Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

486 reviews across 1 platform

174a Lavender Hill, London, SW11 5TG

Dexters's office in London, at 174a Lavender Hill, is rated 4.9 out of 5 across 486 reviews on 1 platform, including 486 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

486

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We rented a house from Dexters recently. Our agent was Zendeca Sinclair and we had the best experience renting our new place from her. Starting from the viewing to signing the contract, Zendeca made the process absolutely easy and helped us on every step. She answered all the questions we had and accomodated all our requests.

Gayatri · 6 June 2024

Agent replied · 26 August 2024

Dear Gayatri, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We decided to rent our flat in Battersea and invited a number of agents to discuss marketing the property. This was the first time we have been landlords or rented a property. Dexters were very responsive in arranging a meeting. Tom was very personable, knowledgeable and took time to answer our questions. Tom provided useful information on pricing and provided lots of comparable properties that had rented recently to support his price. We felt very comfortable with Dexters and decided to go solely with them to market the flat. The same day we started marketing it we had viewings confirmed for the following weekend. By the end of the first week we'd had several strong offers of the asking and above. Once we'd decided on the tenants, Zendeca has been brilliant in managing the whole process. She has been incredibly responsive and ensured we had all the required documents ready in time. She also helped manage finding an electrician and handyman to manage some of the jobs that needed doing. Overall, the experience, especially as a new landlord, has been the superb. We would highly recommend working with Dexters Lettings and especially with Zendeca and Tom.PositiveResponsiveness, Quality, Professionalism

Ingram · 27 August 2022

Agent replied · 13 June 2024

Dear Ingram, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I'm a long time landlord with Dexters (10+ years) and have always received a great service from their team at Battersea - particularly Zendeca Sinclair and Tom Hume who gives excellent advice on the local market. They have found great tenants for my property and Zen is unfailingly professional and extremely responsive. Highly recommended to other landlords - and my tenants have always been well looked after by them too.

Tom · 14 June 2023

Agent replied · 13 June 2024

Dear Tom, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

- Property was wrongly advertised as including a utility bill in the price. - When I said I’d make an offer the Lettings consultant Edward made it seem as though I needed to go above asking AND offer a rent increase after a year. It actually put me off as I couldn’t afford this, but he rang me and said I should make an offer anyway - clearly made the suggestion just to improve his commission, not because there was a competitive need. - Edward then took the holding deposit without me officially making the offer (possibly illegal?) After taking the holding deposit - which I believe means it shouldn’t be advertised anymore - they couldn’t reach me for a week or due to me dealing with a family emergency and actually offered the property to a friend of mine who was also looking to move. - Dexters were very helpful with getting me across the line with LettingsHub in time for me to move - When I moved in I noticed the back wall was practically covered in mildew, and the flat wasn’t clean - though this was picked up by the inventory, Dexters were reluctant to help. Granted, the property isn’t managed by Dexters but I’m sure not informing me of a mould problem in the property goes against their code of practice

M · 14 June 2022

Agent replied · 13 June 2024

We are disappointed to read your review. I have raised your comments with the Director of the office who I understand has tried to contact you. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I want to highly recommend Jesse Jacobs from Dexters Battersea. There were several issues with a rental property I recently moved into (totally outside of Jesse & Dexters’ control), but the manor and speed with which Jesse solved these problems was hugely impressive and helpful. Having rented several properties in London, I can safely say that Jesse is a standout agent, who takes each and every concern seriously and responds promptly. A week later and everything is solved - I cannot recommend him more highly.PositiveProfessionalism

Jessica · 14 June 2022

Agent replied · 13 June 2024

Dear Jessica, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Connor Penfold was brilliant throughout our experience with Dexters! He helped us secure a place within no time at all, kept us updated on the process the whole way through, and put us at ease with his easy going nature and friendly attitude. Cannot recommend him enough if you are wanting a smooth and enjoyable experience!

Ava · 14 April 2024

Agent replied · 13 June 2024

Dear Ava, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team

5/5

Google

Fantastic service from start to finish with Dexters to secure our new property in Battersea. I had two agents from the Battersea branch help with our move; Connor and Caroline. Both Connor and Caroline were extremely helpful, considerate and professional throughout. Would highly recommend getting in touch with the team at Dexters Battersea if you're looking to relocate to the area.

John · 16 December 2023

Agent replied · 13 June 2024

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Caroline was amazing! She made me feel so reassured during this stressful process.

Lucy · 27 October 2025

Agent replied · 26 December 2025

Dear Lucy, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Dexters recently helped us secure our new property in Earlsfield, and after the experience we have had, would highly recommend them to anyone who is looking to either buy or rent a new property. Phoebe Day, our agent, in particular was extremely efficient and helpful in assisting us through the process with any queries or concerns answered. We found the perfect place after looking constantly for several weeks and the process was ever so smooth and easy. Thanks Phoebe and the Dexters Team for all your help!PositiveResponsiveness, Quality, Professionalism

Brandon · 12 January 2022

Agent replied · 13 June 2024

Dear Brandon, We are delighted that you took the time to leave such a fantastic review which the Battersea team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Connor is the best agent I have dealt with in years. Always in communication. Goes above and beyond to help letting my flat out go smoothly. Highly recommend him as the agent to rent out a flat with and expect the new tenants would say same. Many thanks to Connor and Dexters

Belinda · 14 May 2024

Agent replied · 13 June 2024

Dear Belinda, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have nothing but positive things to say about Dexter Battersea. From my initial search to moving in and now to moving out, Vicky has been incredibly helpful every step of the way. She's always quick to respond and very understanding, … More

Jessie · 13 October 2024

Agent replied · 24 October 2024

Dear Jessie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Battersea office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Kirsty and the team did a great job renting out my property, would highly recommend. My flat was rented out in only a few days thanks to the efforts of the team, who managed to arrange a large number of viewings at short notice. It was my first time renting out as a landlord, and Kirsty made the process hassle free, with great communication throughout.

Ben · 19 July 2023

Agent replied · 13 June 2024

Dear Ben, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a nice experience with Dexters. The team showed us several properties, and we ultimately chose a flat that was still under renovation. It turned out to be a brilliant decision as everything in the flat is brand new. We couldn't be happier with our choice. Special thanks to Vicky for always being in touch!

Stepan · 14 February 2024

Agent replied · 13 June 2024

Dear Stepan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Caroline and Vicky was spectacular would highly recommend

Toby · 16 November 2025

Agent replied · 16 April 2026

Dear Toby, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Connor has been brilliant and an absolute pleasure to deal with helping us in secure our move. The letting process was seamless and Connor was always checking in every step of the way, always sharing advice. I will definitely be recommending Connor to anyone looking to rent properties in SW London!

Robert · 14 April 2024

Agent replied · 13 June 2024

Dear Robert, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Battersea office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

I would like to thank Dexters and especially Jesse Jacobs for helping me to find a flat to rent in London. From the early beginning, Jesse has been very helpful and always available to explain about tenancy process and any queries I needed. Besides, he has been very proactive making the steps faster and easier for both parts. Highly recommend! Thank you very much!

Felipe · 14 June 2023

Agent replied · 13 June 2024

Dear Felipe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently rented my flat in Battersea through Dexters. Kirsty and her team were extremely professional and not only responded quickly to my needs but we’re very helpful in guiding me through the process. They secured me a tenant in a very short period at the full market rate. I would certainly recommend Kirsty and the Dexter team to any prospective landlord or tenant.

Juan · 14 June 2023

Agent replied · 13 June 2024

Dear Juan, Thank you for the 5* Google Review and for taking the time to share your feedback for Kirsty. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend them to anyone who is looking to rent a new property. I have recently rented out a flat through them. Phoebe Day in particular was really kind, extremely efficient, professional and helpful in helping me through the process with any queries or concerns answered in a very short time. I found the perfect place after looking for several weeks and Phoebe and Irina made the process really smooth and easy. Thanks Phoebe and the Dexters Team for all your help!PositiveResponsiveness, Quality, Professionalism

Alice · 14 June 2021

Agent replied · 13 June 2024

Dear Alice, Thank you for taking the time to leave such great feedback regarding your experience with Phoebe and our Battersea office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I would highly recommend Dexters Battersea Estate Agents to friends and family. My experience with dealing with them was nothing but positive and they were attentive, fast to respond and extremely supportive in helping my friend and I who are new to the London area. Irina is a credit to Dexters Battersea and went the extra mile to ensure that my friend and I were comfortable, well-informed and supported throughout the process of signing a tenancy agreement through Dexters Battersea. Her communication with us has been excellent and she has gone the extra mile to make our move to London as smooth as it possibly can be this coming July. We're very grateful to have had her support and guidance for finding the right property for us in London.

Brody · 14 June 2021

Agent replied · 13 June 2024

Dear Brody, thank you for taking the time to leave such a great review for Irina and the Battersea office. Your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Zen has been brilliant and an absolute pleasure to deal with in securing our flat in London. Every email reply has been so prompt and every single part of the process has felt seamless. I will definitely be recommending Zen to my fellow friends looking to find a place to live in London!

Jane · 14 February 2024

Agent replied · 13 June 2024

Dear Jane, Thank you for your kind comments regarding Zendeca and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Connor Penfold made our renting experience turn from a stressful event to a fantastic one and we couldn't thank him enough. I will be recommending him to all our friends and family should they ever need help with letting. A true asset to the Dexters estate agency family!

Hope · 14 May 2024

Agent replied · 13 June 2024

Dear Hope, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team

5/5

Google

Connor was extremely helpful and very thorough in helping prepare everything to let my flat. He made himself available to answer any questions I had, and absolutely went above and beyond to make everything happen efficiently and quickly. I’d be very happy to recommend his services to anyone looking to manage their property.

Daniel · 15 January 2024

Agent replied · 13 June 2024

Dear Daniel, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Battersea office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I can’t stress what an amazing experience I had with dexters battersea earlier this year and Lara is the best estate agent I’ve ever met! I had numerous problems with selling my flat and dexters were on hand 24/7 to help me with this- noteably finding us another buyer in the space of a week when I was 8.5 months pregnant and our buyer pulled out. They were incredibly professional and always reassuring. Can’t thank the team enough.

Rosanna · 14 June 2021

Agent replied · 13 June 2024

Dear Rosanna, I am thrilled to read your comments about Lara and our Battersea office. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Congratulations on your new arrival. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

I've had to change my review which was originally 5 stars at the time Dexters helped me find a property. Ever since then (it's been 3+years I have been a tenant at one of their properties) I have found Dexters to be uninterested, chaotic and unresponsive in managing the property. It has taken them ages to follow through on action items (normal maintenance work), which I have had to chase them for repeatedly, and still mostly remain to be done. They have lost a set of keys to the property which I had to cut for them (because they could not be bothered to do it themselves) and most recently I've received a letter that they have applied to switch energy supplier without even consulting me. It's a shambles.

Matteo · 4 January 2025

Agent replied · 11 January 2025

Dear Matteo, thank you for taking the time to leave us a 5* review. We are thrilled that you have had a great experience with the team in our Battersea office. Kind regards Asma Chughtai Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 486 reviews across 1 platform: 486 on Google.

What is Dexters London's rating?

Dexters London is rated 4.9 out of 5 across all 486 reviews, and 4.9 out of 5 on Google from 486 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 174a Lavender Hill, London, SW11 5TG.

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