Trusted Agent profile

Dexters reviews

★★★★★ Excellent

486 reviews across 1 platform

174a Lavender Hill, London SW11 5TG

Dexters's London office at 174a Lavender Hill is rated 4.9 out of 5 across 486 reviews on 1 platform, including 486 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

486

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had an outstanding experience working with Dexter and our agent Melis. From start to finish, the level of professionalism, responsiveness, and genuine care was exceptional. Melis went above and beyond to ensure everything ran smoothly, keeping us informed at every stage and always making us feel like a priority. Dexter as a company clearly sets a high standard, and Melis truly embodies that. Her expertise, attention to detail, and proactive approach made what could have been a stressful process feel seamless and even enjoyable. We’re incredibly grateful for all the support and would highly recommend both Dexter and Melis to anyone looking for a reliable and dedicated team. A well-deserved 5 stars!

Diogo · 2 April 2026

Agent replied · 16 April 2026

Dear Diego, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

We had an excellent experience with Dexter's Battersea, especially with Leah and Srini. Our first contact with Dexter's was back in September last year, and from that moment on, Leah was fantastic. She consistently sent us great options, really took the time to understand our needs, and supported us throughout the search. Once we decided to put an offer on our new place, everything from Dexter's side was straightforward and well organised. Their communication from start to finish was outstanding honestly better than my own solicitors. Srini was especially helpful in following up on important and time‑sensitive matters with both sides solicitors, which made a huge difference. They clearly work very well as a team. As first‑time buyers, their dedication, patience, and countless back‑and‑forth emails helped us understand every step of the process. They made what could have been a stressful journey much more enjoyable. Thank you, Leah and Srini, for your hard work and for helping us secure our new home. We truly appreciate everything you did for us!

Kiko · 16 March 2026

Agent replied · 16 April 2026

Dear Kiko, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

My housemate and I were moving into London and were fortunate enough to have Vicky from the Dexters Battersea office guiding us through what could’ve been an incredibly stressful process. Vicky identified some viable locations, including the fantastic property we eventually chose, and was clear and transparent with us throughout, often replying outside of working hours and at weekends when we had urgent questions. My housemate and I are thrilled with our new place and are thankful to Vicky and the team for helping us get to this point!

Daniel · 16 February 2026

Agent replied · 16 April 2026

Dear Daniel, Thank you for your kind comments regarding the Battersea team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

We had been looking on and off for a while and couldn't find the right flat. Kirsty listened to our requirement and offered options that worked for our requirement. She massively helped the process and we found the ideal flat in a only a few weeks. Kirsty has been very communicative, easy to to speak to and also not pushy! A great, friendly experience! Thank you.

Oliver · 16 March 2026

Agent replied · 16 April 2026

Dear Oliver, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Couldn’t recommend Melis enough!! After initially inquiring about a flat that was soon under offer she sent us over listings we hadn’t seen that perfectly fit what we were looking for. As soon as properties we reduced to our price range she sent those across and arranged after work viewings to suit our calendars - really felt she was an asset to our search and always very responsive!

Doireann · 16 January 2026

Agent replied · 16 April 2026

Dear Doireann , We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Vicky was extremely helpful with the move! Managed to find a rental property in the area within couple of days. She was extremely helpful, very professional and the whole process of renting was easy and smooth. Saved us a lot of headaches during the process of finding a place, so it’s only 5starts from us!

Kateryna · 16 March 2026

Agent replied · 16 April 2026

Dear Kateryna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Exceptional Service, Closed My Rental in Days! I cannot recommend Melis Collins-Maras at Dexter highly enough! From the moment she contacted me about renting out my property to a prospect, Melis was proactive, professional, and incredibly efficient. She handled everything with precision, contract, documents screening so the deal was closed in just a few days. What stood out: Clear communication: She kept me informed at every step. Attention to detail: No task was overlooked, from paperwork to move-in logistics. Problem-solving: She addressed minor hiccups swiftly, saving me time and stress. Melis Thank you for your outstanding work! Ilaria Cella

Ilaria · 11 July 2025

Agent replied · 9 September 2025

Dear Ilaria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Melis. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We had a fantastic experience finding our letting property. Kirsty was incredibly personable and helpful throughout the whole process. She was so accommodating with viewing times, making everything easy and stress free for us. Thanks to her support, we were able to find our dream flat - highly recommend.

Emma · 9 April 2026

Agent replied · 16 April 2026

Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

We only just started our search, but so far Kirsty has been a breath of fresh air in our hunt for the perfect flat. She has had great communication, has been so kind to speak to and understanding of our needs! We’re confident we’ll find our new home with Dexters because of Kirsty 😊 …

Gabriella · 16 February 2026

Agent replied · 16 April 2026

Dear Gabriella, Thank you for your kind comments regarding Kirsty and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Kirsty was absolutely lovely, friendly, energetic, and very knowledgeable about the rental market. We had one viewing with her, and I’m confident she’ll help us find the perfect home that meets all our criteria. It’s a pleasure working with someone so professional and enthusiastic! She is by far the best agent that we have met in London

Marianela · 26 November 2025

Agent replied · 26 December 2025

Dear Marianela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Couldn’t sing the praises of Dexters - especially Vicky - more highly. We had been searching for a property to no avail and dealt with so many estate agents who just didn’t seem to really care, or understand what we were looking for. Vicky helped us secure our dream rental and has been supportive at every step of the process. I would recommend to anyone looking for a property in the area. We are so grateful, thank you!

Freya · 18 April 2025

Agent replied · 27 May 2025

Dear Freya, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Kirsty Nicolson at Dexters Battersea was really informative and friendly. She knew all the details about the property and was really proactive in sending me properties that matched my exact criteria which I really appreciate because you don’t always get that! She was open and honest and made me feel like I can trust her. Thanks Kirsty!

Luisa · 27 October 2025

Agent replied · 26 December 2025

Dear Luisa, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

A fantastic experience once again with Tom and the team at Dexters lettings office on Lavender Hill. My current tenants had given notice, and within days the house was shown to a number of prospective new tenants with offers from all of them. The result is a very short empty period. The team are knowledgeable, efficient and good to work with. Many thanks to all.

Ahmad · 16 May 2025

Agent replied · 27 May 2025

Dear Ahmad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We are extremely pleased with the service we got from agents of Dexters. Apartment hunting was a huge challenge but things got so much easier once we registered with Dexters. A very big thanks to Vicky who did an amazing job helping us secure our apartment. Vicky was constantly on our side, went out of her way to get our paperworks sorted (was quite tricky since we are migrating to UK), supported and reassured us each time we were in doubts. We would definitely recommend Dexters and Vicky to anyone looking to secure an apartment hasslefree in London. Keep up the awesome work that you are doing 😁 Karishma and Nitin Mata Badal.

Oree · 10 October 2024

Agent replied · 24 October 2024

Dear Oree, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Happy to move in to our rental property. Many thanks to Vicky she was really helpful throughout the process and guided us with any questions we had. Overall great service! :)

Olena · 16 March 2026

Agent replied · 16 April 2026

Dear Olena, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Melis at Dexters Battersea was amazing! I found an ideal flat and all the process and paperwork was done so easily and very smooth! Would definitely recommend! Amazing service!

Mike · 16 March 2026

Agent replied · 13 June 2024

Dear Mike, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Kirsty was an absolute pleasure to work with, and managed to find us our dream place on the first viewing. We are absolutely thrilled, and can’t recommend her enough!

Erika · 16 March 2026

Agent replied · 16 April 2026

Dear Erika, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Had great service from Dexters during my flat hunt - Melis in particular was super attentive, she was determined to find a property which suited my specs and communicated with me regularly. Thank you Melis!

Alice · 16 January 2026

Agent replied · 16 April 2026

Dear Alice, Thank you for your kind comments regarding Melis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Melis was absolutely amazing! From our first viewing all the way to the offer stage, she has been so professional and communicative. Honestly one of the most memorable interactions with an agent I’ve ever had, she is bubbly, warm and incredibly knowledgeable!

Anisha · 27 October 2025

Agent replied · 26 December 2025

Dear Anisha, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

3/5

Google

We really liked the house we just rented through Dexter. However, we experienced some challenges with communication from Caroline. There were many instances where she responded to our emails late or not at all, which added some stress to our move as first-time home renters in the UK. On a positive note, Vicky was very helpful and responsive, especially on a weekend when Caroline was unavailable. Her support was appreciated and made the process a bit easier for us.

Göktuğ · 27 June 2024

Agent replied · 26 August 2024

Dear Goktug, I am sorry to read your review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

Vicky was an absolute star the entire way through our flat-finding process! Highly recommend this branch - always available for any and all needs.

Bella · 16 March 2026

Agent replied · 16 April 2026

Dear Bella Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Caroline was absolutely fantastic throughout the entire process of my move. From start to finish, she was incredibly helpful, responsive, and always on top of things. She made sure everything was handled smoothly and took a lot of the stress out of moving. Her attention to detail and efficiency were impressive, and I couldn't be happier with the support I received. Highly recommend Caroline for her professionalism and excellent service!

Josh · 28 October 2024

Agent replied · 11 November 2024

Dear Josh, Thank you for taking the time to leave a wonderful 5 star Google review. Caroline will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Dexters Battersea were a pleasure to work with, always communicating clearly. Melis was especially helpful and lovely to deal with.

Ashley · 9 April 2026

Agent replied · 16 April 2026

Dear Ashley, Thank you for your kind comments regarding Melis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Zen was really calm and efficient when dealing with teething problems when my tenants first moved in. She took a lot of stress off of me and she was easy to deal with. Thanks Zen!

Claire · 16 November 2025

Agent replied · 16 April 2026

Dear Claire, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's London office has 486 reviews across 1 platform: 486 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 486 reviews, and 4.9 out of 5 on Google from 486 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters, 174a Lavender Hill, London SW11 5TG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.