was so kind and helpful - had such a lovely viewing experience with her, and so excited to be moving into our new place soon!
Zoë · 10 August 2025
Agent replied · 9 September 2025
Thank you for taking the time to leave a wonderful 5 star Google review. melis will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleCaroline was really accommodating, we pestered her with loads of questions as it was our first time dealing with a large real estate agents. I’d definitely recommend her to a friend!
Chanelle has also been fantastic at responding to all of our emails and managing the property 👏
Freddie · 4 November 2024
Agent replied · 26 August 2024
Dear Freddie, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.